NoVA UX User Testing Workshop July 2015 - Will King
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The document outlines a usability testing workshop focused on effective user testing techniques. Key recommendations include providing context, speaking clearly, avoiding micromanagement, and taking casual notes during tests. It also highlights the importance of analyzing results carefully and maintaining a supportive environment to facilitate user feedback.
NoVA UX User Testing Workshop July 2015 - Will King
- 1. NoVA UX Meetup Usability Testing Workshop Will King king@addthis @aphizeonado PM/UX Researcher for AddThis
- 3. You don’t want this
- 4. So this can happen...
- 5. Writing Tasks Writing Test Questions
- 6. Consider Goals Figure these out
- 7. Where do I start? (I know I’m lazy…)
- 9. Navigation
- 10. Purchase process
- 11. Here are some tips...
- 14. Be specific
- 16. Don’t ask leading questions
- 18. Things to Remember… 1. Provide Brief Context 2. Speak Their Language 3. Be Specific 4. Don’t Micromanage 5. Don’t Ask Leading Q.
- 19. How it feels to watch a user test your product for the first time...
- 20. How should I act? (I know I’m lazy…)
- 21. Keep it casual
- 23. Take brief notes
- 24. How do I analyze results? (I know I’m lazy…)
- 26. Close but no cigar
- 27. Task Fail
- 30. Things to Remember… 1. Keep It Casual 2. Observe 3. Take Brief Notes 4. Score Considering Confidence