Old & new hands at academic development:
close to the student heartbeat
@solentlearning
@tansyjtweets
@121tuition
Tansy Jessop and Claire Saunders
#ISSOTL18, Bergen, Norway
2018
The interns…
One modern university.
Ten graduate interns.
Six months. Three leaders.
What did we learn? What USP did they bring?
The wider team…
• Running the PgCert
• HEA fellowships
• Chasing good metrics
• Student researchers
• Academic writing culture
• Curriculum transformation
• TESTA - assessment
• Pedagogic research
4 x academic developers
2 x post-docs
2 x L&T support officers
• Improve metrics
• Climb league tables
• Respond to student
demography
• 70% first generation
• Diverse, low economic status
Why the Internship?
An Institutional Perspective
Why the Internship?
A Graduate Perspective
I need a
professional
job
This will make
me more
employable
Research
skills are
transferable
Not sure I’m
ready to
move on…
Why the Internship?
An Academic Developer Perspective
The interns will
bring us closer
to the student
experience
I’m giving you an
extra pairs of
hands
It will be fun! And
we will help them
become academic
developers…
• Instrumental, procedural, contingent (Squires 1999)
• Students might know a lot of stuff, but do they have
agency or know what to do with it?
• That’s the test…!
Becoming professional…
“We know more than we can tell” (Polanyi 1966) - what are
the tacit parts of our job?
On the surface, we do professional development, work with
academics, teach new lecturers…
What’s the underbelly of what we do?
As busy academic developers, had we given much thought to
the less visible parts of our job….?
Do we know why we do what we do as
academic developers?
What’s missing?
The hidden work of academic developers
Go to www.menti.com and use the code 83 88 82
From your experience, choose three things which you
think are less visible aspects of the academic developer
role.
Reflective research
using critical incidents
Collected from 10 GIs at 4 x intervals
1. What has been most engaging?
2. When have you felt most distant?
3. What action has helped you?
4. What action has puzzled or confused you?
5. What has surprised you?
Critical incident questionnaire (Brookfield 1995)
Read the raw data divided by intervals.
Make jottings on the sheet: What are main issues?
verbs/nouns/adjectives; main issues, loose ends/dangling
questions.
Plenary pulling together
Your task
This is what the full analysis showed…
It can be hard to tell when
is the right time to stray
from the rules as it is
unclear what should be set
in stone.
THEME 1: LOW
TOLERANCE OF
AMBIGUITY
It’s the constant “Am I doing
this right?” thought you have…
the ambiguity of tasks has
often caused confusion and
uncertainty amongst the team.
I wrongly assumed that we
would be working with a lot
of structure….the freedom is
daunting at times.
I have learnt so much
about myself, my
weaknesses and my
capabilities, including
my growing
confidence.
Lately there have been
more projects that involve
interns and staff working
together which has aided
the transition from student
to professional
THEME 2: BECOMING
PROFESSIONAL
Our work will create positive
changes for the course due to
our insight as recent graduates
and fresh approach to the TESTA
framework.
It was good to see the
process (of interviewing a
lecturer) from the other side
of the table and be part of
this.
Theme 3: Struggles with team-working
It comes down to gritting your teeth
It is like having an extreme filter all the
time...it feels like we are treading on eggshells
Some people seem to take everything as an attack
Instead of being a relatively pleasant task, it became a drama
Some have made really good progress with resilience and professionalism,
but others seem to have stayed at the same level
Teamwork is vital for employment
Yet there were huge achievements
• TESTA assessment research on six courses
• Research on student attendance and engagement
• Helped promote and support students for Posters in
Parliament (n=2) and British Conference for
Undergraduate Research (BCUR) n=30
• Huge contribution to curriculum framework
• Publications: 1 x book review, 1 x article in Dialogue
1 x articles in peer reviewed journals (in progress)
Why it was worth doing
• Fresh insights into the student experience
• Insider-outsider dynamic
• Academics and students trusted their judgement
• Informed the development of curriculum framework
• Helped us to reflect on & understand academic development
better
• Most have graduate jobs now
But we have battle scars
• 10 last year, 1 this year.
• Extra workload in managing new professionals
• Emotional complexity of interns being ex-students
• Learning curve for us: start slow
• Brilliant opportunity but count the cost!
REFERENCES
Barnett, R. and Coate, K. 2004. Engaging the curriculum in higher education.
Maidenhead: Society for Research into Higher Education & Open University Press.
Baxter-Magolda, M. 2001. Making their own way: Narratives for transforming Higher
Education to promote self-development
Brookfield, S. 1995. Becoming a critically reflective teacher. New Jersey: John Wiley &
Sons.
Jessop, T., Saunders, C. and Pontin, C. The challenges of academic development as a first
graduate job: ‘Am I doing it right?’ International Journal of Academic Development
(Forthcoming)
Palmer, P. 1983. To know as we are known: Education as a Spiritual Journey. HarperOne.
Perry, W. 1998. Forms of Ethical Intellectual Development in the College Years: A
Scheme.
Polanyi, M. 1966. The Tacit Dimension. Chicago. University of Chicago Press.
Squires, S. 1999. Teaching as a Professional Discipline. London: Falmer.
Tymon, A. 2013. The student perspective on employability, Studies in Higher
Education, 38:6, 841-856.

