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Open Data and 
Open Decisions 
Mark Frank 
University of Southampton
My Research 
• Local Authority open data 
• Case studies – over 30 interviews 
– Who is using it? 
– What impact is it having politically? 
• Organisations and people who have a job to do (and may not care 
that much about Open Data) 
– Officers e.g. commissioning 
– Councillors – in power and opposition 
– Voluntary sector 
– Local press – well one reporter!
Aims of Open Data 
3 
Aims 
Political 
Transparency 
Police.uk 
Citizen choice 
School 
Admissions 
Participation 
? 
Economic 
Individual 
Transport 
Apps 
Business 
Energy Saving
What Open Data is Not Doing 
• Survey on use of “Pickles” list (Worthy 2013) 
– 60% described use as ‘low’ or ‘very low’ with (another 30% not knowing) 
– Highest use 6002 page views in a 28 month period 
• My experience confirms this: 
“There are people like the armchair auditor ... but they are pretty far and few between at the moment” 
“there are books in libraries that don’t get borrowed for years and years, but then someone will want it 
someday” 
Little or no use by local press 
• Why So Low? 
– Presentation – hard to find, hard to understand 
– Habits – not used to it 
– Motivation – who cares? 
– The press get stories from elsewhere, don’t have the skills
The Voluntary Sector view 
• Supplier/procurer relationship 
“We have to supply lots of data to them, but we don’t get much back” 
• What we would like to know 
– What’s the strategy 
– How can we help 
“Where are the dementia sufferers” 
– How can we make our case (right to challenge) 
Costs e.g. running a house 
Demand for services e.g. Deprivation 
• What we know and could tell you 
– What’s really happening!
What Open Data is doing – the internal effect 
6 
Terry Leahy “to run an enterprise without data is like driving by 
night with no headlights.” 
• “it is a bit like taking your desk ... so it is in full visibility of everyone 
walking past” 
• “energy data effects how staff use energy because it becomes 
transparent, it becomes open”
What Open Data is Doing – US Cities 
Baltimore, Chicago, New York, ….
What Open Data Could Be Doing 
8 
It’s not about your revealing your organisation. 
It’s about helping your residents. 
• Address all users to help with their problems 
• Combines data from many sources 
• Easy to find and understand 
• Easy to correct and contribute 
Data becomes a shared resource – a communication substrate 
Decisions become shared decisions 
Surely this is what localism really means?
Who is Doing It? 
• Selective 
• Combine Many Organisations 
• Visualise and support 
• In many cases lead from outside local government
How Do We Get There? 
• Leadership 
• Take Your Own Medicine – the internal story 
• Growing the Community – but don’t become a club for 
enthusiasts 
• Take the user’s point of view (and that is not the app 
developer!) 
– Open Data is one tool among many 
– It may (or may not) help to solve real problems in 
combination with other resources

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Open data and open decisions, Mark Frank-University of Southampton

  • 1. Open Data and Open Decisions Mark Frank University of Southampton
  • 2. My Research • Local Authority open data • Case studies – over 30 interviews – Who is using it? – What impact is it having politically? • Organisations and people who have a job to do (and may not care that much about Open Data) – Officers e.g. commissioning – Councillors – in power and opposition – Voluntary sector – Local press – well one reporter!
  • 3. Aims of Open Data 3 Aims Political Transparency Police.uk Citizen choice School Admissions Participation ? Economic Individual Transport Apps Business Energy Saving
  • 4. What Open Data is Not Doing • Survey on use of “Pickles” list (Worthy 2013) – 60% described use as ‘low’ or ‘very low’ with (another 30% not knowing) – Highest use 6002 page views in a 28 month period • My experience confirms this: “There are people like the armchair auditor ... but they are pretty far and few between at the moment” “there are books in libraries that don’t get borrowed for years and years, but then someone will want it someday” Little or no use by local press • Why So Low? – Presentation – hard to find, hard to understand – Habits – not used to it – Motivation – who cares? – The press get stories from elsewhere, don’t have the skills
  • 5. The Voluntary Sector view • Supplier/procurer relationship “We have to supply lots of data to them, but we don’t get much back” • What we would like to know – What’s the strategy – How can we help “Where are the dementia sufferers” – How can we make our case (right to challenge) Costs e.g. running a house Demand for services e.g. Deprivation • What we know and could tell you – What’s really happening!
  • 6. What Open Data is doing – the internal effect 6 Terry Leahy “to run an enterprise without data is like driving by night with no headlights.” • “it is a bit like taking your desk ... so it is in full visibility of everyone walking past” • “energy data effects how staff use energy because it becomes transparent, it becomes open”
  • 7. What Open Data is Doing – US Cities Baltimore, Chicago, New York, ….
  • 8. What Open Data Could Be Doing 8 It’s not about your revealing your organisation. It’s about helping your residents. • Address all users to help with their problems • Combines data from many sources • Easy to find and understand • Easy to correct and contribute Data becomes a shared resource – a communication substrate Decisions become shared decisions Surely this is what localism really means?
  • 9. Who is Doing It? • Selective • Combine Many Organisations • Visualise and support • In many cases lead from outside local government
  • 10. How Do We Get There? • Leadership • Take Your Own Medicine – the internal story • Growing the Community – but don’t become a club for enthusiasts • Take the user’s point of view (and that is not the app developer!) – Open Data is one tool among many – It may (or may not) help to solve real problems in combination with other resources

Editor's Notes

  • #8: Making Data Driven Decisions Increasing Communication between Departments and Authorities Increasing Quality and Trust
  • #9: Become a Shared Resource – not just reusable but jointly owned Allowing for Shared Decisions Surely this is what localism really means?