AGBA CONFERENCE BY IIT D
PRESENTATION BY
SHWETANK : ANKITA : LAKSHAY : SHYAM
CONTENT
• Tourism Industry in India
• Introduction – OYO Rooms & History
• OYO Spaces & Growth
• Business competition
• Strategies
• Core Capability
• Business & Revenue Model
• Expansion Plan and Innovation
• Challenges
• Recommendations
TOURISM IN INDIA
• Indian tourism and hospitality industry has emerged as
one of the key drivers of growth among the services
sector in India
• January-October 2018 FEEs from tourism increased
8.30% year-on-year to US$ 23.54 billion
• Foreign Tourist Arrivals (FTAs) increased to 8.36 million
in January-October 2018, achieving a growth rate of
6.20% year-on-year
• Tour & travel industry – 8% total employment
opportunity in 2017
• The number is expected to rise by 2% annum to 52.3
million jobs by 2028
• OYO = Super affordable rooms
+ Hassle Free experience
+ Everywhere, every time
• Oyo Rooms is chain of hotels and accommodations
rapidly expanding in India and overseas.
• Along with clean room they claim to offer
standardized services like in-roomWi-Fi, AC, power
backup etc at budget price.
ABOUT OYO
HISTORY OF OYO ROOMS
SERVICE GAPS
COST OF ROOM HOTELS WERE
HIGH
AFTERTHEN DECIDEDTO
PROVIDE ON HIS OWN
LET ME
START
OYO GLOBAL
PRESENCE
OYO SPACES
OYO SPACES
9
The number of rooms in India under
OYO's management soared in the two
years ending June 2018, from 1,000 to
100,000.The company then added
another 33,000 room.
EMEDIES
OYO GROWTH
Technology to help
operate hotels with
leaner staff yet
working to improve
customer experience
at our properties
Complete
transformation of the
property into a
comfortable, high-
quality
living space by
renovating / adding new
dimensions in Branding,
Service and
Infrastructure
Because algorithms price
better than humans,
24x7x365 days
Derive confidence of
generating demand
given our captive
customer base in South
Asia, deep offline sales
network and strong
OTA relationships
OYO ROOMS
OYO EFFECT
STARTEGIES
 Social media platform (Facebook followers approx. 2.7 lakh ,twitter 8k
approx.), Lead generation through SMM
 Focussed on social media campaigns (Dubmash contest by OYO)
 Using Tv commercial platform (Aur Kya chahiye) Popular on Youtube
 Nationalism video of Jai Hind ,targeting the emotional side of Indians
towards nationalism ,role played by Raveena tendon and Manoj Bajpai,
which won over 1 million views to the brand
 Oyo Life (a Living with freedom , zero owner interference, stay supervisor
takes care of the needs, available option are sharing room or private room,
homely feeling)
 With the increasing demand of Co-working space, Oyo acquired Innov8
,Deal closed in Rs 200 crores.
 Oyo café and Oyo housekeeping services will eradicate the third party
involvement and dissatisfaction of the consumers /customers, this is also
the new ventures of Oyo and will improve customer satisfaction level
Business competition based on the different
Ventures
• Fab hotels-FabHotels is a network of 3 star budget hotels
in India, having its headquarters in Gurugram. It currently
operates in more than 50+ cities of India with 450+ Hotels,
including major cities like Mumbai.,New delhi
• Make my trip-It is an Indian online travel company founded in
2000.Headquartered in Gurugram ,Haryana the company
provides online travel services including flight tickets,
domestic and international holiday packages, hotel
reservations, and rail and bus tickets
• Clear trip- (previously known as Cleartrip Travel Services
Private Limited) is a global online travel company
headquartered in Mumbai. The company operates an online
travel aggregator website for booking flights and train tickets
and hotel reservations, and activities in India and the Middle
East countries
• Yatra.com- Online travel agency and travel search engine
based in gurugram
• Treebo- It is an indian budget hotel chain and hospitality
service that operates on franchising
13
BUSINESS MODEL OF OYO ROOMS
 Book a part of Hotel’s inventory beforehand
• Organize hotel rooms under their brand – OYO Rooms
• These partner hotels provide standardized service to
customers as per contract with OYO
• Bookings are made through the OYO Rooms website &
mobile application
14
OYO REVENUE MODEL
• OYO Rooms books a part of hotel’s inventory. Discounted
price due to bulk booking (Expense)
• Rooms are transformed to match standardized quality like
free wi-fi, clean toilets etc. (Expense)
• Rooms are offered to customers through
website/application
• Users buy these from OYO rooms at a predetermined price.
