This document defines and describes various types of information systems:
- Transaction Processing Systems handle routine business transactions like orders and payments.
- Office Information Systems support office work like documents, emails, calendars and contacts.
- Knowledge Work Systems help knowledge workers like engineers and researchers collaborate and share work.
- Management Information Systems provide managers with reports for planning and control.
- Decision Support Systems help managers analyze problems and make decisions.
- Executive Support Systems provide senior executives with strategic, long-term insights.
- Expert Systems apply expertise to give advice in specialized domains like medical diagnosis.
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