Oracle HCM Email notification
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1. To enable email notifications in Workflow, the Oracle Applications server must be able to communicate with the email server by hostname or IP address. 2. The email server must support both SMTP to send emails and IMAP to receive emails related to purchase order and project request approvals. 3. An account must be created on the email server for the Workflow mailer to use for sending and receiving emails, and three folders under this account must be set up: INBOX, PROCESS, DISCARD.
Oracle HCM Email notification
- 1. In orderto enable Workflow notificationsthroughemail ,youhave totake the followinginyour consideration:(SetupPre-Requisites) 1. Oracle Appsserverisable to pingthe mail server(byhostname orIPaddress),inCase of Linux OS (include the mail serverhostname andIPaddresstoyourhost file). 2. Email ServermustsupportSMTP & IMAP (OracleWorkflowmailer supportIMAP version 4.0 (IMAP4) complaintmail servers). The Mail ServermustsupportIMAP inorderto processinbounde-mailswhichcome throughthe purchasingapproval process(i.e.the usercanapprove PO& PR from hise- mail,Noneedtobe authenticatedwiththe Oracle Apps). The Mail ServermustsupportSMPT in orderto processoutbounde-mails 3. Create account inthe email server,This accountwill be usedbyWFmailerto receive andsend e-mail messages, Three Foldersmustbe createdunderthe account(INBOX,PROCESS,DISCARD) 4. Configure the Workflow maileronthe applicationside (8steps) NavigationSteps: Switchto SystemAdministratorresponsibility,selectDashboardfromOracle ApplicationsManagermenu On the resultingPage,selectWorkflowManagerat ‘Navigate to’andclickGo
- 2. On the resultingpage,clickonService Components
- 3. On the Service ComponentsPage,selectWorkflow notificationmailerandpressedit buttonto enable (configure)the workflow mailercomponent Followthe 8 stepsas below Step(1) (Don’tchange the default values) inthisstep
- 4. = Step(2) set Inboundservername(Email ServerhostnameorIPaddress) Setusername &Passwordforthe email account Setoutboundservername(Email Serverhostname orIPaddress)
- 5. Step(3) setReply-toAddress(same email accountinpreviousstep)&processthe next stepsas defaults
- 6. Afterthe setupcompletion, Workflowmailerservice componentmustbe inrunningstatus.Totestthe WF mailerthere istestmailerbutton,selectemployee name fromthe listandthe systemwill send notificationtothisemployee(email addressmustbe filledinemployee recordinthe office detailstab) People >Enterand maintain. Alsoyoucan check fromthe back end(DB) byqueryingmail_statusinWF_NOTIFICATIONS table,for successit mustbe SENT. One more thing,the WF mailerisresponsible tosendemail foranyWorkflow (sendmail ) process,by thissetupyouwill be able toreceive all the approval notificationsinSSHRthroughemail. (NOTE:mail type mustnot be disabledinthe userpreferencestogetSSHR email notifications)