Module 05 Change Management
- 2. Overview Change Management Definition Understanding human behavior towards change Change Management Strategies Change Management Tools Exercise Change Management Best Practices
- 3. Managing Change “The Only Constant is Change “ Heraclitus 535 BC – 475 BC What is it? Managing the people side of change How? Application of a set of tools, processes, skills and principles Why? To achieve required change
- 4. Understanding Human Behavior Models since the 1960 to understand/predict human behavior 1. Kobler-Ross Model 2. Roger’s Technology Adoption Model 3. William Bridges Model 4. Others
- 5. 1. Kobler-Ross Model To be incorporated
- 6. To be incorporated 2. Roger’s Technology Adoption Model
- 7. 3. William Bridges Model To be incorporated
- 8. Change Management Strategies 1. Kotter’s eight steps strategy History and origin- to be continued 2. Prosci ADKAR strategy History and origin
- 9. 1. Kotter’s Strategy To be incorporated
- 10. 2. Prosci ADKAR strategy To be incorporated
- 11. Change Management Tools To be incorporated
- 12. Exercise Think of successful change in your organization: What needed to change? What were the critical factors for success? Think of an unsuccessful change: What were the critical factors behind it?
- 13. Best Practices To be incorporated
- 14. Discussion