The Art and Science of Onboarding
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Ted Tencza is a CTO who has designed onboarding programs for Atlassian, Bigcommerce, and finder.com.au. He poses 10 questions about best practices for developer onboarding programs, such as whether developers have access to necessary systems and accounts before starting, whether the program explains company values and mission, and whether the program regularly improves with input from new hires. The questions address ensuring developers are set up for success from day one and that the onboarding process reinforces company culture.
The Art and Science of Onboarding
- 1. THE ART AND SCIENCE OF ONBOARDING Ted Tencza CTO - finder.com.au @darthted
- 2. BACKGROUND Designed Atlassian's onboarding program “Bootcamp” Designed Bigcommerce's onboarding program Designed finder.com.au’s onboarding program
- 4. 1 DO DEVELOPERS HAVE ACCESS TO ALL NECESSARY SYSTEMS AND ACCOUNTS CREATED BEFORE THEY START?
- 5. 2 DOES YOUR COMPANY HAVE A SPECIFIC LIST OF GOALS TO ACCOMPLISH FOR THE ONBOARDING? https://www.flickr.com/photos/anitacanita/2106907984
- 6. 3 DO THE GOALS EXPLAIN AND RE-ENFORCE COMPANY VALUES AND MISSION? https://www.flickr.com/photos/inkybob/122476158
- 7. ARE THE PEOPLE INVOLVED ACTIVE MEMBERS OF THE TEAM TRAINED ON HOW TO DELIVER INFORMATION? Not HR. https://www.flickr.com/photos/menlopics/3928252097 4
- 8. 5 DO DEVELOPERS HAVE A FULLY FUNCTIONING DEV ENVIRONMENT BEFORE LUNCH?
- 9. 6 DO DEVELOPERS WRITE AND COMMIT NON-TRIVIAL CODE FOR PRODUCTION SYSTEMS ON THE FIRST DAY? https://www.flickr.com/photos/adactio/8371213156
- 10. 7 ARE DEVELOPERS INSTRUCTED IN HIDDEN/INSTITUTIONAL KNOWLEDGE EARLY ON? https://www.flickr.com/photos/aigle_dore/6365101775
- 11. 8 DO DEVELOPERS HAVE A DESIGNATED PERSON THEY CAN GO TO FOR HELP?
- 12. 9 IS THE PROGRAM MOSTLY UNIFORM BETWEEN LOCATIONS, BETWEEN TEAMS, AND FOR VARYING SENIORITY LEVELS?
- 13. 10 IS THE ONBOARDING PROGRAM REGULARLY IMPROVED WITH INPUT FROM NEW HIRES AND PARTICIPANTS?
- 14. THANK YOU Ted Tencza http://www.meetup.com/Syd-Technology- Leaders/ @darthted