New Age User Interfaces

New Age Interfaces: Mobility, Bots, AR
10th Nov 2016
Abhishek Kant
Devesh Kumar

© 2016 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved.2
AGENDA
 Mega Trends
 Mobility Made Easy
 Bots
 Augmented Reality
 Virtual Assistants

Mega Trends
 Consumerization of IT
• Device Fragmentation
• App Fragmentation
 Elastic Compute
• Hyper connectivity
• Cloud
 Machine Learning/ AI
• NLP
Control Convenience

Mobility in the Enterprise

Need for Enterprise Platform
 Change in focus from mobility as a communication and productivity enabler to a force
for business transformation

Need for App and Platform

Progress
App Builder
Platform

Post App Era: Bots

Star Gazing into the Future
 New System of Engagement
• Supporting ‘chat’: SMS, Skype, Slack, Yammer, Facebook, etc
• Engage new constituents, new interaction channel
 Automated ‘guide’
• Understands Natural/Spoken Language
• Assists in baasic tasks
• On demand, or event driven
 Specialized for different verticals
 How about treating your customers
• An awesome alternative to 1-800-flowers
• A fully automated conversational experience
 How about having a virtual assistant?

Chat bots - a little bit of History
 Dates back to Alan Turing’s test
 ELIZA (1966) and PARRY(1972) were the first few chat bots
 Used in dialog systems and small talks
 Based on identification of key words in the sentence
 2006 onwards bots are more intelligent, still based on pattern
matching
 ALICE is one such bot, employs a markup language
 Recently NLP has worked wonders for the bot industry

Microsoft Bot Framework Overview

Inventory Bot Architecture
MS Bot Framework LUIS (NLP)
Modulus cloud (Node.js) BackEnd Service

The Bot era has officially begun
 Bots are the new mobile apps
 Telegram opens up a bot store
 Slack invests $80 million in bot development
 Facebook launches Bot platform for Fb Messenger
 Hello Barbie by ToyTalk – internet connected version of the doll
 Bots are the next big thing after Apple’s App store – Satya Nadela
 First there were websites, then there were apps. Now there are bots –
Kik
 RBS, Llyods Banking Group, Renault & Citroen use virtual assistants as
first PoC

Augmented Reality
and Voice Assistants

Augmented Reality
 Augmented Reality(AR)
• live direct/indirect view of a physical,
real-world environment
 augmented (or supplemented) by
computer-generated sensory input.
 Voice based integration
• Task based, Productivity focus
 Alexa
 Google Voice
 Microsoft Bing

Various Parts of AR Workflow
Head Mounted Display
Visualization Engine
Object recognition
3D/2D Models/Content
Creation/Storage
Processing Unit

Augmented Reality (AR) - Common Use Cases
Training and Education:
• Overlay the information on the real life models
• Suitable choice for interactive education (Cost perspective)
Product Design:
• Assist designers/architects with product preview or POC
• Collaboration with remote teams.
Space Design:
• understand the space usage by equipment.
• Use for manufacturing units and interior designers.
Marketing and Sales:
• Helps customers to explore product or
service using self service options
Field Service:
• field service supports users in maintenance
activities by augmenting key workflows
Context based information display:
• For use in Historical sites/museums
• Tourist help signs
Gaming :
• Pokemon Go

Voice Assistants

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New Age User Interfaces

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