Network rollout-solution-brochure
- 1. Amdocs Network Rollout Solution Cut time and cost for network rollout and change projects with process orchestration
- 2. 2 3 Introduction With the massive growth in data traffic driven by high speed broadband, social media and streaming video services, service providers are under pressure to deliver even more capacity and a better user experience across broadband, cable, fixed and mobile networks. They need project orchestration to cut costs and speed up network deployment. Networks are evolving – fast!! SERVICE PROVIDERS FACE THE CONSTANT CHALLENGE OF ROLLING OUT NEW TECHNOLOGIES AND UPGRADING NETWORKS WHILE MAINTAINING CUSTOMER EXPERIENCE USING EXISTING TOOLS AND PROCESSES. Analysts are predicting network infrastructure spend will reach $304bn by 2017. Service provider challenges Challenges faced by service providers rolling out and modernizing networks are not only due to the huge volumes of network elements which need installing or upgrading but also center around key questions such as: • Where to upgrade or deploy new network infrastructure? • How to plan network and projects cost effectively? • Who provides the backhaul network? • How can I utilize the field force more efficiently? • How can I manage 3rd party suppliers better? All this adds up to a complex problem of planning and project management involving thousands of fast decisions that need to be made each day as networks are planned and rolled out. 1,000s of network elements to deploy per month Hundreds of thousands of access points are being installed around the world 10x more connected devices
- 3. 4 5 Limitations of today’s tools and processes CURRENT PLANNING AND PROJECT MANAGEMENT TOOLS ARE INSUFFICIENT TO MEET TODAYS CHALLENGES IN ROLLING OUT AND UPGRADING LARGE SCALE NETWORKS CURRENT TOOLS AND PROCESSES: • Lack of end-end orchestration across multiple systems and organizational groups • Inability to scale to high volumes of rollout projects • Lack of agility to handle in-flight project changes • Need for centralized information for network resources • Lack integrated technical design • Poor 3rd party supplier management Solving the challenges • Replace manual internal order handoffs with overall project co-ordination and control • Automate backhaul design process: feasibility and design in one • Standardize designs with templates to enable “design once deploy often” • Orchestrate across field, backhaul, supply chain, third party resources • Enrich field engineering with complete, real-time data to ensure “one trip” installs (deploy, configure, connect, turn up, test) • Execute complete, fast, end-to-end, repeatable processes – at scale Complexity Volume Lack of Automation High Cost
- 4. 6 7 Amdocs Network Rollout Solution Amdocs Network Rollout Solution provides a complete end-end project orchestration solution for planning, building and modernizing mobile and fixed networks. It reduces network deployment cost by up to 25% and network design time by more than 50% by automating the planning and project management process. • SCALES TO TENS OF THOUSANDS OF ROLLOUT PROJECTS • AUTOMATES THE ROLLOUT PROCESS – REDUCES HUMAN ERROR • CUTS TIME AND EFFORT DETERMINING LEAST COST PROJECT OPTIONS • REDUCES SITE VISITS TO ENSURE ONE -TRIP INSTALL • ENABLES LOWER COST LABOUR FOR NETWORK DEPLOYMENT • REDUCES TIME AND COST TO CHANGE PROCESSES BY UP TO 75% Generate Project Requirments • Demand analysis • Capacity planning • Customer orders • Upgrade planning • Business Intelligence Analysis Installation Field Force Tools Guided Field-Force Tasks • Guided Tasks • One trip install • Centralized information • Configure and turn-up from mobile device • Bar code/RFID tagging Plan and Design • Catalog driven process automation • Guided user tasks • Network and human resource management • Automated resource levelling • 3rd Party Partner Management Import Sites Requirements Assign Field User Tasks Initiation Planning Design Construction Optimization Create Project Establish Initial Backhaul Options Project Approvals Conduct Kick-Off Create Location Site Walk Network Design Validate Backhaul Solution Provision Inventory Order Transport Telco Ready Install Equipment Project Close Out Initial Solution Approval Validate Address Automating the rollout process Demand Planning Dynamic process and project management
- 5. 8 9 Dynamic project and program management Amdocs Network Rollout Solution generates project plans from standard plan templates relating to specific types of network such as ‘Carrier Ethernet’ or ‘Wi-Fi access point’. The project plan is then dynamically updated with specific project variations based on the project requirements. This can significantly reduce time and effort for project planning. Each part of an access network may require a different transport options and design, and there could be thousands of them! The solution provides enhanced visibility and control to run high volume, multiple projects at lower cost and in shorter time. This increases rollout success rate by speeding the implementation of in-flight changes, applying more effective management of projects in jeopardy and improving visibility of simultaneous projects. Related Components Project Flow Blocks Network Design Blocks Re-usable Network Design Automatic End-End Plan Generation Decomposition and Plan Generation Catalog – Driven Network Factory “Design once, deploy many times” Modular, Reusable, Building Blocks ‘The Factory’ Network and Project Profile Requirements Amdocs Network Rollout Solution Catalog driven process management Amdocs Network Rollout Solution is based on a new catalog driven rollout platform which uniquely combines automated technical design with dynamic project plan generation using network technology specific building blocks. This approach differs from traditional workflow tools which are unable to build the plan and network design automatically. Total project time can be reduced by up to 25% while network design time can be reduced by more than 50%.
