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OC Transpo 2018 Route Network –
Transformation to Coordinate with
the O-Train Confederation Line
Multimodal Operations
Technical Briefing June 7, 2016
2
Benefits of the
O-Train Confederation Line
• Increased capacity through downtown, providing room
for growth;
• Reliable and easy commuting via the tunnel through
downtown;
• Operational savings that will grow as ridership
increases;
• A better downtown environment by replacing many bus
trips with a train in a tunnel; and,
• Lower emissions by replacing many bus and car trips
with zero-emission electric trains.
3
2018 Route Network Overview
• The O-Train Confederation Line will replace bus routes
along the Transitway between Blair and Tunney’s
Pasture;
• Bus routes will connect to the O-Train Confederation
Line at one of 13 stations along the line;
• Some stations will be major transfer stations with
integrated bus and train operations:
– Blair Station in the east;
– Tunney’s Pasture Station in the west; and,
– St-Laurent and Hurdman in the central parts of the
system.
4
Making Connections
• Bus routes will operate along the same streets within
Ottawa’s communities although customers’ travel
experiences will change when the O-Train
Confederation Line opens;
• Making connections will be an integral part of the 2018
route network;
• Many customers will have to make a new connection
from bus to train or bus to bus; and
• O-Train Confederation Line stations have been
designed to make these connections easy and
comfortable.
5
Before Transformation
6
After Transformation
2018 Bus lines connect to O-Train
Confederation Line Stations
7
O-Train 2018 Bus Connections
8
Bus and Train Connections
Buses from these
areas...
...Connect with the O-Train Confederation Line at
these stations
Barrhaven Tunney's Pasture and Hurdman
Kanata/Stittsville Tunney's Pasture
Orléans Blair
Ottawa Centre Tunney's Pasture, Pimisi, Lyon, Parliament and Rideau
Ottawa East/Est Blair and St-Laurent
Ottawa South/Sud Hurdman
Ottawa West/Ouest Tunney's Pasture
Riverside South/Sud Tunney's Pasture and Hurdman
Vanier Rideau, Hurdman and St-Laurent
9
An Improved Travel Experience
• The transition to a multimodal transit system in 2018
will affect most current transit routes and customers;
• Many customers will have a different journey compared
to today, as they may:
– Have to make a new connection from bus to train or
from bus to bus;
– Use a fare gate; and,
– Use a bus route with a different number than today;
• Transit fares and customer information will be simplified
and easier to understand; and,
• Stations will make any waiting time more comfortable.
10
Steps for a Typical Trip
to Work in 2018
• Inbound
– Catch bus at neighbourhood bus stop;
– Pay fare or tap pass on bus;
– Travel to nearest O-Train station;
– Exit bus inside the fare-paid area;
– Walk to train platform and board train – no fare transaction;
– Trains run very frequently;
– Exit train at destination; and
– Ascend escalator, exit fare gates, walk out to street and to work.
11
Steps for a Typical Trip in the
Homebound Direction in 2018
• Homebound
– Walk to nearest O-Train station;
– Pay fare or tap pass to enter the station;
– Walk to train platform and board train;
– Trains run very frequently;
– Exit train at transfer station;
– Walk to bus platform – no fare transaction;
– Check video display for bus status and departure time; and
– Travel to neighbourhood bus stop.
12
An Easier Way to Ride
• Many changes in 2018 will make the transit system
easier to understand and use;
• Steady communication with customers will be made in
many forms throughout the different stages of the
transformation; and,
• Customers will be well informed through the “18 Minus
18” program of the new system in advance of the
opening in order to ensure a smooth and successful
transition to multimodal operation.
13
• Stations will be comfortable, attractive, and secure, with
Transecure waiting areas designated on both train and
bus platforms;
• Next-bus and next-train arrival information will give
customers real-time information on both the train and
bus platforms;
• Stations have been designed based on universal
accessibility principles;
• Public art has been incorporated into all stations; and,
• Sheltered bicycle parking and connections to multi-use
pathways.
Easy and Comfortable
Connections at Stations
14
An Easier Way to Purchase Fares
• All O-Train stations on the Trillium Line and
Confederation Line will have automated fare control:
– Fare vending machines allow customers to buy fares
and to purchase and reload Presto cards;
– Fare vending machines will provide a direct
audio/visual link to customer service representatives
for assistance; and,
– Fare gates accept smartcards and transfers with
barcodes.
