Network Network Visibility - The Key to Rapidly Troubleshooting Network Performance Issues
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The document discusses the importance of network visibility for troubleshooting performance issues, highlighting various methods such as SNMP, log files, flow-based, and packet-based techniques. It emphasizes the need for both breadth and depth in network analysis and provides an overview of WildPackets' products and capabilities in enhancing network performance management. Additionally, it outlines the company's background, customer base, and commitment to innovative solutions in network analysis.
Network Network Visibility - The Key to Rapidly Troubleshooting Network Performance Issues
- 1. www.wildpackets.com© WildPackets, Inc. Show us your tweets! Use today’s webinar hashtag: #wp_networkperformance with any questions, comments, or feedback. Follow us @wildpackets Jay Botelho Director of Product Management WildPackets jbotelho@wildpackets.com Follow me @jaybotelho Network Visibility The Key to Rapidly Troubleshooting Network Performance Issues
- 2. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Administration • All callers are on mute ‒ If you have problems, please let us know via the Chat window • There will be Q&A ‒ Feel free to type a question at any time • Slides and recording will be available ‒ Notification within 48 hours via a follow-up email 2
- 3. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Agenda • The four faces of network visibility • Breadth vs. depth • When depth matters • Achieving depth • Corporate overview • Product line overview 3
- 4. www.wildpackets.com© WildPackets, Inc. The Four Faces of Network Visibility 4
- 5. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks There’s no debate about the need for centralized network visibility … HOW? The question is …
- 6. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Choices and Comprises DataGranularity Data Accuracy SNMP Flow-based Packet-based Log Files
- 7. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Traffic on Typical Networks Slide 7 © 2014 Enterprise Management Associates, Inc. 88% 79% 76% 76% 64% 59% 56% 46% 0% 20% 40% 60% 80% 100% Email/Collaboration Secure Web/HTTPS Web/HTTP Storage backup/restore Custom/proprietary apps VoIP Virtual/Hosted Desktop (VDI) Streaming Media Sample Size = 246
- 8. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks 0% 20% 40% 60% Small Medium Large By Org Size Network Operations Seeing Most Issues Before End Users, But Not By Much Sample Size = 246 Overall: 40.3% 0% 10% 20% 30% 40% 50% Exec Staff By Role © 2014 Enterprise Management Associates, Inc.
- 9. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Three Major Domains Equally Likely to Be Source of Outages Slide 9 7% 20% 24% 23% 16% 9% 10% 15% 25% 25% 17% 7% 9% 18% 22% 25% 17% 9% 0% 10% 20% 30% Several times a day Several times a week, but less than several times a day Several times a month, but less than several times a week Every couple of months, but less than several times a month Once or twice a year Almost never Network related Application related Server/Storage related Sample Size = 246 © 2014 Enterprise Management Associates, Inc.
- 10. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Sources for Availability/Performance Monitoring Slide 10 59% 46% 43% 37% 37% 35% 28% 7% 0% 10% 20% 30% 40% 50% 60% 70% Log Files Management system APIs Packet inspection NetFlow/sFlow/IPFIX Device APIs SNMP MIBs/traps Synthetic test None of the Above Sample Size = 246 © 2014 Enterprise Management Associates, Inc.
- 11. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Sources for Network Troubleshooting Slide 11 65% 51% 48% 41% 37% 34% 33% 28% 4% 0% 10% 20% 30% 40% 50% 60% 70% Log Files Ping Packet capture/analysis Management system APIs Device APIs SNMP MIBs/traps NetFlow/sFlow/IPFIX CLI None of the above Sample Size = 246 © 2014 Enterprise Management Associates, Inc.