- 6. 10 11 Solution technical overview and architecture Amdocs Network Rollout Solution provides service providers with a complete end-end program and project management tool which supports demand planning, network and project planning, approvals, network deployment and maintenance processes for broadband, cable, mobile and fixed networks. The Network Rollout Solution primarily offers a highly automated project management and workflow function across multiple back-office systems, having integration points (APIs) with the Demand System, Network Planning Tools, Workforce Management, BPM (Business Process Management), Reporting Systems, Inventory and Field Force tools. The diagram below shows the high-level system architecture The solution utilizes a third-party Business Process Management (BPM) system which may already be part of the service provider’s IT infrastructure, and adds a layer of end-end orchestration above it which is based on the Amdocs’ enterprise product catalog (EPC). The inventory system is a key optional component which provides a centralized repository of key information about the network model, capacity, physical resources (equipment), sites, and assets etc. The project ‘order’ is derived by the demand system and passed to the Network Rollout Solution which automatically generates the project plan and technical design for each network element from the project requirements. Resource leveling is then carried out before plan optimization and execution. Project status reports can be provided on-demand in the form of management dashboards and web reports showing key data such as project KPIs. Amdocs Network Rollout Solution software is built on Amdocs OSS’ core architecture – a modular, open, standardized infrastructure and services for integration with other systems. It is aligned with and supports industry standards patterns and frameworks, including TM Forum SID, eTOM, TIP and SOA (service-oriented architecture). Systems APIs Amdocs Network Rollout Solution provides a number of key interfaces (APIs) into other management systems. • Amdocs or 3rd party demand system (1): Candidate projects (plan of demand) can be imported from Amdocs or 3rd party demand systems • Reporting Server (2): Reports can be exported to 3rd party reporting tools • 3rd party BPM (3): Amdocs Network Rollout Solution requires a 3rd party BPM system to support workflow. Informatica™ ActiveVOS™ is one such system that has been integrated with the tool. Other systems may also be integrated via the BPM API • Amdocs RM or 3rd party inventory system (5): Network inventory systems such as Amdocs Resource Manager and other 3rd party inventory systems may be integrated with Amdocs Network Rollout Solution through the Inventory API • Other WFM and ERP systems (6): Other 3rd party operations and business support systems such as Work Force Management (WFM) and Enterprise Resource Planning (ERP) tools may be integrated with this API Systems APIs: 1. Actix or 3rd party demand system 2. Reporting Server 3. 3rd party BPM 4. Amdocs Network Navigator (ANN) 5. Amdocs RM or 3rd party inventory system 6. Other WFM and ERP systems Key: Optional Required External Systems ActiveVOSInetSoft BPMReport Server Amdocs or 3rd party demand system Amdocs RM or 3rd party inventory system Supported integrations to 3rd parties or customer preference Only if using Amdocs RMReporting Dynamic Orchestration PlatformMEC Actix ANN Resource Manager Configuration Kit Network Rollout Solution Process 5 4 32 1 6
- 7. 12 13 Empowering the field force The cost of deploying and configuring networks need to meet commercial objectives so field force costs can be kept as low as possible. The goal for service providers and professional services companies involved in deploying the network is to be able to employ cost effective contractors and supply them with an easy-to-follow installation guide for installing and setting up the network. Applications that run on a smart phone or tablet. Tasks can be downloaded to guide the user through step-by-step instructions for site walk, equipment placement, install, orientation and alignment, security and power. Field force apps synchronize with the workforce management and inventory systems in an operator’s back-office to provide up-to-date information such as equipment details, weather and site location maps for the installer as well as to track progress and update the project plan in real-time. Summary As networks expand rapidly and become more complex, service providers need to become more efficient. The key to success for network operators is end-to-end process orchestration in planning, network design, project management and network rollout – all enabled by Amdocs Network Rollout Solution. For more information please contact us at: amdocsoss@amdocs.com
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