New Technologies (‘Web 2.0’) and GC Communications

This document summarizes research conducted in 2007 on Canadians' awareness and use of new internet technologies collectively referred to as "Web 2.0". The research included qualitative focus groups and quantitative telephone and online surveys. The telephone survey of over 1,700 Canadians found that most internet users access the internet at home using a high-speed connection for activities like browsing, email, obtaining information, and banking.