[Mush Honda] Metrics & Reports from Test Teams (QA)
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The document outlines the importance of reports and metrics in software testing, emphasizing their roles in evaluating and improving processes, products, and services. It details the metrics lifecycle, which involves defining, capturing, analyzing, and reporting data, as well as establishing standard and custom metrics based on various factors. The document also provides examples of report frequencies and illustrates how metrics can aid in project estimation and team performance evaluation.
[Mush Honda] Metrics & Reports from Test Teams (QA)
- 1. Metrics & Reports from Test Teams (QA) STC JULY 2014 MUSH HONDA
- 2. Agenda • What is a Report? • What are Metrics? • Reasons for Collecting Data • The Metrics Lifecycle • How do we establish Metrics? • Examples 2
- 3. Definition of Report Wikipedia: A report or account is any informational work (usually of writing, speech, television, or film) made with the specific intention of relaying information or recounting certain events in a widely presentable form. Verb: 1. give a spoken or written account of something that one has observed, heard, done, or investigated 3
- 4. Definition of Metrics (Software) Metrics Continuous measurement- based technique Applied to s/w development process & products Supply timely & meaningful Information To Improve process & products 4 - Paul Goodman (founder member of ESPI)
- 5. Data Collection & Reporting • Major reasons: – Understand Process, Product and Service – Evaluate Process, Product & Service – Control Process with Triggers – Predict future values of Project attributes • Goals: – Establish Baseline – Examine Task & Process Relationships – Target Improvement efforts – Improve project estimation 5
- 6. • Daily • Weekly • Monthly • Quarterly • By Sprint • By Release • By Product Feature / User Story 6 Typical Report Frequency Reports Help understand: Schedule Information Level of Product Quality Team Challenges & Mitigation Options
- 7. Metrics Lifecycle Define & Prioritize Identify Data to Capture Communicate to Team(s) Capture & Verify Data Analyze & Process Data Report & Revise Metric 7
- 8. Establishing Metrics Standard Metrics Schedule Productivity Product Quality Semi-Custom Metrics SDLC based Scope / Team Size based granularity Client Success Factors Client Objectives driven Combination of Process & Product Quality 8
- 11. © 2014 HCMC Software Testing Club Thank You