Ok Computer. Peter Gasston

Peter Gasston
C.T. at +rehabstudio
@stopsatgreen
broken-links.com

@stopsatgreen
Artificial Intelligence is
becoming very good,
very quickly.

How deep learning works
Input
Input
Output
Classiﬁcation

@stopsatgreen
Now A.I. is coming for your job.

Is your job at risk?
Abstractions
People
Pictures
Words
Numbers
Routine Variety
You’re alright
Get nervous
Bye Bye

@stopsatgreen
One in five of us 
could be out of work.

@stopsatgreen
–Travis Gertz
“The work we produce is repeatable and
predictable. It panders to a common
denominator.

We build buckets and templates to hold every
kind of content, then move on to the next
component of the system.

Digital design is a human assembly line.”

@stopsatgreen
– Wired
“[muScalpel] successfully transplanted a video
coding format from one media player to
another. It took the automated system 26 hours
to complete the transplant, while VLC's manual
addition of the code happened over a period of
20 days.”

@stopsatgreen
– MIT news
“Helium is a system that revamps and ﬁne-
tunes code without ever needing the original
source, in a matter of hours or even minutes.”

@stopsatgreen
AI can’t do our jobs, but it
can do bits of our jobs.

@stopsatgreen
The future of web apps 
is partly automated.

@stopsatgreen
– Travis Gertz
“While we’ve been streamlining our processes
and perfecting our machine-like assembly
techniques, others have been watching closely
and assembling their own machines.

We’ve designed ourselves right into an
environment ripe for automation.”

@stopsatgreen
– Cameron Moll
“Mastery of creation and composition is much
more important than mastery of tools.”

@stopsatgreen
– Andrew Ng
“We need to enable a lot of people to do non-
routine, non-repetitive tasks. 
Teaching innovation and creativity could be one
way to get there.”

@stopsatgreen
We should use A.I.
to our own benefit.

@stopsatgreen
We can use A.I. to provide
better services to our users.

@stopsatgreen
– Cennydd Bowles
“AI is becoming a cornerstone of user
experience. This is going to be interesting (read:
diﬃcult) for designers.”

@stopsatgreen
visual
motion
interaction
experience
service
emotion
designintelligence

@stopsatgreen
– Cennydd Bowles
“We’ll have to create frameworks / scaﬀolds /
templates for AIs to deliver output through.
These scaﬀolds may be sonic, tactile, and
linguistic as well as visual.”

@stopsatgreen
becoming very good,
very quickly.
becoming very available,
very quickly.

Watson tech stack
BLUEMIX
WATSON
NODE.JS
WWW

@stopsatgreen
The more you train
deep learning systems,
the better they get.

@stopsatgreen
At a certain point your users’
expectations will be raised.

@stopsatgreen
The ‘killer app’ of A.I. is natural
language understanding.

@stopsatgreen
A.I. excels at conversation.

@stopsatgreen
Machine: hi, this is <name> from helpdesk
connect, what can i help you with today?

Human: hi, i forgot my password. can you tell
me how i can recover it?

Machine: i’ll need to verify who it is at that

machine. can we do a hangout?

Human: yes

Machine: <a hangout ensues>

Human: cool, i am good now

@stopsatgreen
–Kyle Dent
“A conversation is a sequence of turns where
each utterance follows from what’s already
been said and is relevant to the overall
interaction.

Dialog systems must maintain a context over
several turns.”

@stopsatgreen
Virtual assistants are
everybody’s new jam.

@stopsatgreen
Conversation doesn’t need to
be vocal, but it helps.

@stopsatgreen
Making computers talk is easy.

@stopsatgreen
Making computers listen is
easy… now.

@stopsatgreen
Since 2012 Google’s voice
recognition error rate has
dropped from 26% to 8%.

@stopsatgreen
10% of Baidu search queries
are by voice.
That’s approx. 500m per day.

@stopsatgreen
Making computers understand
is hard. But possible.

@stopsatgreen
(A) Future of Web Apps: 
From GUI to CUI.

@stopsatgreen
Conversational UI is an idea
whose time has come.

@stopsatgreen
intelligence
visual
motion
interaction
experience
service
emotion
designconversation

@stopsatgreen
Old problems still apply to 
new interaction models.

@stopsatgreen
The ready availability of deep
learning happened so quickly
that we barely realised.

@stopsatgreen
A.I. is improving rapidly.
A.I. will take some jobs.
A.I. can’t create like people.
A.I. can improve your work.

Ok Computer. Peter Gasston

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