What is Operations management?
- 2. Content: 2 1. History Of Operations Management……………………………..Slide 3 2. What is Operations Management?...........................................Slide 4 3. Functions of Operations Management……………………….....Slide 5 4. Scope of Operations Management……………………………...Slide 6 5. Effective Operations management Strategies…………………Slide 8 6. Core competencies of Operations Manager…………………..Slide 9 7. Qualification needed for an Operations Manager……………Slide 12
- 3. History Of Operations Management During the second world war various researchers undertook studies to understand the multiple processes that swayed the course of army operations such as supply root, logistics, movement of troop etc. This immense focus on analyzing the pattern of military operations resulted to the advancement of military systems and provided much necessary insight into understanding multilateral and interdisciplinary process that constitute the field of operations research. 3
- 4. What is Operations Management? Operations Management is managing the processes to effectively and efficiently transform raw materials to tangible output. Due to the changes in industry, continuous advancement and increased competition, there is a need to make the operations most effective and efficient. Definition: The business function responsible for planning, coordinating and controlling the resources needed to produce products and services for a company. Operations management deals with: 1. Products 2. Process 3. Service 4. Supply Chain 4
- 5. Functions of Operations Management Maintaining the quality of the products that’s are being produced. Ensuring the meet the necessary standard as requested by the customer. Making sure that the right quantity of the products is delivered that is asked by the customer. Delivery of the consignment on right time that has been decided while taking the order. Ensuring that the prices are competitive. 5
- 6. Scope of Operations Management (Depends on the decision) Strategic level decision: This decisions set the direction for the entire company and have a broader scope and are long term in nature. New product identification and design. Process design and planning. Facilities location and layout planning. Design of material handling system. Capacity planning. 6
- 7. Tactical Decisions Production planning. Process Planning. Production control. Inventory control. Maintenance and replacement cost reduction and control. Work system design. 7
- 8. Effective Operations management Strategies Corporate Strategy and Cross-Functional Interactions Relating the organization’s mission and efforts to its long term future and coming together to work towards the common goal. Customer-driven Strategies A customer driven approach to satisfy the needs of the target audience. Product Plans Strategic product line related choices to leverage company’s distinct competencies. Competitive priorities Should be able to provide quality product and service at fair cost satisfying the need of the customer. 8
- 9. Core competencies of Operations Manager Problem Solving Skills An operation manager should be a effective problem solver. He should not take decisions in heat of moment in case of a problem. There should be a systematic way while approaching to a problem. He should be a good listener which can help to understand the situations and take the action. 9
- 10. Data Analysis Data is the new oil. Data analysis helps to transform the data to extract meaningful information from it which in decision making. It can help in forecasting. An operation manager must have sound knowledge of reporting tools like Power Bi or Tableau. Decision Making In the business world, operation managers have to make choices everyday without delay and having far reaching consequences. These decisions should be rational and unbiased. One learn how the industry professionals are taking the decisions in tough situations on Xpert. 10
- 11. Leadership An operation manager should be able to influence and persuade a group of people. He should not shy away from taking a stance as he is the link between the workforce and the board He should always step in whenever there is a need. Team Player An operation manager should encourage ideas and innovations given by others which creates a healthy environment while working. He should equally contribute to the team so as to complete the tasks. 11
- 12. Qualification needed for an Operations Manager Road to become ana operation manager is a combination of education and on-job experience. Most of the operations managers have completed a bachelor’s degree and have 3-4 years of relevant experience. Bachelor’s degree in business administration or Engineering is preferred. M.B.A. is an added advantage. One can get the theoretical knowledge through the degree or various sources available but to learn from the practical experiences of the industry leaders, they can join Xpert which has industry leaders on its platform who are expert in their profession and are ready to share their experiences, challenges faced and success stories. 12
- 13. Thank You! I hope this was helpful. 13