Neahs's Assignment-1
- 1. Dimensions of Quality All Rights Reserved. Copyright @ 2014 Canopus Business Management Group 1 Gain from the Power of Lean Six Sigma – MOOC By Nilakantasrinivasan Assignment Submission of : Neha Priya
- 2. Product Selected : Steel – Long Products (Bars, Rods & Structurals used in Construction & Manufacturing) All Rights Reserved. Copyright @ 2014 Canopus Business Management Group 2
- 3. Performance Features Conformance Dimensions of Quality Reliability All Rights Reserved. Copyright @ 2014 Canopus Business Management Group 3 Required Strength Quality On time Delivery Cost Corrosion Resistance Earthquake Resistance International Standards of Quality Environmental regulations of Pollution Control Board Strength
- 4. Experience Aesthetics Dimensions of Quality Durability Service All Rights Reserved. Copyright @ 2014 Canopus Business Management Group 4 On time Delivery Complaint Resolution Supplying required grades of steel Long life Ease of transaction Ease of Product Availability Quality of Product Good Customer Relationship Surface Finish Compact ties Good Strapping