More Related Content

PPTX
ADCET/NCSEHE webinar: Supporting students’ wellbeing during COVID-19
PDF
Conrad Heyns: Observing the self Eaquals_Riga2017
PDF
Rod Bolitho - Transitions in the Life of a Teacher
PPT
Cycles of Learning
PPTX
Covid and some learning designs tva
PPT
Peter Coolbear Meaningful Reflective Practice Ucol Teaching & Learning Co...
PPTX
OCC101 PebblePad workbook 2019
PPTX
Research ed curriculum as progression model 2021
ADCET/NCSEHE webinar: Supporting students’ wellbeing during COVID-19
Conrad Heyns: Observing the self Eaquals_Riga2017
Rod Bolitho - Transitions in the Life of a Teacher
Cycles of Learning
Covid and some learning designs tva
Peter Coolbear Meaningful Reflective Practice Ucol Teaching & Learning Co...
OCC101 PebblePad workbook 2019
Research ed curriculum as progression model 2021

What's hot (18)

PDF
Kirsten Holt - We are. We can. We teach.
PPTX
Project based learning
PPTX
Preparing Administrators for Leadership in the Rural Context
PPT
August 22
PPTX
Making Time for PLCs in a Time Deprived Day
PPTX
Sep 17
PPT
PPTX
C&i ppt project
PPTX
What makes an effective school?
PPTX
HEA Inspire March 2016 Julia Reeve DMU/East Midlands Writing PAD Centre
PPT
Edutopia pbl presentation
PPTX
3 Ways to Ramp Up Your Science Instruction! [WORKSHOP]
DOCX
Project work
PDF
Notes from Women Academics in Entrepreneurship PDW 8-6-16
PDF
Play brings openness openness or using a creative approach to evaluate an und...
PDF
Designing a Creativity Friendly Learning Environment
PPTX
21st century skills and project based learning
Kirsten Holt - We are. We can. We teach.
Project based learning
Preparing Administrators for Leadership in the Rural Context
August 22
Making Time for PLCs in a Time Deprived Day
Sep 17
C&i ppt project
What makes an effective school?
HEA Inspire March 2016 Julia Reeve DMU/East Midlands Writing PAD Centre
Edutopia pbl presentation
3 Ways to Ramp Up Your Science Instruction! [WORKSHOP]
Project work
Notes from Women Academics in Entrepreneurship PDW 8-6-16
Play brings openness openness or using a creative approach to evaluate an und...
Designing a Creativity Friendly Learning Environment
21st century skills and project based learning
Ad

Similar to Old and new hands at academic development (20)

