NGN, Google apps admin
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The document outlines strategies for managing Google Apps, including migration from on-premise to cloud services, administrative levels, device management, and the importance of effective communication during the process. It provides a roadmap for mail migration, highlighting key activities across different phases and emphasizing the necessity of training and user support. Additionally, best practices for mail migration and device management are discussed, along with the roles needed in a migration team.
NGN, Google apps admin
- 1. Google Apps: hoe beheer je dat? ● Migratie ● Admin levels, logging ● Device management NGN woensdag 26 oktober
- 2. Werkplek in de Wolken | G-Workplace Focus op dienstverlening rondom Focus op internationale Google Cloud oplossingen Apps markt Portfolio: Portfolio: ● Cloud Computing vs On- ● Migratie Producten premise ● Google Apps Applicaties ● Bring-Your-Own-Device ● Specifiek services ● Office 365 vs Google Apps ● (remote) trainingen
- 3. Migratie: van on-premise naar cloud ICT Strategisch ICT On-premise Cloud SW licentie kosten Tactisch Flexibele kosten SW upgrades, Schaalbaar HW onderhoud Beveiliging Uitval tie ’ tegra Altijd up-to-date Investeringen en Operatie W eolk & in 24x7 in de ntati Internet browser e Werken 2.0 lek plem rkp m Samenwerken We tie, I ‘ c ele s ,S Business vie Specific Ad applicaties Common applicaties Mail Groeimodel
- 5. Agenda 1. Migratie 2. Admin levels & Logging 3. Device Management
- 6. MIGRATIE
- 7. Migratie: vervanging Huidige IT Componenten Cloud Integration Cloud Mail server(s) 1. LDAP connection 2. SSO connection Antispam/virus Backup server Directory sync & SSO Content & collaboration servers
- 8. Mail migratie: roadmap Phase 2 Phase 1 Phase 3 Phase 4 Phase 5 Technische Vooronderzoek Pilot Deployment Nazorg realisatie
- 9. Phase 2 Phase 1 Phase 3 Phase 4 Phase 5 Technische Mail migration– High level activities Vooronderzoek Realisatie Pilot Deployment Nazorg Phase 1 Phase 2 Phase 3 Phase 4 Phase 5 Assessment & Planning Integration & Realization Pilot Deployment Aftercare Activities Activities Activities Activities Activities ● Test environment ● Setup ● Re-route mail ● Inform users ● Monitor data ● Workshop: Authentication & ● Deploy pilot users, ● Deliver training & migration ● Scope Google Authorisation dual delivery mail, workshops ● Assist key-users ● Data migration ● Deploy & migrate data ● Re-route mail per ● Educate users ● Integrate systems Configure Google ● Inform users user group ● Decommission mail ● Roll-out approach Apps (mail, chat, ● Educate key-users ● Set Notes mail infrastructure ● Archiving etc.) ● Access for all access to reader ● Change MX- employees: video, ● Assist key-users records to Postini training, migration ● Deploy migration website tooling ● Migrate ‘specials’ ● Change existence systems ● Develop training/workshop Deliverables Deliverables Deliverables Deliverables Deliverables ● Detailed Project ● Google Apps ● Pilot group is on ● Users are on ● Successful user plan ready to use Google Apps Google Apps experience on ● Detailed Design ● Mail delivered via new platform plan cloud ● Migration Tooling
- 10. Project Aanpak - Communicatie Email is een kritisch communicatie platform; projecten hebben een hoge zichtbaarheid voor elke medewerke. Communicatie en training is essentieel voor een succesvolle migratie. ● Communication: ○ Start 6 weken van te vooren ■ aankondiding, training, Go live ○ evalueer email beleid en security beleid ○ communicatie plan met aandacht voor bedrijfscultuur ● Training mix: ○ Training Materiaal: Website, FAQ, Quick Reference Card, Video ■ Hergebruik de Google Apps templates (gratis) ○ Doel groep training: ■ Eindgebruiker: E-learning en/of presentatie ■ Executive training: Key-users training ■ Service desk: Key-users training ■ IT medewerkers: Google Apps training
- 11. Best Practices on mail migration ● Email is a critical communication platform; projects have a high profile for every users; projects require near-flawless execution to minimize user disruption ● Co-existence is a challenge due to format translation and calendar interoperability issues; consider Big-bang approach ● Data migration is costly and time consuming; evaluate an user self-service migration approach ● Take care of specials like mailing lists, mail applications, mobile users, multi-functionals, etc. ● Provide a mix of training options for end-users ● Use an e-mail migration project to update the e-mail security and organizational policy ● A migration team should include a project manager, a technical (infra/dev) lead, a QA manager and a communication manager.
- 12. READY FOR TAKE OFF!
- 13. Admin Levels Google Apps Administrator Levels
- 14. Admin levels super administrator administrators with resricted access ● alle toegang, inclusief: ● toegang per deel van ○ agenda medewerkers admin panel ○ alle sites ● detailering voor ● API domain key Best Pratice: gebruikersadministratie: ○ gebruikersbeheer (development) SuperAdmin account in 'kluis' Bewaar ● reset passwords admins ○ wachtwoord beheer Geen toegang tot: beheer over 2 of nicknames/alias Organiseer ○ meer personen ● mail, docs ● geen API keys, etc. ● accounts
- 15. Logging: statistieken Google Apps Reporting Google Web Analytics ● standaard Google Apps reports ● standaard website report Voorbeelden: ● custom reporting mogelijk ● gebruik mail, docs, etc. ● account login informatie Voorbeeld Apps beheerder: ● domein statistieken Extra mogelijkheden: ● API reporting key voor Google Voorbeelden gebruiker: Apps Visualization gadget ● gebruik Google docs ● Download mogelijk van data ● gebruik Google sites voor custom reporting
- 16. Admin event log
- 17. Bring Your Own Device
- 18. Device Management - Gratis! ● data encryption op het device ● auto-wipe device ● camera uitschakelen ● wachtwoord management ○ hergebruik wachtwoorden voorkomen ○ wachtwoord wijzigingsinterval ● roaming instelling voor data synchronizatie
- 19. Android Management - Gebruikers
- 20. IN CONTROL
- 22. MIGRATIE NAAR GOOGLE APPS
- 23. Contact gegevens Cloud Consultancy www.werkplekindewolken.nl Google Apps Solutions www.g-workplace.com Google training www.google-cursus.com Chromebook Richard van Delft www.chromebook-voor-bedrijven.nl 06-20334439 www.chromebook-voor-scholen.nl richard@g-workplace.com Nieuwsbrief www.nieuwsbrief-googelen.nl