Cheaper than hotel prices (Revenue)
15
OYO EXPANSION PLAN AND INNOVATIONS
• OYO aims to add more than a million rooms by 2023, overtake
Marriott
• Aims to expand in Indonesia, UK & Europe Markets
• Considering operations in Japan market. (Summer Olympics in
2020)
• OYOTownhouse and OYO Home and MIT designing
• OYOWedding banquet halls
16
• Quality: Delivering quality hospitality services at low costs
• Cost & Service: Low cost service have always implied low quality
services and maintenance, in the hospitality industry. OYO has to
change that perception.
•
• Security :There have been multiple complaints of hotels having zero
to no security personnel, even at night
• Compliance: Maintaining compliance, ensuring strict and timely
checks is absolutely essential, and sometimes is overlooked in the
interest of faster adoption into a partnership model
17
RECOMMENDATIONS
• OYO has to ensure quality assurance for it ,OYO Rooms
division, which makes up the bulk of consumer base and
revenue
• OYO also has to ensure that strict security standards have
to be put in place for OYO Rooms
• OYO also has to ensure that it’s franchisee partners are
maintaining a hospitality standard set down by OYO to
reach the consumer satisfaction results it desires from it’s
consumer base.
18
PASSIONAND PURPOSE SCALE- ALWAYS HAVE
ANDALWAYS WILL-ELON MUSK
19
THANK YOU 

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Oyoslide

  • 1. AGBA CONFERENCE BY IIT D PRESENTATION BY SHWETANK : ANKITA : LAKSHAY : SHYAM
  • 2. CONTENT • Tourism Industry in India • Introduction – OYO Rooms & History • OYO Spaces & Growth • Business competition • Strategies • Core Capability • Business & Revenue Model • Expansion Plan and Innovation • Challenges • Recommendations
  • 3. TOURISM IN INDIA • Indian tourism and hospitality industry has emerged as one of the key drivers of growth among the services sector in India • January-October 2018 FEEs from tourism increased 8.30% year-on-year to US$ 23.54 billion • Foreign Tourist Arrivals (FTAs) increased to 8.36 million in January-October 2018, achieving a growth rate of 6.20% year-on-year • Tour & travel industry – 8% total employment opportunity in 2017 • The number is expected to rise by 2% annum to 52.3 million jobs by 2028
  • 4. • OYO = Super affordable rooms + Hassle Free experience + Everywhere, every time • Oyo Rooms is chain of hotels and accommodations rapidly expanding in India and overseas. • Along with clean room they claim to offer standardized services like in-roomWi-Fi, AC, power backup etc at budget price. ABOUT OYO
  • 5. HISTORY OF OYO ROOMS SERVICE GAPS COST OF ROOM HOTELS WERE HIGH AFTERTHEN DECIDEDTO PROVIDE ON HIS OWN LET ME START
  • 9. 9 The number of rooms in India under OYO's management soared in the two years ending June 2018, from 1,000 to 100,000.The company then added another 33,000 room. EMEDIES OYO GROWTH
  • 10. Technology to help operate hotels with leaner staff yet working to improve customer experience at our properties Complete transformation of the property into a comfortable, high- quality living space by renovating / adding new dimensions in Branding, Service and Infrastructure Because algorithms price better than humans, 24x7x365 days Derive confidence of generating demand given our captive customer base in South Asia, deep offline sales network and strong OTA relationships OYO ROOMS
