This document discusses organization design and factors related to success and failure. It defines organization design as the process of structuring how an organization is set up and operated. Key elements of organization design discussed include work specialization, departmentalization, chain of command, span of control, and centralization vs decentralization. Factors for success include building on strengths, focusing on how people work beyond structure, ensuring clear roles, and supporting learning. Factors for failure include not defining objectives, structuring around individuals, causing unnecessary disruption, skipping assessments, breaking confidentiality, and lacking change management plans.