- 13. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks SNMP • Best used to identify and describe system configuration • Monitor network-attached devices for high-level conditions ‒ Up/Down ‒ Total traffic (bytes, packets) ‒ Number of users • Typically polling-based – heavy bandwidth impact • Typically 5 minute granularity • Trouble-shooting/root cause analysis not possible
- 15. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Log Files – Performance Monitoring and Network Troubleshooting • The most popular choice per recent EMA survey: http://research.enterprisemanagement.com/network- management-megatrends2014-webinar.html • Provide a very wide range of data and information ‒ Server health ‒ Network, application performance ‒ Security events • Collection, management, analysis quickly improving • Strong indication of problems and their source, but not the root cause or the extent 15
- 16. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Log File Example OmniPeek Logs in Splunk 16
- 18. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks "Go With the Flow" • Flows, or flow records, are the default element used in centralized network monitoring • A “flow” is a sequence of packets that has the following seven identical characteristics: ‒ Source IP address ‒ Destination IP address ‒ Source port ‒ Destination port ‒ Layer 3 protocol type ‒ TOS byte ‒ Input logical interface • By implication, a flow is unidirectional
- 19. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Basic Flow Analysis • Packets enter the switch or router • Packets sampled and flows determined • Flow records compiled and exported to flow collector • Flow records stored and subsequently analyzed by flow analysis software • The most common standards for flow records include: - NetFlow - sFlow - IPFIX - JFlow Source: Wikipedia
- 20. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Common Flow-based Technologies Netflow IPFIX sFlow Jflow •Developed by Cisco •Proprietary •Transit traffic & terminated traffic •Detailed info for each flow •NO payloads •Sampling option not 100% accurate •Internet Protocol Flow Information eXchange •IETF standard •Based on NetFlow •Detailed info for each flow •NO payloads •RFC 3176 •Statistical time- based sampling •Higher speed networks •Less common than NetFlow •NO payloads •Sampled – not always 100% accurate •Developed by Juniper •Proprietary •Similar to NetFlow •Detailed info for each flow •NO payloads •Sampled per global rate – not 100% accurate Limited Troubleshooting/Root-cause Analysis
- 22. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Packet-based • Data generated by DPI systems • Analysis of every packet AND payload • Unrivaled info for each flow • Layer 3 - 7 • 100% accurate • Minimal network impact – 10’s of Kbps • Monitor AND troubleshoot
- 23. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Packet-based Flow Data
- 24. www.wildpackets.com© WildPackets, Inc. Breadth vs. Depth 24
- 25. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks From Monitoring to Troubleshooting • High-level, aggregated view of all network segments ‒ Monitor per campus, per region, per country • Wide range of network data ‒ NetFlow, sFlow, OmniFlow • Web-based, customizable network dashboards • Flexible and detailed reports
- 26. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Sample WatchPoint Dashboard
- 27. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Monitoring AND Detailed Analysis
- 28. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Choices and Comprises DataGranularity Data Accuracy SNMP Flow-based Packet-based Log Files
- 29. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Summary • Flow records are NOT created equal • OmniFlow analyzes packet headers AND payloads • OmniFlow is NOT statistical - 100% accurate • OmniFlow provides analysis for all network layers • WatchPoint aggregates data from multiple OmniFlow data streams • When OmniFlow data isn’t available, WatchPoint also aggregates both NetFlow and sFlow data for a comprehensive network monitoring solution
- 30. www.wildpackets.com© WildPackets, Inc. When Depth Matters 30
- 31. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Application vs. Network
- 32. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Measuring Link Quality • Compare simultaneous data from end to end ‒ A single point only tells you flow health ‒ Multiple points measure link quality 32
- 33. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Determining Sources of Latency • Comparative visualization of latency sources ‒ Allows quick latency troubleshooting ‒ Graph wait times by application and network 33
