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Yannis Charalabidis
Assistant Professor, University of the Aegean
Head of Research, Greek Interoperability Centre




University of Washington, Seattle, 3rd December 2012
Your speaker for the day
Studied computer engineering, at the National
Technical University of Athens. PhD in complex
information systems, NTUA
7 years a researcher in RTD projects for businesses
and governments
7 years in the software industry (Greece, Netherlands,
Germany Poland). Managing director of Baan-
Singular ERP company
Already 5 years in University of the Aegean and the
Greek Interoperability centre, teaching and
researching on eGovernance. The next 7 years ?
My aim for the day: to give you food for thought.
Hold on …
Activities
   Research in Greece and European Union (FP7/ICT,
    CIP/PSP, e-Infrastructures, REGPOT, LIFE,
    INTERREG, Greek CSF/RTD programmes)
   Industry-Academia programmes and projects
    (Student practice, industry-oriented theses, PhD
    research, targeted research)
   High-level, innovation-oriented consulting for
    Governments, and Businesses worldwide (typically in
    partnership with industry and other institutions)
   Scientific global-scale events organisation (WeGov
    Awards, The Samos Summit, Aegean Start-Ups)
   Dissemination and Training activities
Areas of Expertise
1.   Unified Process and Data Modelling methodologies with emphasis in
     collaborative process modelling, advanced CCTS-based XML
     modelling, business process management, simulation methods and
     tools

2.   Interoperability Standardisation and Application
     Frameworks, including National Standardisation Frameworks for
     businesses and governments, interoperability testing and
     demonstration platforms

3.   Service-Oriented Information Systems for Businesses and
     Governments in Local, National and European level, including
     Electronic Services Portals, eGIS, eSCM, Service Registries and
     middleware components

4.   Web 2.0 technologies for participative services, including
     mashups, social networking applications, enterprise 2.0 applications

5.   Electronic Governance models and systems with the use of
     ontological representation and federated repositories for policy
     modelling, argumentation support, knowledge visualisation, legislation
     management
GIC International Network
ALBANY Univ, US
        USC, US
        NIST, US

                                                        SINTEF




                                NCC
                                          TELIN

                                                  FhG-FOKUS
                                 VUB
                                 I-VLAB
                                                  SAP
                                      EPFL
                                                        BoC

UNINOVA


                   UPV
                                                   CNR



                                                                   GIC   Syria
                                                                         Israel
  Collaborating Centres of Excellence in eGovernment & eBusiness         Palestine
    Countries with user organisations
An exercise
   There is a photo of the class in twitter

   Can you retrieve it ?(search for
    #UWopendata or @yannisc)

   Then, you can post online
    questions in twitter using
    #UWopendata
ON OPEN DATA

Open data is the idea that certain data should be
freely available to everyone to use and republish as
they wish, without restrictions from copyright,patents or
other mechanisms of control. The goals of the open
data movement are similar to those of other "Open"
movements such as open source,open content,
and open access … (wikipedia)
Why is Open Data important ?
   Organises public knowledge
   Leads to better, new services
   Fights against corruption
   Supports transparency
   Can motivate citizens
   Can contribute to better democracy
   Gives data to other sciences
   Gives ideas for start-ups
Can you give us some good examples
?
   Organises public knowledge : data.gov (UK)
   Leads to better, new services : data.gov (US)
   Supports transparency: diavgeia.gr (GR)
   Can motivate citizens: toronto.ca (CA)
   Fights against corruption : ipaidabribe.com (IN)
   Can contribute to better democracy: opengov
    (GR)
   Gives ideas for start-ups: Open Data Institute
    (UK)
   Provides data to science for solving complex
    problems of the society: ENGAGE (EU)
The ENGAGE EU project on Open Data
   A European e-Infrastructure, for advancing open
    data provision across countries and scientific
    communities, to solve complex societal problems
   To provide state of the art methods and tools for
    data gathering, curation, publication, maintenance
   A public-private partnership of research (Greek
    Interoperability Centre University Aegean, TU Delft,
    Fraunhofer FOKUS) industry (Microsoft, IBM,
    Intrasoft intl) and administrations from 5 EU
    countries
                    www.engage-project.eu
The ENGAGE “Two-way” Open Data Usage Scenarios

    Delivering Public Sector Data to Researchers and Citizens




    Delivering Open Data Needs and guidelines to Public Sector
                          Organisations
An Open Data Platform generic
  architecture