15
O-Train Confederation Line Stations
16
Quick and Easy Transfers
at Major Transfer Stations
• Tunney’s Pasture, Hurdman and Blair Stations will
serve as major connection points for many customers;
• Integrated bus loops at these stations will allow quick
and easy connections;
• Arrival bus stops located adjacent to station entrance to
minimize walking distances;
• Departure bus stops will be organized by destination
geography using alpha identifiers; and,
• Real-time next bus departure information will be
available on video screens near each bus stop.
17
Fare-paid Zones:
Fast and Seamless
• Tunney’s Pasture, Hurdman and Blair Stations will have
fare-paid zones to simplify connections;
• Customers arriving at the station will be dropped off
within the fare-paid zone at the station;
• No fare transaction will be required within the fare- paid
zone; and,
• In the afternoon, buses will load within the fare-paid
zone with all doors open to ensure fast boarding at the
station.
18
Fare-paid Zone
19
O-Train Confederation Line Platforms
• Access to and from the train platform will be via
stairwells and elevators at all stations and escalators at
9 of the 13 stations;
• Twelve of the 13 stations will have backup elevators in
order to minimize the incidence of elevator service
disruptions; and,
• Train platforms will be wide and well-lit.
20
O-Train Confederation Line Platform
21
Comfortable and Frequent Trains
• Alstom Citadis Spirit trains will provide a very smooth
and quiet ride;
• Service will operate very frequently, reliably and
quickly;
• Each train will have a capacity for 600 customers;
• Two-car trains have 14 doorways on each side;
• Customers will board trains through all doors; and,
• No fare transactions on train platform or onboard the
train.
22
2018 Bus Route Network
Design Principles
• The 2018 bus network will be revised to coordinate with
the O-Train Confederation Line;
• Bus routes will be revised in most cases according to
the following design principles:
– One-bus connection to the Confederation Line
during peak hours;
– Travel times that are similar or better compared to
today;
– Service frequencies that are similar or better
compared to today; and,
– Bus routes to be compatible with the 2023 transit
system.
23
Rapid Routes
• Rapid routes will provide high speed, station to station
bus service;
• Provide all-day 7 days/week connections to
O-Train Confederation Line;
• Use Transitway infrastructure as well as
dedicated bus lanes; and,
• Consist of sections of current Transitway routes in the
80 and 90 number series.
24
O-Train and Rapid
15 routes / lines providing station-to-station service
25
Frequent Route Network
• Frequent Route Network will provide reliable, high
frequency bus service;
• Every 15 minutes or less between 6:00 a.m. and 7:00
p.m. on weekdays;
• Every 30 minutes or better at all other times;
• Operates 7 days/week;
• Many existing bus routes that operate on major arterial
roads will form the Frequent Route Network
26
O-Train, Rapid and Frequent
Two train lines and 34 bus routes
providing convenient service 7 days/week
27
Connexion Routes
• Connexion routes will connect home locations to the
O-Train Confederation Line during weekday peak
periods; and,
• Replace current express routes, other direct-to-
downtown routes, and some current feeder routes:
– Operate on same streets as today;
– No premium fares; and,
– Will be recognizable by new numbers in 200-series.
28
O-Train and Connexion
32 bus routes connecting home locations to the O-Train
Confederation Line at Hurdman, Blair, and Tunney’s Pasture
29
O-Train Connections
97 bus routes connecting directly to the
O-Train Confederation Line
30
Downtown Connections
• All downtown routes will connect with the O-Train
Confederation Line;
• Albert and Slater Streets will no longer be major transit
corridors;
• Routes 1, 5, 7, 14 and 16 will be shortened or split into
two separate routes to make convenient connections at
downtown O-Train stations and to improve reliability;
and,
• Bus service will continue to operate along the same
streets as today.
31
Improved Reliability
• Bus operation downtown is currently susceptible to
variability caused by traffic signals, weather, auto traffic
congestion, and other day-to-day occurrences;
• The Rapid, Connexion, and Local routes that will bring
customers to O-Train stations will have improved
reliability compared with their current equivalents
because the section of the route through downtown will
be replaced by trains on the Confederation Line; and,
• Most of the Local and Frequent routes that operate on
downtown streets will also be more reliable than they
are now.
32
Rideau Street
• Bus volumes along Rideau Street will be reduced as
part of changes to the 2018 network;
• Customer activity in the area of the Rideau Centre will
shift towards Rideau Street, where the Confederation
Line station entrances are located; and,
• Rideau Station will be the main O-Train connection
station for bus routes from Elgin Street, Sandy Hill,
Lowertown and Vanier areas.
