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6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Operationalization of an ISO 31000-Compliant
Resilience Engineering Method, Applied to the
Temperature Control in a Smart Building
Luis López lopz@zhaw.ch
Ralf Mock mock@zhaw.ch
Christian Zipper zipp@zhaw.ch
ZHAW Zurich University of Applied Sciences,
Winterthur, Switzerland
Please add your
logo here
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Evolution Risk Management
FMEA
ISO 31000
FRAM
Why Resilience?
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Objectives
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Bringing everything together
Method for
Resilience
Engineering
FRAM
Method for Risk
Management (ISO 31000
Compliant)
FMEA
• Single components
of the system
• “What went
wrong?”
• Quantitative
(historical data)
• Whole system view
• “Why did it go
right?”
• Work as done
(always changing)Source: tagtoys.com
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Combination FRAM FMEA
“Resilience Engineering complements existing safety methods. It offers a different
perspective, but is not intended to be a wholesale replacement” [7].
FMEA
FMEA
FMEA
Systemic view
“The FRAM way”
“The FMEA way”
L*I=RPV
Single components view
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Case Study: Smart Building
weather
forecast
move
window
cooling
heating
blinds
window
sensorblinds
sensor
indoors
thermometer
outdoors
thermometer
cloud and internet services
two-person
household
actuators
energy
storage
energy
resources
disturbances
from outside
(hackers)
sensors
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
FRAM Status Smart
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Combination FRAM FMEA - Resonance
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Results Smart Without Disturbances
Nr.
Function (type -
name) Failure Mode
L I RPV
Potential
consequence
S5 2 Variable
Sudden change
F16O1
9 6 54
can cause
health effects
to users
S16 5 Actuator
No F06O01
(function
deactivated)
4 8 32
can cause
health effects
to users
S17 6
Indis-
pensable
No F17O1
Internet
connection
7 4 28
increased
energy
consumption /
discomfort
S18 6
Indis-
pensable
No F17O1
Internet
connection
7 4 28
leads to
failure 6
S19 7 Sensor
Inaccurate
F08O01 (indoors
temperature
reading)
8 6 48
increased
energy
consumption /
discomfort
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
FRAM FMEA – Smart with Disturbances
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Results Smart with Disturbances
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Conclusions Case Study
OK!SmartToday
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Conclusions Method
≈FRAM promises
resonance analysis, in
practice is difficult to
identify
≈Is FRAM a suited
method for large
infrastructure projects?
ISO 31000
compliant approach
to semi-
quantitatively
assess resilience.
FMEA
FRAM
FMEA gains accuracy with historical data and
supports systems audits
FRAM is a useful tool to
communicate with experts and non-experts
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Thank you for your attention!
Questions?
Luis Lopez lopz@zhaw.ch
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
[1] International Organization for Standardization, ISO 37151:20015 Smart
community infrastructures — Principles and requirements for performance metrics,
2015 (2015).
[2] International Organization for Standardization, Guide 73b Risk Management —
Vocabulary, ISO Stand. (2009) 15.
[3] A. Zolli, A.M. Healy, Resilience, Why Things Bounce Back, London, 2012.
[4] B. Walker, C.S. Holling, S.R. Carpenter, A. Kinzig, Resilience, adaptability and
transformability in social-ecological systems, Ecol. Soc. 9 (2004). doi:5.
[5] E. Hollnagel, J. Pariès, D.D. Woods, J. Wreathhall, Resilience Engineering in Practice:
a Guidebook, Ashgate, Surrey, 2011.
[6] R.W. Scholz, Y.B. Blumer, F.S. Brand, Risk, vulnerability, robustness, and
resilience from a decision-theoretic perspective, J. Risk Res. 15 (2011) 313–330.
doi:10.1080/13669877.2011.634522.
[7] E. Hollnagel, FRAM: the Functional Resonanace Analysis Method, Ashgate, Surrey,
2012.
[8] R. Mock, Risk Assessment: Failure Mode and Effects Analysis, in: Safe Des. Oper.
Chem. Process Ind. African Reg., Wuppertal, 2015.
Works Cited
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
16
Resilience: How to Avoid Breakdown
Impact Evaluation
1 System works normally
2 System works almost normally
3 First signs of abnormality in system's flow
4 Performance of the system decreased
5 System can cope but with increased stress to adjacent functions
6
System can cope but with increased stress to adjacent and upstream
functions
7 System can barely cope
8 System on the brink of collapse
9 System breakdown but quickly repairable
10 System breakdown failure longer than one week
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Risk Management, Concepts
The ability of a system to absorb shock,
reorganize and return to a functional state [4]
[5]
Resilience Engineering:
“intrinsic properties of
something resulting in
susceptibility to a risk
source that can lead to
an event with a
consequence”
Vulnerability
The ability of the system to defend itself
against risks, it is the hardness of the system
[3], or its capability not to collapse.