  • 12. STARTEGIES  Social media platform (Facebook followers approx. 2.7 lakh ,twitter 8k approx.), Lead generation through SMM  Focussed on social media campaigns (Dubmash contest by OYO)  Using Tv commercial platform (Aur Kya chahiye) Popular on Youtube  Nationalism video of Jai Hind ,targeting the emotional side of Indians towards nationalism ,role played by Raveena tendon and Manoj Bajpai, which won over 1 million views to the brand  Oyo Life (a Living with freedom , zero owner interference, stay supervisor takes care of the needs, available option are sharing room or private room, homely feeling)  With the increasing demand of Co-working space, Oyo acquired Innov8 ,Deal closed in Rs 200 crores.  Oyo café and Oyo housekeeping services will eradicate the third party involvement and dissatisfaction of the consumers /customers, this is also the new ventures of Oyo and will improve customer satisfaction level
  • 13. Business competition based on the different Ventures • Fab hotels-FabHotels is a network of 3 star budget hotels in India, having its headquarters in Gurugram. It currently operates in more than 50+ cities of India with 450+ Hotels, including major cities like Mumbai.,New delhi • Make my trip-It is an Indian online travel company founded in 2000.Headquartered in Gurugram ,Haryana the company provides online travel services including flight tickets, domestic and international holiday packages, hotel reservations, and rail and bus tickets • Clear trip- (previously known as Cleartrip Travel Services Private Limited) is a global online travel company headquartered in Mumbai. The company operates an online travel aggregator website for booking flights and train tickets and hotel reservations, and activities in India and the Middle East countries • Yatra.com- Online travel agency and travel search engine based in gurugram • Treebo- It is an indian budget hotel chain and hospitality service that operates on franchising 13
  • 14. BUSINESS MODEL OF OYO ROOMS  Book a part of Hotel’s inventory beforehand • Organize hotel rooms under their brand – OYO Rooms • These partner hotels provide standardized service to customers as per contract with OYO • Bookings are made through the OYO Rooms website & mobile application 14
  • 15. OYO REVENUE MODEL • OYO Rooms books a part of hotel’s inventory. Discounted price due to bulk booking (Expense) • Rooms are transformed to match standardized quality like free wi-fi, clean toilets etc. (Expense) • Rooms are offered to customers through website/application • Users buy these from OYO rooms at a predetermined price. Cheaper than hotel prices (Revenue) 15
  • 16. OYO EXPANSION PLAN AND INNOVATIONS • OYO aims to add more than a million rooms by 2023, overtake Marriott • Aims to expand in Indonesia, UK & Europe Markets • Considering operations in Japan market. (Summer Olympics in 2020) • OYOTownhouse and OYO Home and MIT designing • OYOWedding banquet halls 16
  • 17. • Quality: Delivering quality hospitality services at low costs • Cost & Service: Low cost service have always implied low quality services and maintenance, in the hospitality industry. OYO has to change that perception. • • Security :There have been multiple complaints of hotels having zero to no security personnel, even at night • Compliance: Maintaining compliance, ensuring strict and timely checks is absolutely essential, and sometimes is overlooked in the interest of faster adoption into a partnership model 17
  • 18. RECOMMENDATIONS • OYO has to ensure quality assurance for it ,OYO Rooms division, which makes up the bulk of consumer base and revenue • OYO also has to ensure that strict security standards have to be put in place for OYO Rooms • OYO also has to ensure that it’s franchisee partners are maintaining a hospitality standard set down by OYO to reach the consumer satisfaction results it desires from it’s consumer base. 18
  • 19. PASSIONAND PURPOSE SCALE- ALWAYS HAVE ANDALWAYS WILL-ELON MUSK 19 THANK YOU 

Editor's Notes

  • #2: Photo by Ousa Chea on Unsplash
  • #10: Photo by Amplitude Magazin on Unsplash