This document provides an overview of network administration and support topics including managing users and groups, best practices, passwords, computer accounts, user rights, groups, security features, and hardware and software firewalls. Key points covered include having separate administrator and standard user accounts, disabling guest accounts, auditing administrative access, regularly changing complex passwords, and using groups to manage permissions and security. Hardware firewalls filter packets between screened subnets and DMZs while software firewalls provide an extra layer of protection at the application level.
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