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Oracle Retail – Insight Driven Retailing
Paul Dickson Vice President Retail  Department Store  (Fashion & Homeware) Full centralised Supply Chain implementation and wall to wall Oracle retail suite implemented within 12 months.  Financials, Merchandising, Purchasing, Supply Chain Grocery Retail  (Ambient, Chilled, Fresh & Frozen) Full lean Supply Chain implementation, centralised distribution, full ERP suite implementation from Merchandising through Supply Chain into Financials. Manufacturing Pan European implementation of ERP Manufacturing systems from planning, MRP, purchasing through to supply chain and financials.  Conducted in France, UK, Ireland, Austria, Germany and Spain.
Retail’s operating environment
INFLATION food utilities disposable income
Fuel prices unstable
credit CRUNCH
demographic shifts
Store Saturation
Channel Blurring
value formats
global sourcing
Green
Scaling Customer Intimacy customer intimacy = 10x the number of decisions per day THOUSANDS OF CUSTOMERS THOUSANDS OF STORES AND MULTIPLE CHANNELS THOUSANDS OF PRODUCTS x x
approach
Retail Business Processes Span Silos  Merchandising Store Operations Supply Chain Corporate Administration Enterprise Performance mgmt Strategy Finance HR Real Estate Marketing Forecasting Merchandise Financial Planning Planning Forecasting Pricing Promotions Item Planning Assortment Planning Allocation Space Planning Inventory Mgmt Warehouse Mgmt Transport Mgmt Sourcing Forecasting Replenishment POS Labor Scheduling Web Catalog Space Management Loss Prevention Learning Management Inventory Mgmt
Retail Business Processes Span Silos  Merchandising Store Operations Supply Chain Corporate Administration Enterprise Performance mgmt Strategy Finance HR Real Estate Marketing Forecasting Merchandise Financial Planning Planning Forecasting Pricing Promotions Item Planning Assortment Planning Allocation Space Planning Inventory Mgmt Warehouse Mgmt Transport Mgmt Sourcing Forecasting Replenishment POS Labor Scheduling Web Catalog Space Management Loss Prevention Learning Management Inventory Mgmt Assortment Management Inventory Productivity Optimization In-Store Optimization
Business Processes Span Silos  Fusion Technology Merchandising Corporate Administration Enterprise Performance mgmt Strategy Finance HR Real Estate Marketing Forecasting Merchandise Financial Planning Planning Forecasting Pricing Promotions Item Planning Assortment Planning Allocation Space Planning Store Operations Supply Chain Inventory Mgmt Warehouse Mgmt Transport Mgmt Sourcing Forecasting Replenishment POS Labor Scheduling Web Catalog Space Management Loss Prevention Learning Management Inventory Mgmt Inventory  Planning Pricing and Promotions Marketing Assortment Planning Modern Warehousing & Transportation Merchandising Operations Back Office Stores and Channels Execution Modern insight driven retailing
Getting Started
Generational Step Increasing Value Science Driving Decisions Tuned to customer segments Reacting to signals in real-time Optimize Consumer-Centric Integrated Planning and Inventory Execution Demand-Driven Insight-driven People, Process, Technology Standardize End Game – Insight-Driven Retailing Phased Journey
End Game – Insight-Driven Retailing Foundation and Quick Wins Purchasing and allocations based on localized size profiles Optimized markdowns – regional pricing Attribute-based planning Cross channel financial and item planning Optimized return policies Store inventory management
End Game – Insight-Driven Retailing Foundation and Quick Wins Integrated assortment, pricing, and space planning Market basket/cross selling analytics leveraged in decision making Segment based marketing and promotions
Intimacy / Localization with Efficiency Help retailers make more money by providing insight into customer demand and the power of optimization to every merchandising, marketing, and supply chain decision Demand Forecasting  Replenishment Optimization  Store Clustering   Price Optimization  Promotional Optimization  Size Optimization  Pre-pack Optimization Assortment Optimization  Space Optimization  Transportation Optimization  Workforce Optimization
Oracle Approach Insight Driven Retailing Business process driven Planning tied to execution Leverage science to scale more precise decision making Prioritized data and alerts presented to user User Resolve System Resolve Alerts and Exceptions Prioritization Planning Decisions Execution Science Customer Insight
Pulling it all Together Technology Platform Retail Process Pack Workspace
Pulling it all Together Technology Platform Retail Process Pack Workspace
Over 1,900 Retail Customers!
