Module 1 commication issues and adult learning needs
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The document outlines a module focused on effective safety communication and training techniques for small businesses, emphasizing the importance of understanding adult learning needs and communication methods. It includes activities for assessing communication efficacy, identifying learning styles, and addressing barriers in safety training. Participants are encouraged to develop actionable strategies to enhance workplace communication and training practices.
Module 1 commication issues and adult learning needs
- 1. Module 1 Communication Issues & Adult Learning Needs Safety Communication & Training Techniques – For Small Business – © 2005 National Safety Council Safety Communication & Training Techniques 1
- 2. Module Objectives Assess advantages and disadvantages of several methods of communication. Identify when an adult learning need is being met. Complete a learning style assessment to identify learning styles and improve your ability to reach employees with safety messages and training. © 2005 National Safety Council Safety Communication & Training Techniques 2
- 3. Module Objectives (cont.) Identify strategies and methods (best practices) for effective safety communication and training. Identify actions to take to address barriers and special communication or learning needs/challenges. Identify 2 actions to implement at your workplace and potential barriers/how to overcome them. © 2005 National Safety Council Safety Communication & Training Techniques 3
- 4. Methods of Communication Verbal Nonverbal Written Visual Images (Graphics) Which method is used most at your facility? How do you know it is effective? © 2005 National Safety Council Safety Communication & Training Techniques 4
- 5. Adult Learning Needs and Principles Need to know why they are learning to apply learning to immediate, real-life challenges. Have experience they apply to all new learning. Need to be in control of their learning. Want to learn to be more effective and successful. © 2005 National Safety Council Safety Communication & Training Techniques 5
- 6. Activity: Applying Adult Learning Needs to Communication & Training 1. Discuss the scenario. 2. Identify at least 1 adult learning need met. Check corresponding adult learning need(s) and give reasons. 3. Answer questions about communication types and messages. 4. Prepare to discuss your responses as a class. © 2005 National Safety Council Safety Communication & Training Techniques 6
- 7. Activity: Learning Style Assessment 1. Review each statement. In each column, respond to each choice by using this scale. 3 (most preferred) 2 (somewhat preferred) 1 (least preferred) 1. Total each column. © 2005 National Safety Council Safety Communication & Training Techniques 7
- 8. Learning Styles Visual: Learn through seeing Auditory: Learn through listening Kinesthetic: Learn through moving, doing, and touching © 2005 National Safety Council Safety Communication & Training Techniques 8
- 9. After 2 Weeks How People Remember Involvement © 2005 National Safety Council Safety Communication & Training Techniques Remember 9
- 10. Basic Elements of Good Communication To achieve effective communication, sender and receiver must be active participants in process. A good communicator pays attention to what is said AND how it is said. How can I become a good communicator? How can I become a good listener? © 2005 National Safety Council Safety Communication & Training Techniques 10
- 11. Elements of Effective Safety Training Important elements (best practices) must be taken into consideration in any safety training effort. Sound planning Design a high quality learning experience © 2005 National Safety Council Safety Communication & Training Techniques 11
- 12. Activity: Rating Effectiveness of Communication Methods 1. Consider principles/elements of communication and training. Discuss a need and method. 2. Check the method identified, rate effectiveness, and give reasons. Identify a more effective option. 3. Present ideas to the group. © 2005 National Safety Council Safety Communication & Training Techniques 12
- 13. Communication & Learning Challenges & Barriers People see, hear, and interpret information in different ways. – Learning disabilities or special learning needs – Other communication and learning challenges/barriers Recognizing and managing issues will help ensure successful communication. © 2005 National Safety Council Safety Communication & Training Techniques 13
- 14. Activity: Addressing Communication & Learning Challenges in the Safety Setting 1. Identify ways to handle safety communication or learning challenges/special needs you may face (or have faced) at your business. 2. Identify as many ways as possible to effectively handle/manage the issue. 3. Share a challenge/need and strategies with the class. © 2005 National Safety Council Safety Communication & Training Techniques 14
- 15. Planning for Your Small Business 1. Identify 2 actions you will take when you return to your worksite. 2. Identify potential barriers you might encounter in taking these actions. 3. List ideas for overcoming the barriers. © 2005 National Safety Council Safety Communication & Training Techniques 15