                                               Application Interface     (for      Various Apps
Provision            User Interface                      systems)                  (PC & mobile)




                     Data Curation
Processing    (annotation, linking, formats)
                                                    Data Visualisation              Data Linking




                    Data Acquisition                 Data Acquisition
Acquisition               UI                               API
                                                                                Directories of sources
Open Data                                       Social
                                                                               Natural
                                                                            Sciences and
                                                                                                Governance
Platform architecture                          sciences
                                                                ICT
                                                                            Engineering
                                                                                        Law
                                                                                                           Policy
                                                                                                          Modelling
                                                                                                                            Citizens




                          User groups                                                 Single point of
                                                                                          Access

Providing PSI to                                     Research and Industry
                        Tailored data                                                         Governance and            Citizens and
research communities    services                                                               policy making             education


and citizens in a
personalised manner                             Search and
                                              Navigation tools
                                                                      Knowledge /
                                                                      Data Mining
                                                                                        Collaboration /
                                                                                         Communities
                                                                                                                 Directory services
                                                                                                                and direct linking to
                        Data Service
                        Provision                                                                                  data archives
                                                Visualisation             Data          Personalisation
                        Infrastructure           - Analytics            analytics




Curating, Annotating,
Harmonising ,                                 Data Quality              Knowledge Mapping                      Automatic curation
                                                                                                                   algorithms
                        Data Curation
Visualising             Infrastructure        Data Linking            Semantic Annotation          Anonymisation        Harmonisation




                        Public Sector Information Sources



Gathering data from
governmental                                                           Public Organisations, Repositories, Databases
The Global reach of ENGAGE
Challenges for Open Data Platforms
     Metadata schemas “2.0”: automated filling & self
      classification, multiple levels of abstraction for
      different user groups
     Develop auto-calculating new, metrics for open
      datasets: semantic closeness / distance, linking
      possibility, data quality will allow for
      automatically linking open data (A-LOD)
     Full API and SaaS operation: automated input
      and publication of open data “from the source”
     Novel ways of visualisation for open / linked
      data
     Build ecosystems around open data, for sharing
      and usage that can make our lives better, for
ON METADATA as it is used for two
The term metadata is ambiguous,
 fundamentally different concepts (types). Although the
 expression "data about data" is often used, it does not apply
 to both in the same way. Structural metadata, the design
 and specification of data structures, cannot be about data,
 because at design time the application contains no data. In
 this case the correct description would be "data about the
 containers of data". Descriptive metadata, on the other
 hand, is about individual instances of application data, the
 data content.
 Metadata provides the means for discovery of relevant
  datasets
 Metadata provides the context for understanding the
  dataset
 Metadata provides the restrictions on use of the dataset:
  rights, possibly costs
 Metadata provides the access to the dataset
 Metadata can assist in the further processing of the
  dataset(s) by providing information on data syntax (type,
  structure) and semantics (meaning)
 Metadata can record provenance (what has been done to
  the dataset)
 Metadata can record information for digital preservation to
  assure the future existence of the dataset
 Metadata can record user reaction to datasets: quality,
Conventional metadata for PSI (data.gov.xx)
 is:
 • Flat (lacking structure)
 • Inadequate for describing the context of the
   dataset
 • Inadequate for software processing of the
   dataset
 • Inadequate for scientific use of open data
 • Inadequate for automating linking
 • Inadequate for automating visualisation

 • But ... suitable for initial discovery
•   In ENGAGE we shall provide:
    • Much more detailed metadata
    • With formal syntax (structure) and declared semantics
      (meaning)
    • From the world of research information
    • Congruent with the EC e-infrastructure and associated
      projects
•   Within an architecture allowing the end-user to
    • Use conventional PSI browsing and query
     • Semantic web / linked open data /Simple metadata
     • Access to datasets and limited processing / visualisation
    • Or use information system query, reporting, analysis,
      visualisation, simulation
     • Rich metadata / Full range of relational processing
We will try in the next slides to show you what
 is the level of expectation from metadata
  handling from a 2nd generation open data
                     system
Imagine you are in front of the ENGAGE
  system, and you have your URI from a
     dataset, somewhere in the cloud,
    (copied as string in the clipboard)

             And begin …
Prescreening: User only gives URI
of the dataset

        Enter (paste) the URI of your dataset


    _
(then for 30 seconds you see this
screen, changing)

     Progress of ENGAGE Resource Prescreening:
               ( 45% ) of jobs completed


                      Managed to :
                      Identify xls file
              Autofill, provisionally: Title
             Autofill, provisionally: Creator
             Create unique ENGAGE URI
                 Calculate keywords
            Autofill, provisionally: keywords
                             …
                             …
(When finishing import, the report)
                                 Report
 ENGAGE managed to automatically, provisionally fill in ( 21 ) of 43
            metadata attributes for your dataset.

