#OSSPARIS19 - Conversationnel & Open Source : état des lieux et prochains défis
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The presentation at the Paris Open Source Summit 2019 focused on conversational AI, specifically chatbots and voice assistants, emphasizing their natural usage and rapid adoption. It discussed the development of the Ouibot assistant for a travel service, highlighting trends in market maturity, innovation, and the significance of open-source collaboration. Challenges such as GDPR compliance, user experience, and sustainability were also addressed, with a call for continued use and promotion of open-source tools like Tock.
#OSSPARIS19 - Conversationnel & Open Source : état des lieux et prochains défis
- 1. CONVERSATIONAL AI & OPEN SOURCE François Nollen @FrancoisN0 Julien Buret @jburet Paris Open Source Summit 2019
- 2. CHATBOTS & INSTANT MESSAGING #OSSPARIS19
- 3. VOICE ASSISTANTS & SMART DISPLAY #OSSPARIS19
- 4. #OSSPARIS19 CONVERSATIONAL IS NATURAL Why adoption is so fast? Because it’s natural! Simply use your voice, and speak Write as you speak, no more forms and menus
- 5. MARKET & MATURITY ? #OSSPARIS19
- 7. OUIBOT THE ASSISTANT FOR OUI.SNCF CUSTOMERS OUIbot is live on Messenger, Oui.sncf, Google Assistant, Google Home, Alexa, Business Chat and WhatsApp ! (+ soon on Djingo) #OSSPARIS19
- 8. BACK IN 2016 Make or buy ? Innovation Agility Skills #OSSPARIS19 GAFAM Vendors Startups OSS ??
- 9. TOCK « THE OPEN CONVERSATION KIT » #OSSPARIS19 Language Understanding User Interface Multichannel Multilingual Live Chat (CR)
- 10. FROM 2 TO 6 ASSISTANTS IN 2019 https://doc.tock.ai/tock/en/about/showcase/ #OSSPARIS19
- 11. ORCHESTRATION / CHOREOGRAPHY Metabots & bots federations User experience Platform #OSSPARIS19
- 12. CHALLENGES AND CONVICTIONS SO FAR Confidential Data / GDPR Conversational Models = Core Value Sustainability / Relevance / Effort #OSSPARIS19 Innovation / Agility / Skills Growth / Scalability Open Source Software Empowered Teams Skills Center Open Source Software Data / Model Ownership Interoperability State of the Art Shared Effort Governance Deep Learning Question Answering Sentiment Analysis Speech To Text OSS Consortium ?
- 13. WE WILL CONTINUE TO USE, SHARE & PROMOTE TOCK https://doc.tock.ai/ (Apache License, version 2.0) #OSSPARIS19
- 16. OTANA SHAFIEIVAND « Open Source First » Otana SHAFIEIVAND Chef de projet IA & Data Science EDF – DSI Commerce #OSSPARIS19
- 18. FABIEN SENLANNE Leader in Quality assurance & Testing Leader local markets development Innovative actor in the Agile world and Cloud Leader in Cybersecurity SBF 250 #OSSPARIS19
- 20. THANK YOU François Nollen @FrancoisN0 Julien Buret @jburet