- 34. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Quality of User Experience • Capture directly from end-user PC ‒ See what the PC sees ‒ No active connection required: diagnose connectivity issues • Test servers using end-user experience ‒ Client perspective measures how well service is delivering ‒ Capture from multiple different clients for global perspective ‒ Lightweight setup, no special equipment • Remote troubleshooting ‒ IT helpdesk or vendor tech support ‒ Strong encryption: data isn’t exposed, even at rest • Send the data, not an engineer! 34
- 35. www.wildpackets.com© WildPackets, Inc. Achieving Depth 35
- 36. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Key Network Analysis Requirements 24% 27% 30% 30% 34% 39% Ability to monitor VM-to-VM communications Single platform for managing network performance and security Access to network performance data based on job role and level of responsibility Ability to monitor impact of routing changes on network traffic activity End-to-end visibility into application transactions Ability to analyze and report performance issues at 10Gbps line rate
- 37. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks 10G Deployments – WildPackets Survey 37 The State of Faster Networks, WildPackets, Oct 2013 100 Participants Company size: 43% - Large organizations 26% - Medium 31% - Small Functional Breakdown 84% - Network Engineer 15% - IT Director 1% - Executive
- 38. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks A Solution for Every Network 38
- 39. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Omnipliance Is … Powerful ‒ Fastest network recorder in its class - Up to 25Gbps of real-world traffic ‒ Up to 128 TB of storage ‒ Simultaneous real-time analysis and comprehensive Forensic Search Precise ‒ Captures complete network traffic, so you can analyze everything, not just samples or high-level statistics ‒ Doesn’t drop packets or sacrifice accuracy for speed ‒ Supports rich, detailed analysis, including VoIP and video-over-IP traffic Affordable ‒ Delivers outstanding price/performance (lower price; half the rack space) ‒ Allows mix of 1G/10G/40G interfaces without buying extra appliances ‒ Solutions start at $16,995
- 40. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks WildPackets Omnipliance Family Price/Performance Solutions for Every Network Omnipliance CX Omnipliance MX Omnipliance TL 1U rack mountable chassis 3U rack mountable chassis 3U rack mountable chassis - Main unit + 3U rack mountable chassis - OmniStorage 16GB RAM 32GB RAM 64GB RAM 2 PCI-E Slots 4 PCI-E Slots 4 PCI-E Slots 2 Built-in Ethernet Ports 2 Built-in Ethernet Ports 2 Built-in Ethernet Ports 4/8/16TB Storage 16/32TB Storage 32/48/64TB Storage Optional OmniStorage 32/48/64 Up to 128TB total Storage OmniAdapter 1G/10G MX OmniAdapter 1G/10G MX OmniAdapter 1G/10G/40G 3.8Gbps CTD 8.8Gbps CTD 25Gbps CTD with OmniStorage
- 41. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Omnipliance TL Industry Leading Network Analysis and Recorder Appliance • Sets a new standard in capture-to-disk speeds ‒ 25Gbps sustained capture to disk rate with zero packet drop • Best price/performance Network Analysis Appliance in the market ‒ 25Gbps with only one Omnipliance TL and one OmniStorage ‒ Consuming less rack space, less cooling, less electrical power • Most flexible network interface offering ‒ 1G/10G/40G interfaces supported in a single unit eliminates additional unit requirement • Most accurate real-time analytics − Packet-based processing and analysis vs. inaccurate sample-based calculations
- 42. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks A Solution for Every Network Less demanding 1G or 10G traffic • SMBs • Remote offices • Data center traffic less than 4Gbps Omnipliance CX Omnipliance MX Omnipliance TL Highly utilized 1G and 10G networks • Network Operation Centers (NOCs) • Data Centers • WAN Links • Data rate less than 8Gbps High performance 1/10/40G networks • Network Forensics (large storage) • Transaction verification • Compliance/security • Data rate up to 20Gbps
- 43. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Omnipliance – Achieving Breadth and Depth 43 Myth Busted Can’t analyze at 10G line rate Dropped packets Captured data is not reliable Inability to collect packets at all network locations Inadequate real-time stats Real-time analysis no longer an option Limited visibility into VoIP Inability to analyze/search recorded traffic No end-to-end visibility into application transactions Limitations in security monitoring
