The document provides information about the neonatal intensive care unit (NICU). It begins with welcoming parents to the NICU and congratulating them. It then discusses the concept, physical layout, nursing protocols, trends and procedures in the NICU. It provides details about NICU equipment, the roles of the healthcare team members, standards for unit configuration, location, family areas, safety and isolation rooms. The overall document aims to educate parents on what to expect in the NICU and how it is designed and operated to care for newborn infants requiring medical attention.