YTD Go-Lives More than 500 Product Go-Lives to Date AMERICAS EMEA MSRetail JAPAC
Thank You insight driven retailing

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Oracle Retail - Insight Driven Retailing

  • 1. Oracle Retail – Insight Driven Retailing
  • 2. Paul Dickson Vice President Retail Department Store (Fashion & Homeware) Full centralised Supply Chain implementation and wall to wall Oracle retail suite implemented within 12 months. Financials, Merchandising, Purchasing, Supply Chain Grocery Retail (Ambient, Chilled, Fresh & Frozen) Full lean Supply Chain implementation, centralised distribution, full ERP suite implementation from Merchandising through Supply Chain into Financials. Manufacturing Pan European implementation of ERP Manufacturing systems from planning, MRP, purchasing through to supply chain and financials. Conducted in France, UK, Ireland, Austria, Germany and Spain.
  • 4. INFLATION food utilities disposable income
  • 12. Green
  • 13. Scaling Customer Intimacy customer intimacy = 10x the number of decisions per day THOUSANDS OF CUSTOMERS THOUSANDS OF STORES AND MULTIPLE CHANNELS THOUSANDS OF PRODUCTS x x
  • 15. Retail Business Processes Span Silos Merchandising Store Operations Supply Chain Corporate Administration Enterprise Performance mgmt Strategy Finance HR Real Estate Marketing Forecasting Merchandise Financial Planning Planning Forecasting Pricing Promotions Item Planning Assortment Planning Allocation Space Planning Inventory Mgmt Warehouse Mgmt Transport Mgmt Sourcing Forecasting Replenishment POS Labor Scheduling Web Catalog Space Management Loss Prevention Learning Management Inventory Mgmt
  • 16. Retail Business Processes Span Silos Merchandising Store Operations Supply Chain Corporate Administration Enterprise Performance mgmt Strategy Finance HR Real Estate Marketing Forecasting Merchandise Financial Planning Planning Forecasting Pricing Promotions Item Planning Assortment Planning Allocation Space Planning Inventory Mgmt Warehouse Mgmt Transport Mgmt Sourcing Forecasting Replenishment POS Labor Scheduling Web Catalog Space Management Loss Prevention Learning Management Inventory Mgmt Assortment Management Inventory Productivity Optimization In-Store Optimization
  • 17. Business Processes Span Silos Fusion Technology Merchandising Corporate Administration Enterprise Performance mgmt Strategy Finance HR Real Estate Marketing Forecasting Merchandise Financial Planning Planning Forecasting Pricing Promotions Item Planning Assortment Planning Allocation Space Planning Store Operations Supply Chain Inventory Mgmt Warehouse Mgmt Transport Mgmt Sourcing Forecasting Replenishment POS Labor Scheduling Web Catalog Space Management Loss Prevention Learning Management Inventory Mgmt Inventory Planning Pricing and Promotions Marketing Assortment Planning Modern Warehousing & Transportation Merchandising Operations Back Office Stores and Channels Execution Modern insight driven retailing
  • 19. Generational Step Increasing Value Science Driving Decisions Tuned to customer segments Reacting to signals in real-time Optimize Consumer-Centric Integrated Planning and Inventory Execution Demand-Driven Insight-driven People, Process, Technology Standardize End Game – Insight-Driven Retailing Phased Journey
  • 20. End Game – Insight-Driven Retailing Foundation and Quick Wins Purchasing and allocations based on localized size profiles Optimized markdowns – regional pricing Attribute-based planning Cross channel financial and item planning Optimized return policies Store inventory management
  • 21. End Game – Insight-Driven Retailing Foundation and Quick Wins Integrated assortment, pricing, and space planning Market basket/cross selling analytics leveraged in decision making Segment based marketing and promotions
  • 22. Intimacy / Localization with Efficiency Help retailers make more money by providing insight into customer demand and the power of optimization to every merchandising, marketing, and supply chain decision Demand Forecasting Replenishment Optimization Store Clustering Price Optimization Promotional Optimization Size Optimization Pre-pack Optimization Assortment Optimization Space Optimization Transportation Optimization Workforce Optimization
  • 23. Oracle Approach Insight Driven Retailing Business process driven Planning tied to execution Leverage science to scale more precise decision making Prioritized data and alerts presented to user User Resolve System Resolve Alerts and Exceptions Prioritization Planning Decisions Execution Science Customer Insight
  • 24. Pulling it all Together Technology Platform Retail Process Pack Workspace
  • 25. Pulling it all Together Technology Platform Retail Process Pack Workspace
  • 26. Over 1,900 Retail Customers!
  • 27. YTD Go-Lives More than 500 Product Go-Lives to Date AMERICAS EMEA MSRetail JAPAC
  • 28. Thank You insight driven retailing