33
Queen Street
• Customer activity will shift towards Queen Street where
O-Train Confederation Line station entrances will be
located;
• Planned improvements will accommodate the changes
in bus volumes and customer activity along Queen
Street;
• Bus routes from Bank Street will connect to the O-Train
at Parliament Station; and,
• Bus routes from Bronson Avenue will connect to the O-
Train at Lyon Station.
34
2018 Downtown Network
35
Overnight Service
• The O-Train Confederation Line will shut down each night to
allow for track and vehicle maintenance:
– Monday to Thursday night, 1:00 a.m. to 5:00 a.m. the
next morning;
– Friday night, 2:00 a.m. to 6:00 a.m. Saturday morning;
– Saturday night, 2:00 a.m. to 8:00 a.m. Sunday morning;
– Sunday night, 11:00 p.m. to 5:00 a.m. Monday morning;
and,
• During these times the train service will be replaced by
select Rapid bus routes extended into downtown from the
east, west and south parts of the city.
36
A Look Ahead to 2023
• The O-Train Confederation Line impacts every transit
customer in the City and is the foundation upon which
future light rail extensions and lines will be built;
• In 2023, all the benefits of the Confederation Line will
be multiplied as the line is extended west to Bayshore,
and Baseline and east to Orléans; and,
• The principles of the 2018 bus network will similarly be
applied in 2023 when the Confederation Line and
Trillium Line are extended.
37
Transition Strategy
• Adjustments to the bus route network to coordinate with
O-Train Confederation Line service will be completed in
phases;
• Some routes have been in the process of being
adjusted since 2011;
• Some routes will be adjusted between now and 2018 in
consultation with Councillors and following normal
procedures; and,
• Direct bus service to downtown will be phased out with
the opening of the O-Train Confederation Line in 2018.
38
The “18 Minus 18” Program
• A comprehensive communication, information, and
education campaign will begin in early 2017;
• Will build understanding, knowledge and excitement
about O-Train Confederation Line operations;
• Will help transition customers to the new service and
will build on the comprehensive Customer Journey
Mapping project; and,
• A report will be brought to the Transit Commission later
this year.
39
Informing Our Customers
• OC Transpo will provide customers with the information
they need so that their transition to the 2018 bus route
network is seamless; and,
• Customer outreach will be conducted through the “18
Minus 18” program and for all service changes so that
customers are fully aware of when and how their trips
will change.
40
Questions?

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OC Transpo route changes due to LRT

  • 1. OC Transpo 2018 Route Network – Transformation to Coordinate with the O-Train Confederation Line Multimodal Operations Technical Briefing June 7, 2016
  • 2. 2 Benefits of the O-Train Confederation Line • Increased capacity through downtown, providing room for growth; • Reliable and easy commuting via the tunnel through downtown; • Operational savings that will grow as ridership increases; • A better downtown environment by replacing many bus trips with a train in a tunnel; and, • Lower emissions by replacing many bus and car trips with zero-emission electric trains.
  • 3. 3 2018 Route Network Overview • The O-Train Confederation Line will replace bus routes along the Transitway between Blair and Tunney’s Pasture; • Bus routes will connect to the O-Train Confederation Line at one of 13 stations along the line; • Some stations will be major transfer stations with integrated bus and train operations: – Blair Station in the east; – Tunney’s Pasture Station in the west; and, – St-Laurent and Hurdman in the central parts of the system.
  • 4. 4 Making Connections • Bus routes will operate along the same streets within Ottawa’s communities although customers’ travel experiences will change when the O-Train Confederation Line opens; • Making connections will be an integral part of the 2018 route network; • Many customers will have to make a new connection from bus to train or bus to bus; and • O-Train Confederation Line stations have been designed to make these connections easy and comfortable.
  • 6. 6 After Transformation 2018 Bus lines connect to O-Train Confederation Line Stations
  • 7. 7 O-Train 2018 Bus Connections
  • 8. 8 Bus and Train Connections Buses from these areas... ...Connect with the O-Train Confederation Line at these stations Barrhaven Tunney's Pasture and Hurdman Kanata/Stittsville Tunney's Pasture Orléans Blair Ottawa Centre Tunney's Pasture, Pimisi, Lyon, Parliament and Rideau Ottawa East/Est Blair and St-Laurent Ottawa South/Sud Hurdman Ottawa West/Ouest Tunney's Pasture Riverside South/Sud Tunney's Pasture and Hurdman Vanier Rideau, Hurdman and St-Laurent
  • 9. 9 An Improved Travel Experience • The transition to a multimodal transit system in 2018 will affect most current transit routes and customers; • Many customers will have a different journey compared to today, as they may: – Have to make a new connection from bus to train or from bus to bus; – Use a fare gate; and, – Use a bus route with a different number than today; • Transit fares and customer information will be simplified and easier to understand; and, • Stations will make any waiting time more comfortable.
