Moving to a Program Model
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The document outlines a comprehensive database system for managing relationships and transactions related to associations, donors, and customers. It includes various integration points and describes a community product suite aimed at enhancing member engagement through diverse communication methods. Additionally, it highlights programs that support both organizational staff and end users, emphasizing a shift toward a program-driven approach.
Moving to a Program Model
- 1. Association, Donor, or Customer Relationship Management SystemDatabase of Record:Holds all vital records of people, relationships and transactionsIntegration Points:SSO | Security | Group IdentificationContent Management SystemUser-Driven Ecommerce & Profile UpdatesEvent registrationEmail MarketingAbstract ManagementLMS What will we do? What can we do? Community Product Suite Members & End Users Benefit Organizational Staff BenefitValue-Creating and ExtendingPrograms with web as center of program managementPrograms delivered and supported through multiple communication methods:In--person | Email | RSS | Web | Discussion Lists | User-Generated Content | Comments | Blogs | Webinars | Conference Calls | Documentation | VideoData input through website CoP ProgramMemorial ProgramMentor ProgramTraditional websiteCommunity websiteComponent Relations ProgramRetired Member ProgramSponsorship ProgramMoving to a Program-Driven Organizationwith Higher LogicVolunteer Leader Training ProgramFirst Year Member ProgramAwards ProgramFuture Industry Leaders Program