                   Your current validity is at ( 45% )


For your dataset to be inserted in the database, you need to continue
                   filling in ( 5 ) mandatory attributes.
       Your dataset will then be inserted with validity ( 55% )


   If all ( 17 ) non-mandatory attributes are filled in, validity will be
               maximum, at 70% / limit of the insertion phase.


      Please select next action:        Continue             Park
After import …
  … and then, we enter the metadata
 insertion page with pre-filled data, etc.
 When we finish, we get a similar final
                 report.

   When all metadata fields are filled-
  in, we can ask all types of queries for
   open data, at an international scale
   Open data, collaborative governance and ICT will be
    key pillars of the new, value-based administration in
    this century
   Open data and applications can play an important role
    for entrepreneurship and development
   European Union member states, having already
    adopted a collaborative governance example, can now
    partner and work together with Gov 2.0 initiatives
    internationally
   In the Greek Interoperability Centre and the University
    of AEGEAN we can leverage on European
    experiences and best practices, delivering them
    worldwide
ON COLLABORATIVE
GOVERNANCE
Collaborative governance is a process and a form
of governance in which participants (parties, agencies,
stakeholders) representing different interests are
collectively empowered to make a policy decision or
make recommendations to a final decision-maker who
will not substantially change consensus
recommendations from the group
The Problem: Gap between
               Society and Governance
   Society: increasingly            Governance: often
    interconnected,                   silos-based, linear,
    flexible, fast-evolving,          obscure, hierarchical,
    unpredictable                     over-simplified
                                  Policies, Disciplines
                                      and Actors are
                                      isolated
                               Policies    Health  R&D     Social

                               Disciplines   Economics    Mathematics   ICT



                               Actors        Government   Citizens      Industry
"The problems that we have
  created cannot be solved
   at the level of thinking
     that created them"

      Albert Einstein



           So ?
More people involved (collaborative governance)




                           2020




               2010
                                          More accurate and
                                          analytical, modelin
                                          g and simulation
                                          tools
More data available (open data)
Open data and Collaborative Governance (the UW lecture)
“Hard”        Web Technologies              Systems & Services
                    Web 2.0                    Technologies
             Argument Visualization       Public Sector Service Systems
                 Mixed Reality                   Workflow Systems
              Pattern Recognition        Enterprise Resource Management
                Serious Games                     Cloud computing



              Electronic Participation     PS Knowledge Management
               Translation Systems        Legal Structures Management
                 Social Networks              Business Intelligence
                                             Data & Opinion Mining


                                                   Simulation
               Behavioral Modelling         Forecasting - Backcasting
                Societal Modelling                Optimization
                Social Simulation              Systems Dynamics
                                                Adaptive Models
               Social Informatics             Management Tools
“Soft”


         Society                                                 Administration
Available for application

Visibility                                                                                                                         Should be around, soon

                                                Service Co-creation / Web Services for all basic services
                      Visual Analytics                                                                                             Will take many years
                                                  Serious Games for Governance
                       Linked Data                    Gov Cloud (SaaS)
  Dynamic, External Workflow Mgt
                                                      Open data
                 Legal Informatics
                                                      (Seamless) Identity management & trust mechanisms
          Online Opinion Mining                                                                                            Internal, Static Workflow Mgt
     Government Service Utility                        Social Media in Policy Making
        (Automated) Argument                                                                                                     Service Delivery Platforms
                                                         Organisational Interoperability
                 Visualisation                                                             Gov Cloud (IaaS)
                                                         Participatory Sensing / IoT                      eParticipation
        Agent-based Societal
                 Simulation                               Gov Cloud (PaaS)
            Model-Based                                                                                                           eVoting
          Decision Making                                       Instant, proactive Service
                                                                 Delivery for all services
  Semantic Interoperability                                                                               Municipality      Mobile Government
                              Governance Model                                                              ERP
                              Composability & Reuse                                                                  Web Services /SOA in
                                                                                                                     core registries
                           Science Base
                                                                                                 Federated eID
                          for ICT-enabled Governance
                                                           Open Source      Technical Interoperability
                                                           Software for
                                                           Service Mgt
                   ICT-enabled historiography


