The document summarizes a research paper that evaluated techniques for automatically classifying app reviews into categories like bug reports, feature requests, or praise. The researchers collected reviews from app stores and labeled them to create a dataset for evaluation. They then implemented classifiers using techniques like string matching, bag-of-words modeling, text preprocessing, sentiment analysis, and more. The researchers found that probabilistic classifiers generally outperformed basic classifiers, and combining techniques like text analysis and sentiment analysis achieved over 70% precision. However, no single best technique emerged, and a Naive Bayes classifier seemed most appropriate for review classification.