Robustness
The effect of
uncertainty
on objectives
Risk
Enhanced technological
performance [...] to contribute to
sustainable development and
resilience.
Smart
Sustainability
Environment, Social, Economic
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Risk Assessment: FMEA
FMEA Table & Risk Matrix
Failure Mode and Effects Analysis
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Risk Assessment: FMEA (ISO 31000)
Failure Mode and Effects Analysis
L
x
I
RPV
= Source: [8]
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Functional Resonance Analysis Method
• Graphical
representation of
systems
• Work as done vs work
as imagined
• Variability of the
output / propagation
• Qualitative (!)
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Smart Building
smart
smart
cities
smart
buildings
temperature
control
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Transition to Smart Building
Current Building
RP0
t0
Smart Building
RP1
t1
Transition towards
sustainability &
resiliency
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Case Study: Smart Building
Temperature Control Status Today
• Current Building
• Risk Profile (RP0)
• Time 2015 (t0)
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
FRAM Status Today
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
FRAM FMEA – Status Today
6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Case Study: Smart Building
Temperature Control Status Smart
• Smart Building
• Risk Profile (RP1)
• Time 2025 (t1)
energy Storage
cooling
heating
blinds
move
windowwindow
sensor
blinds
sensor indoors
thermometer
outdoors
thermometer
weather
forecast
internet
connection
user 2
user 1
actuator
sensor
master
node
variable
indispensable
background
Types of functions:
energy

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Operationalization of an ISO 31000-Compliant Resilience Engineering Method, Applied to the Temperature Control in a Smart Building, Luis LOPEZ

  • 1. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Operationalization of an ISO 31000-Compliant Resilience Engineering Method, Applied to the Temperature Control in a Smart Building Luis López lopz@zhaw.ch Ralf Mock mock@zhaw.ch Christian Zipper zipp@zhaw.ch ZHAW Zurich University of Applied Sciences, Winterthur, Switzerland Please add your logo here
  • 2. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Evolution Risk Management FMEA ISO 31000 FRAM Why Resilience?
  • 3. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Objectives
  • 4. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Bringing everything together Method for Resilience Engineering FRAM Method for Risk Management (ISO 31000 Compliant) FMEA • Single components of the system • “What went wrong?” • Quantitative (historical data) • Whole system view • “Why did it go right?” • Work as done (always changing)Source: tagtoys.com
  • 5. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Combination FRAM FMEA “Resilience Engineering complements existing safety methods. It offers a different perspective, but is not intended to be a wholesale replacement” [7]. FMEA FMEA FMEA Systemic view “The FRAM way” “The FMEA way” L*I=RPV Single components view
  • 6. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Case Study: Smart Building weather forecast move window cooling heating blinds window sensorblinds sensor indoors thermometer outdoors thermometer cloud and internet services two-person household actuators energy storage energy resources disturbances from outside (hackers) sensors
  • 7. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org FRAM Status Smart
  • 8. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Combination FRAM FMEA - Resonance
  • 9. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Results Smart Without Disturbances Nr. Function (type - name) Failure Mode L I RPV Potential consequence S5 2 Variable Sudden change F16O1 9 6 54 can cause health effects to users S16 5 Actuator No F06O01 (function deactivated) 4 8 32 can cause health effects to users S17 6 Indis- pensable No F17O1 Internet connection 7 4 28 increased energy consumption / discomfort S18 6 Indis- pensable No F17O1 Internet connection 7 4 28 leads to failure 6 S19 7 Sensor Inaccurate F08O01 (indoors temperature reading) 8 6 48 increased energy consumption / discomfort
  • 10. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org FRAM FMEA – Smart with Disturbances
  • 11. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Results Smart with Disturbances
  • 12. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Conclusions Case Study OK!SmartToday
  • 13. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Conclusions Method ≈FRAM promises resonance analysis, in practice is difficult to identify ≈Is FRAM a suited method for large infrastructure projects? ISO 31000 compliant approach to semi- quantitatively assess resilience. FMEA FRAM FMEA gains accuracy with historical data and supports systems audits FRAM is a useful tool to communicate with experts and non-experts
  • 14. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Thank you for your attention! Questions? Luis Lopez lopz@zhaw.ch