                 Inflated Expectations                                    Disillusionment                                    Productivity


                                                          Readiness, over time
   PADGETS: Policy Making through Social
    Media Interoperability www.padgets.eu

   ENGAGE: Open, Linked Governmental Data
    for scientists and citizens www.engage-
    project.eu

   NOMAD: Non-moderated opinion mining (the
    opinion web) www.nomad-project.eu

   CROSSOVER: New horizons in ICT-enabled
    governance www.crossover-project.eu
   We need a totally different set of tools for
    evidence-based decision making by
    governments
   Societal Simulation, Data and Opinion Mining,
    Service Co-creation will be the next “big things”
    for governments that wish to make a difference
   We need to go beyond pure ICT approaches and
    embark in a multi-disciplinary journey. That’s
    why we need a science base for ICT-enabled
    Governance
   But most importantly …
eGovernance Research is about our
        children’s future:
It is not enough to “do the things right”
 … we have to “do the right things”

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Open data and Collaborative Governance (the UW lecture)

  • 1. Yannis Charalabidis Assistant Professor, University of the Aegean Head of Research, Greek Interoperability Centre University of Washington, Seattle, 3rd December 2012
  • 2. Your speaker for the day Studied computer engineering, at the National Technical University of Athens. PhD in complex information systems, NTUA 7 years a researcher in RTD projects for businesses and governments 7 years in the software industry (Greece, Netherlands, Germany Poland). Managing director of Baan- Singular ERP company Already 5 years in University of the Aegean and the Greek Interoperability centre, teaching and researching on eGovernance. The next 7 years ? My aim for the day: to give you food for thought. Hold on …
  • 3. Activities  Research in Greece and European Union (FP7/ICT, CIP/PSP, e-Infrastructures, REGPOT, LIFE, INTERREG, Greek CSF/RTD programmes)  Industry-Academia programmes and projects (Student practice, industry-oriented theses, PhD research, targeted research)  High-level, innovation-oriented consulting for Governments, and Businesses worldwide (typically in partnership with industry and other institutions)  Scientific global-scale events organisation (WeGov Awards, The Samos Summit, Aegean Start-Ups)  Dissemination and Training activities
  • 4. Areas of Expertise 1. Unified Process and Data Modelling methodologies with emphasis in collaborative process modelling, advanced CCTS-based XML modelling, business process management, simulation methods and tools 2. Interoperability Standardisation and Application Frameworks, including National Standardisation Frameworks for businesses and governments, interoperability testing and demonstration platforms 3. Service-Oriented Information Systems for Businesses and Governments in Local, National and European level, including Electronic Services Portals, eGIS, eSCM, Service Registries and middleware components 4. Web 2.0 technologies for participative services, including mashups, social networking applications, enterprise 2.0 applications 5. Electronic Governance models and systems with the use of ontological representation and federated repositories for policy modelling, argumentation support, knowledge visualisation, legislation management
  • 5. GIC International Network ALBANY Univ, US USC, US NIST, US SINTEF NCC TELIN FhG-FOKUS VUB I-VLAB SAP EPFL BoC UNINOVA UPV CNR GIC Syria Israel Collaborating Centres of Excellence in eGovernment & eBusiness Palestine Countries with user organisations
  • 6. An exercise  There is a photo of the class in twitter  Can you retrieve it ?(search for #UWopendata or @yannisc)  Then, you can post online questions in twitter using #UWopendata
  • 7. ON OPEN DATA Open data is the idea that certain data should be freely available to everyone to use and republish as they wish, without restrictions from copyright,patents or other mechanisms of control. The goals of the open data movement are similar to those of other "Open" movements such as open source,open content, and open access … (wikipedia)
  • 8. Why is Open Data important ?  Organises public knowledge  Leads to better, new services  Fights against corruption  Supports transparency  Can motivate citizens  Can contribute to better democracy  Gives data to other sciences  Gives ideas for start-ups
  • 9. Can you give us some good examples ?  Organises public knowledge : data.gov (UK)  Leads to better, new services : data.gov (US)  Supports transparency: diavgeia.gr (GR)  Can motivate citizens: toronto.ca (CA)  Fights against corruption : ipaidabribe.com (IN)  Can contribute to better democracy: opengov (GR)  Gives ideas for start-ups: Open Data Institute (UK)  Provides data to science for solving complex problems of the society: ENGAGE (EU)
