Outsourcing Iteration
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The document traces the history and evolution of outsourcing from its early precedents established by Adam Smith in 1776 to more recent developments. It notes milestones like the birth of multinational corporations in the late 19th century, the emergence of mainframe computing enabling data processing outsourcing in the 1960s, and information technology and business process outsourcing gaining recognition as business strategies in the 1980s and 1990s as outsourcing expanded to various business functions and geographical regions. The development of digital technologies, the internet, and globalization further drove changes in outsourcing models over time.
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![Early Precedents 1776 Adam Smith.: Wealth Of Nations, “Theory of Competitive Advantage” Industrialization: Mechanization of Manufacture & Specialization Conglomeration: The birth of the Multinational Corporation & Segregation of functions trans-nationally. Mainframe Computing & Data Processing 1963 EDS Data Processing Contract For Blue Cross (Penn.) 1987 – Infosys Lands first US client. Information Technology Outsourcing Business Process Outsourcing Knowledge Process Outsourcing 1989 Outsourcing Identified As a Business Strategy 1970 – 1989 Localized Payroll, Billing, Word Processing Outsourcing Digitization of Information The Digital Conglomerate Outsourcing: Iteration of Forms & Diffusion with Tipping Points. Wayne Perry, MBA Candidate Ted Rogers School of Management Ryerson University [email_address] Accenture & BioQ Drug Approval Process 2001 The Virtual Corporation The Internet Globalization SaaS & Net sourcing 2002 Wilcocks & Lacity The BPO Joint Venture 2000-2002 The BPO Captive Operation British Air & AMEX 1980’s & 90’s The Virtual Captive 2006 - Wachovia The Global Delivery Model Approx. 2003 Off Shoring & Near shoring Y2K BPO Consolidation 2002](https://image.slidesharecdn.com/outsourcing-iteration-120509445882560-2/85/Outsourcing-Iteration-1-320.jpg)
Outsourcing Iteration
- 1. Early Precedents 1776 Adam Smith.: Wealth Of Nations, “Theory of Competitive Advantage” Industrialization: Mechanization of Manufacture & Specialization Conglomeration: The birth of the Multinational Corporation & Segregation of functions trans-nationally. Mainframe Computing & Data Processing 1963 EDS Data Processing Contract For Blue Cross (Penn.) 1987 – Infosys Lands first US client. Information Technology Outsourcing Business Process Outsourcing Knowledge Process Outsourcing 1989 Outsourcing Identified As a Business Strategy 1970 – 1989 Localized Payroll, Billing, Word Processing Outsourcing Digitization of Information The Digital Conglomerate Outsourcing: Iteration of Forms & Diffusion with Tipping Points. Wayne Perry, MBA Candidate Ted Rogers School of Management Ryerson University [email_address] Accenture & BioQ Drug Approval Process 2001 The Virtual Corporation The Internet Globalization SaaS & Net sourcing 2002 Wilcocks & Lacity The BPO Joint Venture 2000-2002 The BPO Captive Operation British Air & AMEX 1980’s & 90’s The Virtual Captive 2006 - Wachovia The Global Delivery Model Approx. 2003 Off Shoring & Near shoring Y2K BPO Consolidation 2002