- 44. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks WildPackets Omnipliance Advantages • Fastest write to disk with no packet loss • Best price/performance • Most flexibility with 1G/10G/40G Interface mix and match • Newest technology • Best UI • Most accurate, packet-based analytics and statistics • Fastest real-time analysis and capture to disk • Rich, detailed analysis, including VoIP and video
- 45. www.wildpackets.com© WildPackets, Inc. Q&A Show us your tweets! Use today’s webinar hashtag: #wp_networkperformance with any questions, comments, or feedback. Follow us @wildpackets Follow us on SlideShare! Check out today’s slides on SlideShare www.slideshare.net/wildpackets
- 46. www.wildpackets.com© WildPackets, Inc. WildPackets Corporate Overview Optimizing Network and Application Performance
- 47. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Corporate Background • Experts in network monitoring, analysis, and troubleshooting ‒ Founded: 1990 / Headquarters: Walnut Creek, CA ‒ Offices throughout the US, EMEA, and APAC • Customers spanning leading edge organizations ‒ Mid-market and enterprise lines of business ‒ Financial, manufacturing, ISPs, major federal agencies, state and local governments, universities ‒ Over 7,000 customers / 60+ countries / 80% of Fortune 1,000 • Award-winning solutions that improve network performance ‒ Internet Telephony, Network Magazine, Network Computing awards ‒ United States Patent 5,787,253 issued July 28, 1998 • ―Apparatus and Method of Analyzing Internet Activity‖
- 48. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Why Our Customers Need Us • VoIP, video, cloud, virtualization, and key business applications are saturating critical network services • Evolving network technologies create discontinuities ‒ 1 Gig 10 Gig 40 Gig 100 Gig networks ‒ Wireless, BYOD initiatives • Users and business can not tolerate network problems for mission critical services Increasing demand for better real-time network visibility, network analytics, network forensics, and DPI
- 49. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks How We Create Value We provide innovative, industry-leading, real-time network performance management solutions ‒ Easy-to-use, easy-to-learn user interface ‒ Uniquely extensible solutions ‒ Wireless network leadership ‒ Detailed analytics related to network applications ‒ Fastest network traffic capture appliance in its class ‒ Technical superiority at competitive price point WildPackets has continually advanced its solution to meet the needs of its customers
- 50. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Unprecedented Network Visibility ROOT-CAUSE ANALYSIS OmniPeek network analyzer performs deep packet inspection and can reconstruct all network activity, including e-mail and IM, as well as analyze VoIP and video traffic quality. PINPOINT NETWORK ISSUES ANYWHERE Omnipliance Portable can rapidly identify and troubleshoot issues before they become major problems—wired or wireless—down the hall or across the globe. UNDERSTAND END-USER PERFORMANCE Omnipliance network analysis and recorder appliances monitor and analyze performance across critical network segments, virtual environments, and remote sites. NETWORK HEALTH WatchPoint can manage and report on key device performance and availability across the entire network, from anywhere on the network. GLOBAL DISTRIBUTED PORTABLE DPI
- 51. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks A History of Innovation 2003 Distributed real-time troubleshooting 2001 • First 802.11 wireless analyzer • First network analyzer with automated expert analysis 2005 Combined distributed network and VoIP network analysis 2008 Enterprise-wide Monitoring and Reporting 2009 Innovative dashboard with drill-down for VoIP and video 2012 • Capture, record, and analyze from 40G network segments • First wireless network analyzer to support 801.11ac, k, r, u, v, w 2011 • Total visibility with zero packet loss • First wireless network analyzer to support capture and analysis of 802.11n 3-stream wireless 2010 First to achieve 11 Gbps sustained capture-to-disk 2013 Industry leading network analysis and recorder appliances
- 52. www.wildpackets.com© WildPackets, Inc. Product Line Overview