  • 10. The ENGAGE EU project on Open Data  A European e-Infrastructure, for advancing open data provision across countries and scientific communities, to solve complex societal problems  To provide state of the art methods and tools for data gathering, curation, publication, maintenance  A public-private partnership of research (Greek Interoperability Centre University Aegean, TU Delft, Fraunhofer FOKUS) industry (Microsoft, IBM, Intrasoft intl) and administrations from 5 EU countries www.engage-project.eu
  • 11. The ENGAGE “Two-way” Open Data Usage Scenarios Delivering Public Sector Data to Researchers and Citizens Delivering Open Data Needs and guidelines to Public Sector Organisations
  • 12. An Open Data Platform generic architecture Application Interface (for Various Apps Provision User Interface systems) (PC & mobile) Data Curation Processing (annotation, linking, formats) Data Visualisation Data Linking Data Acquisition Data Acquisition Acquisition UI API Directories of sources
  • 13. Open Data Social Natural Sciences and Governance Platform architecture sciences ICT Engineering Law Policy Modelling Citizens User groups Single point of Access Providing PSI to Research and Industry Tailored data Governance and Citizens and research communities services policy making education and citizens in a personalised manner Search and Navigation tools Knowledge / Data Mining Collaboration / Communities Directory services and direct linking to Data Service Provision data archives Visualisation Data Personalisation Infrastructure - Analytics analytics Curating, Annotating, Harmonising , Data Quality Knowledge Mapping Automatic curation algorithms Data Curation Visualising Infrastructure Data Linking Semantic Annotation Anonymisation Harmonisation Public Sector Information Sources Gathering data from governmental Public Organisations, Repositories, Databases
  • 14. The Global reach of ENGAGE
  • 15. Challenges for Open Data Platforms  Metadata schemas “2.0”: automated filling & self classification, multiple levels of abstraction for different user groups  Develop auto-calculating new, metrics for open datasets: semantic closeness / distance, linking possibility, data quality will allow for automatically linking open data (A-LOD)  Full API and SaaS operation: automated input and publication of open data “from the source”  Novel ways of visualisation for open / linked data  Build ecosystems around open data, for sharing and usage that can make our lives better, for
  • 16. ON METADATA as it is used for two The term metadata is ambiguous, fundamentally different concepts (types). Although the expression "data about data" is often used, it does not apply to both in the same way. Structural metadata, the design and specification of data structures, cannot be about data, because at design time the application contains no data. In this case the correct description would be "data about the containers of data". Descriptive metadata, on the other hand, is about individual instances of application data, the data content.
  • 17.  Metadata provides the means for discovery of relevant datasets  Metadata provides the context for understanding the dataset  Metadata provides the restrictions on use of the dataset: rights, possibly costs  Metadata provides the access to the dataset  Metadata can assist in the further processing of the dataset(s) by providing information on data syntax (type, structure) and semantics (meaning)  Metadata can record provenance (what has been done to the dataset)  Metadata can record information for digital preservation to assure the future existence of the dataset  Metadata can record user reaction to datasets: quality,
  • 18. Conventional metadata for PSI (data.gov.xx) is: • Flat (lacking structure) • Inadequate for describing the context of the dataset • Inadequate for software processing of the dataset • Inadequate for scientific use of open data • Inadequate for automating linking • Inadequate for automating visualisation • But ... suitable for initial discovery
  • 19. In ENGAGE we shall provide: • Much more detailed metadata • With formal syntax (structure) and declared semantics (meaning) • From the world of research information • Congruent with the EC e-infrastructure and associated projects • Within an architecture allowing the end-user to • Use conventional PSI browsing and query • Semantic web / linked open data /Simple metadata • Access to datasets and limited processing / visualisation • Or use information system query, reporting, analysis, visualisation, simulation • Rich metadata / Full range of relational processing
  • 20. We will try in the next slides to show you what is the level of expectation from metadata handling from a 2nd generation open data system
  • 21. Imagine you are in front of the ENGAGE system, and you have your URI from a dataset, somewhere in the cloud, (copied as string in the clipboard) And begin …
  • 22. Prescreening: User only gives URI of the dataset Enter (paste) the URI of your dataset _
