The document discusses problem solving heuristics and strategies. It provides an overview of heuristics, which are strategies that can be used to solve problems according to George Pólya's model of problem solving. Some common problem solving strategies presented are looking for patterns, making diagrams, using logical reasoning, and simplifying problems. Examples are given to illustrate how each strategy can be applied using Pólya's four-step process of understanding the problem, devising a plan, carrying out the plan, and looking back.