- 53. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Omni Distributed Analysis Platform OmniPeek Enterprise Packet Capture, Decode and Analysis • Ethernet,1/10 Gigabit, 802.11, and voice and video over IP • Portable capture and OmniEngine console • Aggregate analysis data across multiple capture points Omnipliance Network Analysis and Recorder Appliances • High-performance packet capture and real-time analysis • Stream-to-disk for forensics analysis • Integrated OmniAdapter network analysis cards up to 40G WatchPoint Centralized Enterprise Network Monitoring Appliance • Aggregation and graphical display of network data • WildPackets OmniEngines • NetFlow and sFlow
- 54. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Omni Distributed Analysis Platform Software and Turnkey Solutions • Enterprise monitoring and reporting ‒ WatchPoint Server ‒ OmniFlow, NetFlow, and sFlow Collectors • Network Analysis and Recorder Appliances ‒ Omnipliance CX, MX, TL ‒ Optional OmniStorage ‒ OmniAdapter analysis cards • Distributed analysis software ‒ OmniPeek – Enterprise, Professional, Basic, Connect ‒ OmniPeek Remote Assistant ‒ OmniEngine Enterprise • Portable solutions ‒ OmniPeek network analyzer ‒ Omnipliance Portable
- 55. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks OmniPeek Network Analyzer • Distributed analysis manager – Connect to and configure distributed OmniEngines and Omnipliances, • Comprehensive dashboards present network traffic in real-time – Vital statistics and graphs display trends on network and application performance – Visual peer-map shows conversations and protocols – Intuitive drill-down for root-cause analysis of performance bottlenecks • Visual Expert diagnosis speeds problem resolution – Packet and payload visualizers provide business-centric views • Automated analytics and problem detection 24/7 – Easily create filters, triggers, scripting, advanced alarms, and alerts
- 56. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks OmniPeek Remote Assistant Distributed, End-user Packet Capture Made Simple • Simple to deploy, simple to use ‒ Remote push, download from server, or even email ‒ Simple user interface - eliminates confusion for end user ‒ Full fidelity capture - see exactly what the PC sees ‒ Wired or wireless • Encrypted file ‒ Only the analyst can open it ‒ Different encryption keys for different locations or customers • Detailed client-side/end-user experience analysis • Perfect for Tech Support or IT Desktop support Trouble call from remote site - network response is slow. User downloads and installs OmniPeek Remote. Encrypted capture data sent back for analysis. Network analyst uses OmniPeek Enterprise to quickly troubleshoot problem without leaving the office.
- 57. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks OmniWiFi USB WLAN Capture Adapter • A single device for all WLAN packet capture needs • Driver included with Omni v7.9 CDs • Tested and supported with OmniPeek and OmniEngine • Product features: • USB device with extension cable • Dual band operation – 2.4GHz and 5GHz • Supports all standard international 802.11 channels (a/b/g/n) • Supports 802.11n - 3 transmit/receive streams (450Mbps) • Supports 802.11n 20MHz and 40MHz channel operation • Supports multi-channel aggregation and roaming • Technical Details: ‒ Size (LWH): 6 inches, 1.5 inches, 5.5 inches ‒ Weight: 5.6 ounces • Available via Amazon - $99/each NOTE: • Capture ONLY – no network services • Does not capture 802.11ac
- 58. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks New Network Analysis and Recorder Appliances Powerful Precise Affordable The new family of WildPackets Network Analysis and Recorder appliances gives IT organizations powerful and precise analysis of high-speed networks in an affordable solution with half the hardware footprint of rival offerings.
- 59. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Powerful ‒ Fastest network recorder in its class! Captures traffic up to 20Gbps of real- world traffic (all size packet distribution) ‒ Scales up to 128 TB of storage ‒ Provides simultaneous real-time analysis and a comprehensive Forensic Search that rapidly searches through terabytes of captured traffic for the details relevant to an investigation Precise ‒ Captures complete network traffic, so you can analyze everything, not just samples or high-level statistics ‒ Doesn’t drop packets or sacrifice accuracy for speed ‒ Supports rich, detailed analysis, including VoIP and video-over-IP traffic Affordable ‒ Delivers outstanding price/performance (lower price; half the rack space) ‒ Allows mix of 1G/10G/40G interfaces without buying extra appliances ‒ Solutions start at $16,995 Your network is bigger and faster. Now your analysis solution is, too.
