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Agile	Maine	Day	
Portland,	05.04.2018		
@NielsPflaeging		@Complexitools	
#AgileMaineDay	
Future	of	work,	leadership	and	value	creation:	How	to	create		
the	truly	agile,	complexity-robust,	high-performance	organization.	
Everywhere.	Sooner	than	you	think
Niels Pflaeging - Agile Maine Day 2018 Keynote - Future of work, leadership and value creation
Top	
Bottom
Niels Pflaeging - Agile Maine Day 2018 Keynote - Future of work, leadership and value creation
Niels Pflaeging - Agile Maine Day 2018 Keynote - Future of work, leadership and value creation
Niels Pflaeging - Agile Maine Day 2018 Keynote - Future of work, leadership and value creation
Niels Pflaeging - Agile Maine Day 2018 Keynote - Future of work, leadership and value creation
Niels Pflaeging - Agile Maine Day 2018 Keynote - Future of work, leadership and value creation
Niels Pflaeging - Agile Maine Day 2018 Keynote - Future of work, leadership and value creation
Niels Pflaeging - Agile Maine Day 2018 Keynote - Future of work, leadership and value creation
Niels Pflaeging - Agile Maine Day 2018 Keynote - Future of work, leadership and value creation
Process	 Project
Top	
Bottom
Outside	
Inside
Knowledge	Age	
	
	
	
	
	
	
	
	
	
	
	
	
Systemisch,	lebendig	
Systemic,	alive,	market-driven	
Functionally	integrated,	team-based	
Work	the	work!	
Outside-in,	led,	socially	dense	
With-each-other-for-each-other	
Decentralized,	complexity-robust	
	
Industrial	Age	
	
	
	
	
	
	
	
	
	
	
	
	
	
Mechanistic,	dead,	steering	
Functionally	divided,	individualizing	
Work	the	people!	
Top-down,	managed	
In	parallel,	in	line	
Centralized,	efficiency-oriented,	stability-seeking
Theory	X	 Theory	Y
Theory	X	
Attitude	
Leadership	
Responsibility	
Creativity	
Motivation	
People	dislike	work,		
find	it	boring,		
and	will	avoid	it	if	they	can		
People	must	be	forced	or	bribed		
to	make	the	right	effort		
	
People	would	rather	be	directed	than	
accept	responsibility	(which	they	avoid)	
People	are	motivated	mainly	by	money		
and	fears	about	their	job	security		
Most	people	have	little	creativity	-	except	when	it	
comes	to	getting	around	rules
Theory	X	 Theory	Y	
Attitude	
Leadership	
Responsibility	
Creativity	
Motivation	
People	need	to	work	and	want		
to	take	an	interest	in	it.		
Under	right	conditions,	they	enjoy	it	
People	dislike	work,		
find	it	boring,		
and	will	avoid	it	if	they	can		
People	will	direct	themselves	
towards	a	target	that	they	accept		
People	will	under	the	right	conditions	seek	
and	accept	responsibility,		
Under	the	right	conditions,	people	are	motivated		
by	the	desire	to	fulfill	their	own	potential	
Creativity	and	ingenuity	are	widely	distributed	
and	grossly	underused	
People	must	be	forced	or	bribed		
to	make	the	right	effort		
	
People	would	rather	be	directed	than	
accept	responsibility	(which	they	avoid)	
People	are	motivated	mainly	by	money		
and	fears	about	their	job	security		
Most	people	have	little	creativity	-	except	when	it	
comes	to	getting	around	rules
Niels Pflaeging - Agile Maine Day 2018 Keynote - Future of work, leadership and value creation
Niels Pflaeging - Agile Maine Day 2018 Keynote - Future of work, leadership and value creation
as
Top	
Bottom
Relationship	
Individual
Outside	
Inside
Informal	Structure	
Power:	Influence	
Value	Creation	Structure	
Power:	Reputation	
Formal	Structure	
Power:	Hierarchy
Informal	Structure	
Power:	Influence	
Value	Creation	Structure	
Power:	Reputation	
Formal	Structure	
Power:	Hierarchy
Culture
Informal	Structure	
Power:	Influence	
Value	Creation	Structure	
Power:	Reputation	
Formal	Structure	
Power:	Hierarchy
Your	people	are	not	the	problem.		
	Your	system	is.		
	
	 	 	 	 	Systems	drive	behavior.	
	 	 	 	 	Not	the	other	way	´round.	
			
We	have	to	stop	working		
the	people,	and	start	working,	or	flipping		
organizational	models,	or	systems.	
	
		
	 	 	The	radically	decentralized	“peach“		
	 	 	model	of	organizing	is	not	a	f*@king	option.		
	 	 	It	is	a	necessity.
Industry	
Retail	
Services	
Governmental/	
NGOs	
It	is	possible
Law 	 	Beta	 	Alpha		
§1	 	Freedom	to	act 	Connectedness 	not	Dependency	
§2	 	Responsibility 	Cells 	not	Departments	
§3	 	Governance 	Leadership 	not	Management	
§4	 	Performance	climate 	Result	culture 	not	Duty	fulfillment	
§5	 	Success 	Fit 	not	Maximization	
§6	 	Transparency 	Intelligence	flow 	not	Power	accumulation	
§7	 	Orientation 	Relative	Targets 	not	Top-down	prescription 		
§8 	Recognition 	Sharing 	not	Incentives	
§9	 	Mental	presence 	Preparedness 	not	Planning	
§10	 	Decision-making 	Consequence 	not	Bureaucracy	
§11	 	Resource	usage 	Purpose-driven 	not	Status-oriented	
§12	 	Coordination 	Market	dynamics 	not	Commands
Knowledge	Age	
	
	
	
	
	
	
	
	
	
	
	
	
Systemisch,	lebendig	
Systemic,	alive,	market-driven	
Functionally	integrated,	team-based	
Work	the	work!	
Outside-in,	led,	socially	dense	
With-each-other-for-each-other	
Decentralized,	complexity-robust	
	
Industrial	Age	
	
	
	
	
	
	
	
	
	
	
	
	
	
Mechanistic,	dead,	steering	
Functionally	divided,	individualizing	
Work	the	people!	
Top-down,	managed	
In	parallel,	in	line	
Centralized,	efficiency-oriented,	stability-seeking
Today	
Then	
Now	
New	
Now	
New	
Now	
New
Now	
New	
Now	
New	
Now	
New
Agile	Maine	Day	
Portland,	05.04.2018		
@NielsPflaeging		@Complexitools	
#AgileMaineDay	
Future	of	work,	leadership	and	value	creation:	How	to	create		
the	truly	agile,	complexity-robust,	high-performance	organization.	
Everywhere.	Sooner	than	you	think

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Niels Pflaeging - Agile Maine Day 2018 Keynote - Future of work, leadership and value creation