  • 15. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org [1] International Organization for Standardization, ISO 37151:20015 Smart community infrastructures — Principles and requirements for performance metrics, 2015 (2015). [2] International Organization for Standardization, Guide 73b Risk Management — Vocabulary, ISO Stand. (2009) 15. [3] A. Zolli, A.M. Healy, Resilience, Why Things Bounce Back, London, 2012. [4] B. Walker, C.S. Holling, S.R. Carpenter, A. Kinzig, Resilience, adaptability and transformability in social-ecological systems, Ecol. Soc. 9 (2004). doi:5. [5] E. Hollnagel, J. Pariès, D.D. Woods, J. Wreathhall, Resilience Engineering in Practice: a Guidebook, Ashgate, Surrey, 2011. [6] R.W. Scholz, Y.B. Blumer, F.S. Brand, Risk, vulnerability, robustness, and resilience from a decision-theoretic perspective, J. Risk Res. 15 (2011) 313–330. doi:10.1080/13669877.2011.634522. [7] E. Hollnagel, FRAM: the Functional Resonanace Analysis Method, Ashgate, Surrey, 2012. [8] R. Mock, Risk Assessment: Failure Mode and Effects Analysis, in: Safe Des. Oper. Chem. Process Ind. African Reg., Wuppertal, 2015. Works Cited
  • 16. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org 16 Resilience: How to Avoid Breakdown Impact Evaluation 1 System works normally 2 System works almost normally 3 First signs of abnormality in system's flow 4 Performance of the system decreased 5 System can cope but with increased stress to adjacent functions 6 System can cope but with increased stress to adjacent and upstream functions 7 System can barely cope 8 System on the brink of collapse 9 System breakdown but quickly repairable 10 System breakdown failure longer than one week
  • 17. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Risk Management, Concepts The ability of a system to absorb shock, reorganize and return to a functional state [4] [5] Resilience Engineering: “intrinsic properties of something resulting in susceptibility to a risk source that can lead to an event with a consequence” Vulnerability The ability of the system to defend itself against risks, it is the hardness of the system [3], or its capability not to collapse. Robustness The effect of uncertainty on objectives Risk Enhanced technological performance [...] to contribute to sustainable development and resilience. Smart Sustainability Environment, Social, Economic
  • 18. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Risk Assessment: FMEA FMEA Table & Risk Matrix Failure Mode and Effects Analysis
  • 19. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Risk Assessment: FMEA (ISO 31000) Failure Mode and Effects Analysis L x I RPV = Source: [8]
  • 20. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Functional Resonance Analysis Method • Graphical representation of systems • Work as done vs work as imagined • Variability of the output / propagation • Qualitative (!)
  • 21. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Smart Building smart smart cities smart buildings temperature control
  • 22. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Transition to Smart Building Current Building RP0 t0 Smart Building RP1 t1 Transition towards sustainability & resiliency
  • 23. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Case Study: Smart Building Temperature Control Status Today • Current Building • Risk Profile (RP0) • Time 2015 (t0)
  • 24. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org FRAM Status Today
  • 25. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org FRAM FMEA – Status Today
  • 26. 6th International Disaster and Risk Conference IDRC 2016 ‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland www.grforum.org Case Study: Smart Building Temperature Control Status Smart • Smart Building • Risk Profile (RP1) • Time 2025 (t1) energy Storage cooling heating blinds move windowwindow sensor blinds sensor indoors thermometer outdoors thermometer weather forecast internet connection user 2 user 1 actuator sensor master node variable indispensable background Types of functions: energy

Editor's Notes

  • #5: Failure mode and effects analysis (FMEA)
  • #6: Risk Priority Number (RPN)
  • #9: Verspricht es Anwendung schwierig zu finden.
  • #10: Combo – Smart Alles O.K. Muss aber Internet vorhanden sein Interaktion Mesnch-Maschine kann problematisch sein.
  • #11: Verspricht es Anwendung schwierig zu finden.
  • #12: Combo – Smart Alles O.K. Muss aber Internet vorhanden sein Interaktion Mesnch-Maschine kann problematisch sein.
  • #13: Ersilience analyse komplexe systeme Eignet sich die methode grossen infrastrukturen Im prinzip ja aber nuicht einfach Ausblick welche möglichkeiten Quick and dirty methode Interesse and komplexe systeme  gering Tage wochen nicht länger unterschiedlich als Paper für ESREL Titel... Autoren... Abstract review
  • #14: Ersilience analyse komplexe systeme Eignet sich die methode grossen infrastrukturen Im prinzip ja aber nuicht einfach Ausblick welche möglichkeiten Quick and dirty methode Interesse and komplexe systeme  gering Tage wochen nicht länger unterschiedlich als Paper für ESREL Titel... Autoren... Abstract review
  • #15: Werbung Bücher
  • #22: Beispiel für moderne infrastruktru Einfaches beispiel Methide testen Nahchert projeklte wie  I4.0 Komplexe Infrastruktur IoT