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MOTIVATION
08/06/2024
Motivation
2
 A process by which a person’s efforts are energized, directed, and
sustained towards attaining a goal.
 Motivation works best when individual needs are compatible with
organizational goals.
08/06/2024
Maslow’s Hierarchy of Needs Theory
3
 Needs were categorized as five levels of lower- to higher-order
needs.
 Individuals must satisfy lower-order needs before they can satisfy higher
order needs.
 Satisfied needs will no longer motivate.
 Motivating a person depends on knowing at what level that person is on
the hierarchy.
 Hierarchy of needs
 Lower-order (external): physiological, safety
 Higher-order (internal): social, esteem, self-actualization
08/06/2024
Maslow’s Hierarchy of Needs
4
08/06/2024
Maslow’s Hierarchy of Needs
5
1. Physiological needs:A person’s needs for clothing, food, shelter,
sleep and other physical requirements.
2. Safety needs : A person’s needs for security and protection from
physical and emotional harm.(pension, insurance, job security etc.)
3. Social needs : A person’s needs for affection,
belongingness ,acceptance, and friendship.
4. Esteem needs : A person’s needs for internal esteem factors, such
as self respect ,autonomy and achievement, and external esteem
factors, such as status , recognition and attention.
5. Self-actualization refers to the need for personal growth and
development throughout one's life..
08/06/2024
McGregor’s Theory X and Theory Y
6
 Theory X
 It is a negative view of people which assumes that workers
have little ambition, dislike work, avoid responsibility.
 So most persons must be controlled, directed or threatened
with punishment for putting their efforts to achieve
organizational goals.
 TheoryY
 Is a positive view which assumes that workers enjoy work, exercise self-
direction, accept responsibility, and like to work.
08/06/2024
ALDERFER’S ERG THEORY
7
 People are motivated by existence needs, (basic needs),
relatedness needs(social and esteem need) and growth
needs (self-development)
– Clayton Alderfer.
 One may be motivated by needs on several levels at the same
time.
08/06/2024
HERZBERG’S MOTIVATION-HYGIENE
THEORY(TWO FACTOR THEORY)
8
 Dissatisfiers (Hygiene factors): company policy and
administration, supervision, working conditions,
interpersonal relations, salary, status, job security and
personal life.
 Satisfiers: achievement, recognition, challenging work,
advancement and growth in the job.
08/06/2024
VROOM’S EXPECTANCY THEORY OF
MOIVATION
9
 People will be motivated to do things to reach a goal if they
believe in the worth of that goal and if they can see that what
they do will help them in achieving it – Victor HVroom.
 Motivation equal the value on the outcome of effort
multiplied by the confidence.
M = outcome of effort * confidence
08/06/2024
EQUITY THEORY
10
 Motivation is influenced by an individual’s subjective judgment
about the fairness of the reward he or she gets, relative to the
inputs, compared with the rewards of others – J Stacy Adams.
 (outcomes by a person/ inputs by a person) =
(outcomes by another person/ inputs by another
person)
 Inequitable reward == dissatisfaction, reduced output, departure
from organization.
 Equitable reward == continuation at the same level of output.
 More than equitable reward == hard work, reward discounted.

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MOTIVATION THEORY - Maslow’s Hierarchy of Needs,

  • 2. 08/06/2024 Motivation 2  A process by which a person’s efforts are energized, directed, and sustained towards attaining a goal.  Motivation works best when individual needs are compatible with organizational goals.
  • 3. 08/06/2024 Maslow’s Hierarchy of Needs Theory 3  Needs were categorized as five levels of lower- to higher-order needs.  Individuals must satisfy lower-order needs before they can satisfy higher order needs.  Satisfied needs will no longer motivate.  Motivating a person depends on knowing at what level that person is on the hierarchy.  Hierarchy of needs  Lower-order (external): physiological, safety  Higher-order (internal): social, esteem, self-actualization
  • 5. 08/06/2024 Maslow’s Hierarchy of Needs 5 1. Physiological needs:A person’s needs for clothing, food, shelter, sleep and other physical requirements. 2. Safety needs : A person’s needs for security and protection from physical and emotional harm.(pension, insurance, job security etc.) 3. Social needs : A person’s needs for affection, belongingness ,acceptance, and friendship. 4. Esteem needs : A person’s needs for internal esteem factors, such as self respect ,autonomy and achievement, and external esteem factors, such as status , recognition and attention. 5. Self-actualization refers to the need for personal growth and development throughout one's life..
  • 6. 08/06/2024 McGregor’s Theory X and Theory Y 6  Theory X  It is a negative view of people which assumes that workers have little ambition, dislike work, avoid responsibility.  So most persons must be controlled, directed or threatened with punishment for putting their efforts to achieve organizational goals.  TheoryY  Is a positive view which assumes that workers enjoy work, exercise self- direction, accept responsibility, and like to work.
  • 7. 08/06/2024 ALDERFER’S ERG THEORY 7  People are motivated by existence needs, (basic needs), relatedness needs(social and esteem need) and growth needs (self-development) – Clayton Alderfer.  One may be motivated by needs on several levels at the same time.
  • 8. 08/06/2024 HERZBERG’S MOTIVATION-HYGIENE THEORY(TWO FACTOR THEORY) 8  Dissatisfiers (Hygiene factors): company policy and administration, supervision, working conditions, interpersonal relations, salary, status, job security and personal life.  Satisfiers: achievement, recognition, challenging work, advancement and growth in the job.
  • 9. 08/06/2024 VROOM’S EXPECTANCY THEORY OF MOIVATION 9  People will be motivated to do things to reach a goal if they believe in the worth of that goal and if they can see that what they do will help them in achieving it – Victor HVroom.  Motivation equal the value on the outcome of effort multiplied by the confidence. M = outcome of effort * confidence
  • 10. 08/06/2024 EQUITY THEORY 10  Motivation is influenced by an individual’s subjective judgment about the fairness of the reward he or she gets, relative to the inputs, compared with the rewards of others – J Stacy Adams.  (outcomes by a person/ inputs by a person) = (outcomes by another person/ inputs by another person)  Inequitable reward == dissatisfaction, reduced output, departure from organization.  Equitable reward == continuation at the same level of output.  More than equitable reward == hard work, reward discounted.