PPTX
Graduate interns
PPTX
TESTA, HEDG Spring Meeting London (March 2013)
PPTX
The why and what of testa
PPTX
TESTA, Presentation to the SDG Course Leaders, University of West of Scotlan...
PPTX
CAN Conference TESTA Programme Assessment
PDF
PGCAP cohort 2: week 6 - assessing and feeding back
PPTX
Rough ready and rapid guide to TESTA
PDF
‘Sweet’ strategies for higher education developers working in the third space
PPT
TESTA, Kingston University Keynote
PPT
Rolling out testa
PPTX
Here project ntu staff 2012
PPTX
Pigs might fly: changing the assessment narrative through TESTA
PPTX
What Works Academic Themes
PPTX
Changing conceptions and practice
PPT
Transformation: Ensuring Student Success In An Internship
PPTX
TESTA Masterclass
PPTX
I wish I’d known then what I know now’ the use of participatory action resear...
PPTX
Curriculum design, employability and digital identity
PPTX
TESTA, Durham University (December 2013)
PPT
TESTA - UNSW, Sydney Australia (September 2011)
Graduate interns
TESTA, HEDG Spring Meeting London (March 2013)
The why and what of testa
TESTA, Presentation to the SDG Course Leaders, University of West of Scotlan...
CAN Conference TESTA Programme Assessment
PGCAP cohort 2: week 6 - assessing and feeding back
Rough ready and rapid guide to TESTA
‘Sweet’ strategies for higher education developers working in the third space
TESTA, Kingston University Keynote
Rolling out testa
Here project ntu staff 2012
Pigs might fly: changing the assessment narrative through TESTA
What Works Academic Themes
Changing conceptions and practice
Transformation: Ensuring Student Success In An Internship
TESTA Masterclass
I wish I’d known then what I know now’ the use of participatory action resear...
Curriculum design, employability and digital identity
TESTA, Durham University (December 2013)
TESTA - UNSW, Sydney Australia (September 2011)
Ad

More from Tansy Jessop (20)

PPTX
Rewriting the script about pedagogic research in HE
PPTX
Engaging in meaningful change in assessment
PPTX
Changing the assessment narrative
PPTX
A curriculum for personal knowing
PPTX
Netherlands
PPTX
A broken assessment paradigm?
PPTX
TESTA: changing conceptions and practice
PPTX
TESTA Interactive Masterclass
PPTX
Making sense of curriculum in Higher Education
PPTX
Activating student agency through feedback
PPTX
The untapped potential of pedagogic research
PPTX
A very brief history: Universities, Solent and the question of purpose
PPTX
Increasing engagement to transform student learning
PPTX
Curriculum Transformation: a rough guide to Solent's approach
PPTX
At home everywhere and nowhere: the place of pedagogic research in HE
PPTX
Curriculum as counter narrative
PPTX
Writers' banquet
PPTX
The unexamined curriculum is not worth teaching
PPT
Rolling out testa
PPTX
Getting to grips with TESTA methods
Rewriting the script about pedagogic research in HE
Engaging in meaningful change in assessment
Changing the assessment narrative
A curriculum for personal knowing
Netherlands
A broken assessment paradigm?
TESTA: changing conceptions and practice
TESTA Interactive Masterclass
Making sense of curriculum in Higher Education
Activating student agency through feedback
The untapped potential of pedagogic research
A very brief history: Universities, Solent and the question of purpose
Increasing engagement to transform student learning
Curriculum Transformation: a rough guide to Solent's approach
At home everywhere and nowhere: the place of pedagogic research in HE
Curriculum as counter narrative
Writers' banquet
The unexamined curriculum is not worth teaching
Rolling out testa
Getting to grips with TESTA methods

Recently uploaded (20)