- 60. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Omnipliance TL Industry Leading Network Analysis and Recorder Appliance • Sets a new standard in capture-to-disk speeds ‒ 20Gbps sustained capture to disk rate with zero packet drop • Best price/performance Network Analysis Appliance in the market ‒ 20Gbps with only one Omnipliance TL + OmniStorage ‒ Consuming less rack space, less cooling, less electrical power • Most flexible network interface offering ‒ 1G/10G/40G interfaces supported in a single unit eliminates additional unit requirement • Most accurate real-time analytics ‒ Packet-based processing and analysis vs. inaccurate sample- based calculation
- 61. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks WildPackets Network Analysis Recorder Appliances Price/Performance Solutions for Every Application Portable Omnipliance CX Omnipliance MX Omnipliance TL Ruggedized Troubleshooting Less Demanding Networks Remote Offices Datacenter Workhorse Easily Expandable Enterprise, Highly- Utilized Networks Aluminum chassis / 17‖ LCD 1U rack mountable chassis 3U rack mountable chassis 3U rack mountable chassis 24GB RAM 16GB RAM 32GB RAM 64GB RAM 2 PCI-E Slots 2 PCI-E Slots 4 PCI-E Slots 4 PCI-E Slots 2 Built-in Ethernet Ports 2 Built-in Ethernet Ports 2 Built-in Ethernet Ports 2 Built-in Ethernet Ports 6TB Storage 4/8/16TB Storage 16/32TB Storage 32/48/64TB Storage Optional OmniStorage: 32/48/64TB Up to 128TB total Storage OmniAdapter 1G and 10G OmniAdapter 1G/10G MX OmniAdapter 1G/10G MX OmniAdapter 1G/10G/40G 6.5Gbps CTD 3.8Gbps CTD 8.8Gbps CTD 20Gbps CTD with OmniStorage
- 62. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks WatchPoint Centralized Monitoring for Distributed Enterprise Networks • High-level, aggregated view of all network segments – Monitor per campus, per region, per country • Wide range of network data – NetFlow, sFlow, OmniFlow • Web-based, customizable network dashboards • Flexible detailed reports • Direct link to detailed, packet-based analysis
- 63. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks Comprehensive Support and Services Standard Support Maintenance and upgrades Telephone and email contacts Knowledgebase MyPeek Portal Premier Support 24 x 7 x 365 Dedicated escalation manager 2 customer contacts per site Plug-in reconfiguration assistance WildPackets Training Academy Public, web-based, and on-site classes Complete curriculum: technology and product focused Practical applications and labs covering network analysis, wireless, VoIP monitoring and advanced troubleshooting Consulting and Custom Development Services Deployment, configuration, and assessment engagement Systems integration and testing Application integration, driver, decode, interface development
- 64. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks WildPackets Key Differentiators • Visual Expert intelligence with intuitive drill-down – Let computer do the hard work, and return results, real-time – Packet /payload visualization is faster than packet-per-packet diagnostics – Experts and analytics can be memorized and automated • Automated capture analytics – Filters, triggers, scripting, and advanced alarming system combine to provide automated network problem detection 24x7 • Multiple issue network forensics – Can be tracked by one or more people simultaneously – Real-time or post capture • User-extensible platform – Plug-in architecture and SDK • Aggregated network views and reporting – NetFlow, sFlow, and OmniFlow
- 65. © WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks 24x7 Network Monitoring, Analysis, and Troubleshooting
- 66. www.wildpackets.com© WildPackets, Inc. Thank You! WildPackets, Inc. 1340 Treat Boulevard, Suite 500 Walnut Creek, CA 94597 (925) 937-3200
Editor's Notes
- #9: Currently, what percentage of issues or outages are first recognized and reported by end users, versus being recognized first by network operations?
- #10: How frequently does your organization experience outages related to each of the following domain types?
- #11: Which of the following data sources is your organization using/planning for sustained network availability and performance monitoring?
- #12: Which of the following data sources is your organization using/planning for network troubleshooting purposes?
- #66: Simply put, at WildPackets we’ve created an extensible, scalable network platform that illuminates every part of your network. We show you what’s happening on every network segment--wired or wireless, LAN and WAN, even Gigabit.We’re not just capturing packets; we’re providing real-time expert analysis that identifies problems such as unresponsive servers, poor application performance for end users, DoS attacks, and more.The analysis is performed locally everywhere you have a network. At headquarters. In remote offices. WatchPoint and The OmniPeek Product Family:• Provides real-time troubleshooting of mission-critical network services • Covers entire enterprise networks, including network segments at remote offices • Gives engineers powerful analysis relevant to today’s networks • Secures diagnostic communications so analysis never compromises security • Optimizes diagnostic communications to minimize impact on networks using Intelligent Data Transport™ • Is flexible, scalable, and extensible to grow with network needs• Monitors and troubleshoots Voice and Video over IP applications without having to invest in stand-alone troubleshooting tools or special hardware • Monitors and analyzes remote network segments • Analyzes application performance in the context of overall network activity
- #68: In total, how many tools would you estimate the network operations team uses for network monitoring and troubleshooting?