1) Instructional software like tutorials, simulations, and educational games can help teachers guide students through the instruction process of exposure to information, initial guidance, extended practice, and assessment.
2) Multimedia can encourage complex thinking by using video and realistic settings to make assignments meaningful, though multimedia also requires developing new interpretation skills.
3) There are three types of multimedia learners - knowledge seekers, feature explorers, and apathetic users - which is important for teachers to understand to help students succeed.