  • 10. 10 Steps for a Typical Trip to Work in 2018 • Inbound – Catch bus at neighbourhood bus stop; – Pay fare or tap pass on bus; – Travel to nearest O-Train station; – Exit bus inside the fare-paid area; – Walk to train platform and board train – no fare transaction; – Trains run very frequently; – Exit train at destination; and – Ascend escalator, exit fare gates, walk out to street and to work.
  • 11. 11 Steps for a Typical Trip in the Homebound Direction in 2018 • Homebound – Walk to nearest O-Train station; – Pay fare or tap pass to enter the station; – Walk to train platform and board train; – Trains run very frequently; – Exit train at transfer station; – Walk to bus platform – no fare transaction; – Check video display for bus status and departure time; and – Travel to neighbourhood bus stop.
  • 12. 12 An Easier Way to Ride • Many changes in 2018 will make the transit system easier to understand and use; • Steady communication with customers will be made in many forms throughout the different stages of the transformation; and, • Customers will be well informed through the “18 Minus 18” program of the new system in advance of the opening in order to ensure a smooth and successful transition to multimodal operation.
  • 13. 13 • Stations will be comfortable, attractive, and secure, with Transecure waiting areas designated on both train and bus platforms; • Next-bus and next-train arrival information will give customers real-time information on both the train and bus platforms; • Stations have been designed based on universal accessibility principles; • Public art has been incorporated into all stations; and, • Sheltered bicycle parking and connections to multi-use pathways. Easy and Comfortable Connections at Stations
  • 14. 14 An Easier Way to Purchase Fares • All O-Train stations on the Trillium Line and Confederation Line will have automated fare control: – Fare vending machines allow customers to buy fares and to purchase and reload Presto cards; – Fare vending machines will provide a direct audio/visual link to customer service representatives for assistance; and, – Fare gates accept smartcards and transfers with barcodes.
  • 16. 16 Quick and Easy Transfers at Major Transfer Stations • Tunney’s Pasture, Hurdman and Blair Stations will serve as major connection points for many customers; • Integrated bus loops at these stations will allow quick and easy connections; • Arrival bus stops located adjacent to station entrance to minimize walking distances; • Departure bus stops will be organized by destination geography using alpha identifiers; and, • Real-time next bus departure information will be available on video screens near each bus stop.
  • 17. 17 Fare-paid Zones: Fast and Seamless • Tunney’s Pasture, Hurdman and Blair Stations will have fare-paid zones to simplify connections; • Customers arriving at the station will be dropped off within the fare-paid zone at the station; • No fare transaction will be required within the fare- paid zone; and, • In the afternoon, buses will load within the fare-paid zone with all doors open to ensure fast boarding at the station.
  • 19. 19 O-Train Confederation Line Platforms • Access to and from the train platform will be via stairwells and elevators at all stations and escalators at 9 of the 13 stations; • Twelve of the 13 stations will have backup elevators in order to minimize the incidence of elevator service disruptions; and, • Train platforms will be wide and well-lit.
  • 21. 21 Comfortable and Frequent Trains • Alstom Citadis Spirit trains will provide a very smooth and quiet ride; • Service will operate very frequently, reliably and quickly; • Each train will have a capacity for 600 customers; • Two-car trains have 14 doorways on each side; • Customers will board trains through all doors; and, • No fare transactions on train platform or onboard the train.
  • 22. 22 2018 Bus Route Network Design Principles • The 2018 bus network will be revised to coordinate with the O-Train Confederation Line; • Bus routes will be revised in most cases according to the following design principles: – One-bus connection to the Confederation Line during peak hours; – Travel times that are similar or better compared to today; – Service frequencies that are similar or better compared to today; and, – Bus routes to be compatible with the 2023 transit system.
  • 23. 23 Rapid Routes • Rapid routes will provide high speed, station to station bus service; • Provide all-day 7 days/week connections to O-Train Confederation Line; • Use Transitway infrastructure as well as dedicated bus lanes; and, • Consist of sections of current Transitway routes in the 80 and 90 number series.