  • 23. (then for 30 seconds you see this screen, changing) Progress of ENGAGE Resource Prescreening: ( 45% ) of jobs completed Managed to : Identify xls file Autofill, provisionally: Title Autofill, provisionally: Creator Create unique ENGAGE URI Calculate keywords Autofill, provisionally: keywords … …
  • 24. (When finishing import, the report) Report ENGAGE managed to automatically, provisionally fill in ( 21 ) of 43 metadata attributes for your dataset. Your current validity is at ( 45% ) For your dataset to be inserted in the database, you need to continue filling in ( 5 ) mandatory attributes. Your dataset will then be inserted with validity ( 55% ) If all ( 17 ) non-mandatory attributes are filled in, validity will be maximum, at 70% / limit of the insertion phase. Please select next action: Continue Park
  • 25. After import … … and then, we enter the metadata insertion page with pre-filled data, etc. When we finish, we get a similar final report. When all metadata fields are filled- in, we can ask all types of queries for open data, at an international scale
  • 26. Open data, collaborative governance and ICT will be key pillars of the new, value-based administration in this century  Open data and applications can play an important role for entrepreneurship and development  European Union member states, having already adopted a collaborative governance example, can now partner and work together with Gov 2.0 initiatives internationally  In the Greek Interoperability Centre and the University of AEGEAN we can leverage on European experiences and best practices, delivering them worldwide
  • 27. ON COLLABORATIVE GOVERNANCE Collaborative governance is a process and a form of governance in which participants (parties, agencies, stakeholders) representing different interests are collectively empowered to make a policy decision or make recommendations to a final decision-maker who will not substantially change consensus recommendations from the group
  • 28. The Problem: Gap between Society and Governance  Society: increasingly  Governance: often interconnected, silos-based, linear, flexible, fast-evolving, obscure, hierarchical, unpredictable over-simplified  Policies, Disciplines and Actors are isolated Policies Health R&D Social Disciplines Economics Mathematics ICT Actors Government Citizens Industry
  • 29. "The problems that we have created cannot be solved at the level of thinking that created them" Albert Einstein So ?
  • 30. More people involved (collaborative governance) 2020 2010 More accurate and analytical, modelin g and simulation tools More data available (open data)
  • 32. “Hard” Web Technologies Systems & Services Web 2.0 Technologies Argument Visualization Public Sector Service Systems Mixed Reality Workflow Systems Pattern Recognition Enterprise Resource Management Serious Games Cloud computing Electronic Participation PS Knowledge Management Translation Systems Legal Structures Management Social Networks Business Intelligence Data & Opinion Mining Simulation Behavioral Modelling Forecasting - Backcasting Societal Modelling Optimization Social Simulation Systems Dynamics Adaptive Models Social Informatics Management Tools “Soft” Society Administration
  • 33. Available for application Visibility Should be around, soon Service Co-creation / Web Services for all basic services Visual Analytics Will take many years Serious Games for Governance Linked Data Gov Cloud (SaaS) Dynamic, External Workflow Mgt Open data Legal Informatics (Seamless) Identity management & trust mechanisms Online Opinion Mining Internal, Static Workflow Mgt Government Service Utility Social Media in Policy Making (Automated) Argument Service Delivery Platforms Organisational Interoperability Visualisation Gov Cloud (IaaS) Participatory Sensing / IoT eParticipation Agent-based Societal Simulation Gov Cloud (PaaS) Model-Based eVoting Decision Making Instant, proactive Service Delivery for all services Semantic Interoperability Municipality Mobile Government Governance Model ERP Composability & Reuse Web Services /SOA in core registries Science Base Federated eID for ICT-enabled Governance Open Source Technical Interoperability Software for Service Mgt ICT-enabled historiography Inflated Expectations Disillusionment Productivity Readiness, over time
  • 34. PADGETS: Policy Making through Social Media Interoperability www.padgets.eu  ENGAGE: Open, Linked Governmental Data for scientists and citizens www.engage- project.eu  NOMAD: Non-moderated opinion mining (the opinion web) www.nomad-project.eu  CROSSOVER: New horizons in ICT-enabled governance www.crossover-project.eu
  • 35. We need a totally different set of tools for evidence-based decision making by governments  Societal Simulation, Data and Opinion Mining, Service Co-creation will be the next “big things” for governments that wish to make a difference  We need to go beyond pure ICT approaches and embark in a multi-disciplinary journey. That’s why we need a science base for ICT-enabled Governance  But most importantly …
  • 36. eGovernance Research is about our children’s future: It is not enough to “do the things right” … we have to “do the right things”