Namtek Consulting Services Case-Study-Managed Cloud Service for Diripro.pdf
This document, a case study titled "DiriPro - Hosting & Managed Cloud Services," details how Namtek Consulting Services provided Diripro Inc., a project management service provider, with a fully managed private cloud hosting solution. Diripro, based in Quebec, Canada, sought to enhance their operational efficiency, scalability, accessibility, and security while reducing costs associated with their IT infrastructure. The case study outlines Diripro's challenges, which included a lack of internal IT expertise, inadequate bilingual support, data security concerns, and operational delays. These issues hindered client acquisition and impacted service delivery. Diripro chose Namtek for their expertise in delivering secure, high-performance private cloud environments, comprehensive support, and bilingual capabilities. Namtek provided a comprehensive Managed Cloud Services solution, hosting Diripro's IT infrastructure in a secure, high-performance private cloud located in a premier North American data center. This solution included architectural design, implementation, dedicated hardware, 24/7 security, cloud backup, and high-speed internet access. The benefits Diripro gained included state-of-the-art hardware, cost savings by eliminating the need for physical IT infrastructure, enhanced security tailored to their data protection requirements, scalability to meet business needs, improved operational efficiency, predictable costs, access to Namtek's expertise, business continuity through robust backup and disaster recovery, and ongoing 24/7 technical support. The case study emphasizes the smooth implementation process and Namtek's efficient support system, ensuring Diripro's cloud environment operates at peak performance, driving continuous business success and growth.
Namtek Consulting Services Case-Study-Managed Cloud Service for Diripro.pdf
- 1. + 1 450 681 3009 www.namtek.ca Namtek Consulting Services has transformed our operations, ensuring we meet client needs with guaranteed Service Level Agreements and bilingual support in English and French. Their responsive management team exemplifies our shared commitment to excellence. Rida Hariri Managing Director, Diripro IT expertise not core; existing solution lacks bilingual support (English/French) and robust service redundancy plan aligned with hosting strategy in Canada. Hindered new client acquisition, increased after-sales risks, and reduced business opportunities due to inadequate IT support. Limited system access, data security concerns, and inconsistent client support without documentation or standards. Impact on operations: Resulted in operational delays and client dissatisfaction. PROJECT CONTEXT Namtek Consulting Services provided Diripro with a comprehensive Managed Cloud Services solution, outsourcing their IT infrastructure to Namtek’s secure, high- performance private cloud hosted in a premier North American data center. Namtek managed everything from design to implementation, ensuring reliability, security, and efficiency. This dedicated solution eliminated the need for physical IT equipment, allowing DiriPro to focus on business growth. Namtek’s fully managed services ensure 24/7 security, cloud backup, high-speed internet access, and predictable costs for a seamless and scalable cloud experience. S O L U T I O N S Diripro Inc., headquartered in Quebec, Canada, is a leading project management service provider. Diripro’s experienced professionals specialize in resource planning, allocation, program and portfolio management, and optimization to ensure efficient project execution. By adhering to industry best practices and leveraging cutting-edge tools, Diripro guarantees project success. Serving a diverse range of industries and an international clientele, Diripro tailors its approach to meeting specific industry needs across different regions. C O M P A N Y Diripro’s cloud resources reside on modern hardware, ensuring optimal performance and security. State-of-the-art hardware infrastructure Diripro avoided the need for significant investment in IT infrastructure and the recurring costs of upgrading equipment. Cost Savings With the fully managed service offering, Diripro's internal teams were freed from the burden of managing IT infrastructure, allowing them to focus on strategic business initiatives and growth. Operational Efficiency B E N E F I T S A B O U T N A M T E K C O N S U L T I N G S E R V I C E S Namtek Consulting Services, based in Canada, is a team of experienced software engineers focused on B2B integration, software solutions development, IT consulting, and cybersecurity compliance. © Namtek Consulting Services Diripro Success Story Hosting & Managed Cloud Services