PDF
Journal of Dental Science - UDMY (2021).pdf
PDF
FORM 1 BIOLOGY MIND MAPS and their schemes
PDF
HVAC Specification 2024 according to central public works department
PPTX
Computer Architecture Input Output Memory.pptx
PPTX
A powerpoint presentation on the Revised K-10 Science Shaping Paper
DOCX
Cambridge-Practice-Tests-for-IELTS-12.docx
PDF
CRP102_SAGALASSOS_Final_Projects_2025.pdf
PDF
International_Financial_Reporting_Standa.pdf
PPTX
DRUGS USED FOR HORMONAL DISORDER, SUPPLIMENTATION, CONTRACEPTION, & MEDICAL T...
PDF
Complications of Minimal Access-Surgery.pdf
PDF
BP 505 T. PHARMACEUTICAL JURISPRUDENCE (UNIT 1).pdf
PPTX
B.Sc. DS Unit 2 Software Engineering.pptx
PDF
English Textual Question & Ans (12th Class).pdf
PDF
IP : I ; Unit I : Preformulation Studies
PDF
AI-driven educational solutions for real-life interventions in the Philippine...
PPTX
What’s under the hood: Parsing standardized learning content for AI
PPTX
Unit 4 Computer Architecture Multicore Processor.pptx
PPTX
ELIAS-SEZIURE AND EPilepsy semmioan session.pptx
PDF
Journal of Dental Science - UDMY (2020).pdf
PDF
1.3 FINAL REVISED K-10 PE and Health CG 2023 Grades 4-10 (1).pdf
Journal of Dental Science - UDMY (2021).pdf
FORM 1 BIOLOGY MIND MAPS and their schemes
HVAC Specification 2024 according to central public works department
Computer Architecture Input Output Memory.pptx
A powerpoint presentation on the Revised K-10 Science Shaping Paper
Cambridge-Practice-Tests-for-IELTS-12.docx
CRP102_SAGALASSOS_Final_Projects_2025.pdf
International_Financial_Reporting_Standa.pdf
DRUGS USED FOR HORMONAL DISORDER, SUPPLIMENTATION, CONTRACEPTION, & MEDICAL T...
Complications of Minimal Access-Surgery.pdf
BP 505 T. PHARMACEUTICAL JURISPRUDENCE (UNIT 1).pdf
B.Sc. DS Unit 2 Software Engineering.pptx
English Textual Question & Ans (12th Class).pdf
IP : I ; Unit I : Preformulation Studies
AI-driven educational solutions for real-life interventions in the Philippine...
What’s under the hood: Parsing standardized learning content for AI
Unit 4 Computer Architecture Multicore Processor.pptx
ELIAS-SEZIURE AND EPilepsy semmioan session.pptx
Journal of Dental Science - UDMY (2020).pdf
1.3 FINAL REVISED K-10 PE and Health CG 2023 Grades 4-10 (1).pdf