  • 24. 24 O-Train and Rapid 15 routes / lines providing station-to-station service
  • 25. 25 Frequent Route Network • Frequent Route Network will provide reliable, high frequency bus service; • Every 15 minutes or less between 6:00 a.m. and 7:00 p.m. on weekdays; • Every 30 minutes or better at all other times; • Operates 7 days/week; • Many existing bus routes that operate on major arterial roads will form the Frequent Route Network
  • 26. 26 O-Train, Rapid and Frequent Two train lines and 34 bus routes providing convenient service 7 days/week
  • 27. 27 Connexion Routes • Connexion routes will connect home locations to the O-Train Confederation Line during weekday peak periods; and, • Replace current express routes, other direct-to- downtown routes, and some current feeder routes: – Operate on same streets as today; – No premium fares; and, – Will be recognizable by new numbers in 200-series.
  • 28. 28 O-Train and Connexion 32 bus routes connecting home locations to the O-Train Confederation Line at Hurdman, Blair, and Tunney’s Pasture
  • 29. 29 O-Train Connections 97 bus routes connecting directly to the O-Train Confederation Line
  • 30. 30 Downtown Connections • All downtown routes will connect with the O-Train Confederation Line; • Albert and Slater Streets will no longer be major transit corridors; • Routes 1, 5, 7, 14 and 16 will be shortened or split into two separate routes to make convenient connections at downtown O-Train stations and to improve reliability; and, • Bus service will continue to operate along the same streets as today.
  • 31. 31 Improved Reliability • Bus operation downtown is currently susceptible to variability caused by traffic signals, weather, auto traffic congestion, and other day-to-day occurrences; • The Rapid, Connexion, and Local routes that will bring customers to O-Train stations will have improved reliability compared with their current equivalents because the section of the route through downtown will be replaced by trains on the Confederation Line; and, • Most of the Local and Frequent routes that operate on downtown streets will also be more reliable than they are now.
  • 32. 32 Rideau Street • Bus volumes along Rideau Street will be reduced as part of changes to the 2018 network; • Customer activity in the area of the Rideau Centre will shift towards Rideau Street, where the Confederation Line station entrances are located; and, • Rideau Station will be the main O-Train connection station for bus routes from Elgin Street, Sandy Hill, Lowertown and Vanier areas.
  • 33. 33 Queen Street • Customer activity will shift towards Queen Street where O-Train Confederation Line station entrances will be located; • Planned improvements will accommodate the changes in bus volumes and customer activity along Queen Street; • Bus routes from Bank Street will connect to the O-Train at Parliament Station; and, • Bus routes from Bronson Avenue will connect to the O- Train at Lyon Station.
  • 35. 35 Overnight Service • The O-Train Confederation Line will shut down each night to allow for track and vehicle maintenance: – Monday to Thursday night, 1:00 a.m. to 5:00 a.m. the next morning; – Friday night, 2:00 a.m. to 6:00 a.m. Saturday morning; – Saturday night, 2:00 a.m. to 8:00 a.m. Sunday morning; – Sunday night, 11:00 p.m. to 5:00 a.m. Monday morning; and, • During these times the train service will be replaced by select Rapid bus routes extended into downtown from the east, west and south parts of the city.
  • 36. 36 A Look Ahead to 2023 • The O-Train Confederation Line impacts every transit customer in the City and is the foundation upon which future light rail extensions and lines will be built; • In 2023, all the benefits of the Confederation Line will be multiplied as the line is extended west to Bayshore, and Baseline and east to Orléans; and, • The principles of the 2018 bus network will similarly be applied in 2023 when the Confederation Line and Trillium Line are extended.
  • 37. 37 Transition Strategy • Adjustments to the bus route network to coordinate with O-Train Confederation Line service will be completed in phases; • Some routes have been in the process of being adjusted since 2011; • Some routes will be adjusted between now and 2018 in consultation with Councillors and following normal procedures; and, • Direct bus service to downtown will be phased out with the opening of the O-Train Confederation Line in 2018.
  • 38. 38 The “18 Minus 18” Program • A comprehensive communication, information, and education campaign will begin in early 2017; • Will build understanding, knowledge and excitement about O-Train Confederation Line operations; • Will help transition customers to the new service and will build on the comprehensive Customer Journey Mapping project; and, • A report will be brought to the Transit Commission later this year.
  • 39. 39 Informing Our Customers • OC Transpo will provide customers with the information they need so that their transition to the 2018 bus route network is seamless; and, • Customer outreach will be conducted through the “18 Minus 18” program and for all service changes so that customers are fully aware of when and how their trips will change.