NetSuite Field Service Software
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The document outlines the functionalities of Netscore Field Service & Maintenance for NetSuite, which provides efficient management of maintenance schedules, work orders, and inventory in real-time. It emphasizes the benefits of a native application without third-party integrations, automated work order generation, and customizable features for different service needs. Additionally, it highlights the system's capabilities in tracking technician assignments, charging for spare parts, and sending alerts and notifications for scheduled maintenance.
NetSuite Field Service Software
- 1. Schedules and Alerts for Maintenance Timely maintenance of equipment helps to increase the life time and productivity, while decreasing the repair costs and break downs. Real-time Information Flow Across the Repair Shop Floor Status of each work order, technician and inventory spare parts is visible across the shop floor in real time for better prioritization and utilization of resources. Manage different Contract Types Different contract types for warranty , non- warranty, Annual Maintenance Contracts with different types for labour and inventory parts are managed in a single system. NetScore Field Service & Maintenance for NetSuite provides service & maintenance management for scheduled preventative maintenance, repairs, service contracts and corrective maintenance of equipment. We leverage NetSuite records and transactions to create service contracts, technician scheduling and inventory management in real time, assigning and routing service work orders. Benefits Native NetSuite Application NetScore Field Service & Maintenance is built native for NetSuite, it does not require any integrations or thirdparty plugins. One Solution for Labour and Inventory Parts Inventory for spare parts and technician availability will be displayed in real time for efficient utilization of resources. “ “ www.netscoretech.com For NetSuite NetScore Field Service & Maintenance 01 02 04 05 03 06 Customer Feedback Maintenance Request Work Order Technician Assignment Parts & Labour Activity Quote Billing NetScore Field Service & Maintenance
- 2. Scheduled Preventative Maintenance Each asset can be scheduled for preventative maintenance. Automated work orders with Spares and Inventory are created and assigned to supervisor of the asset. Track and Charge for Spare Parts used and Technician Time Spare parts and Labour can be set to be charged individually to customer or can be used as inhouse maintenance repairs on the same work order. Job Work Orders Work Order with Labour and Inventory management is setup with different types for tracking and repair status of equipment. Employee Eligibility and Qualification Based on employee qualification and criteria for different jobs, work orders are assigned to the right person for the right job. Automated Quote & Invoice Quotes and Invoices are created automatically which are set to be charged to the customer on work order. Customizable Application Can be customized to suit your specific service and maintenance requirements. Alerts and Email Notifications Scheduled maintenance alerts and status emails of work orders are sent automatically for all stake holders. NetScore Field Service & Maintenance for NetSuite Features NetScore Technologies 8300 Boone Boulevard, Suite 500, Vienna VA 22182 www.netscoretech.com sales@netscoretech.com info@netscoretech.com 703-599-9282 Schedule a Demo