Old and new hands at academic development

  • 1. Old & new hands at academic development: close to the student heartbeat @solentlearning @tansyjtweets @121tuition Tansy Jessop and Claire Saunders #ISSOTL18, Bergen, Norway 2018
  • 2. The interns… One modern university. Ten graduate interns. Six months. Three leaders. What did we learn? What USP did they bring?
  • 3. The wider team… • Running the PgCert • HEA fellowships • Chasing good metrics • Student researchers • Academic writing culture • Curriculum transformation • TESTA - assessment • Pedagogic research 4 x academic developers 2 x post-docs 2 x L&T support officers
  • 4. • Improve metrics • Climb league tables • Respond to student demography • 70% first generation • Diverse, low economic status Why the Internship? An Institutional Perspective
  • 5. Why the Internship? A Graduate Perspective I need a professional job This will make me more employable Research skills are transferable Not sure I’m ready to move on…
  • 6. Why the Internship? An Academic Developer Perspective The interns will bring us closer to the student experience I’m giving you an extra pairs of hands It will be fun! And we will help them become academic developers…
  • 7. • Instrumental, procedural, contingent (Squires 1999) • Students might know a lot of stuff, but do they have agency or know what to do with it? • That’s the test…! Becoming professional…
  • 8. “We know more than we can tell” (Polanyi 1966) - what are the tacit parts of our job? On the surface, we do professional development, work with academics, teach new lecturers… What’s the underbelly of what we do? As busy academic developers, had we given much thought to the less visible parts of our job….? Do we know why we do what we do as academic developers?
  • 9. What’s missing? The hidden work of academic developers Go to www.menti.com and use the code 83 88 82 From your experience, choose three things which you think are less visible aspects of the academic developer role.
  • 10. Reflective research using critical incidents Collected from 10 GIs at 4 x intervals 1. What has been most engaging? 2. When have you felt most distant? 3. What action has helped you? 4. What action has puzzled or confused you? 5. What has surprised you? Critical incident questionnaire (Brookfield 1995)
  • 11. Read the raw data divided by intervals. Make jottings on the sheet: What are main issues? verbs/nouns/adjectives; main issues, loose ends/dangling questions. Plenary pulling together Your task
  • 12. This is what the full analysis showed…
  • 13. It can be hard to tell when is the right time to stray from the rules as it is unclear what should be set in stone. THEME 1: LOW TOLERANCE OF AMBIGUITY It’s the constant “Am I doing this right?” thought you have… the ambiguity of tasks has often caused confusion and uncertainty amongst the team. I wrongly assumed that we would be working with a lot of structure….the freedom is daunting at times.
  • 14. I have learnt so much about myself, my weaknesses and my capabilities, including my growing confidence. Lately there have been more projects that involve interns and staff working together which has aided the transition from student to professional THEME 2: BECOMING PROFESSIONAL Our work will create positive changes for the course due to our insight as recent graduates and fresh approach to the TESTA framework. It was good to see the process (of interviewing a lecturer) from the other side of the table and be part of this.
  • 15. Theme 3: Struggles with team-working It comes down to gritting your teeth It is like having an extreme filter all the time...it feels like we are treading on eggshells Some people seem to take everything as an attack Instead of being a relatively pleasant task, it became a drama Some have made really good progress with resilience and professionalism, but others seem to have stayed at the same level
  • 16. Teamwork is vital for employment
  • 17. Yet there were huge achievements • TESTA assessment research on six courses • Research on student attendance and engagement • Helped promote and support students for Posters in Parliament (n=2) and British Conference for Undergraduate Research (BCUR) n=30 • Huge contribution to curriculum framework • Publications: 1 x book review, 1 x article in Dialogue 1 x articles in peer reviewed journals (in progress)
  • 18. Why it was worth doing • Fresh insights into the student experience • Insider-outsider dynamic • Academics and students trusted their judgement • Informed the development of curriculum framework • Helped us to reflect on & understand academic development better • Most have graduate jobs now
  • 19. But we have battle scars • 10 last year, 1 this year. • Extra workload in managing new professionals • Emotional complexity of interns being ex-students • Learning curve for us: start slow • Brilliant opportunity but count the cost!
  • 20. REFERENCES Barnett, R. and Coate, K. 2004. Engaging the curriculum in higher education. Maidenhead: Society for Research into Higher Education & Open University Press. Baxter-Magolda, M. 2001. Making their own way: Narratives for transforming Higher Education to promote self-development Brookfield, S. 1995. Becoming a critically reflective teacher. New Jersey: John Wiley & Sons. Jessop, T., Saunders, C. and Pontin, C. The challenges of academic development as a first graduate job: ‘Am I doing it right?’ International Journal of Academic Development (Forthcoming) Palmer, P. 1983. To know as we are known: Education as a Spiritual Journey. HarperOne. Perry, W. 1998. Forms of Ethical Intellectual Development in the College Years: A Scheme. Polanyi, M. 1966. The Tacit Dimension. Chicago. University of Chicago Press. Squires, S. 1999. Teaching as a Professional Discipline. London: Falmer. Tymon, A. 2013. The student perspective on employability, Studies in Higher Education, 38:6, 841-856.

Editor's Notes

  • #2: Tansy
  • #18: Set the scene – The back story of our graduate interns (from article)