P3235 Enabling The Virtual Workforce Speaker Pdf (2)
- 1. Enabling the Virtual Workforce Implementing virtual working in your business to drive productivity and retain your top talent 23, 24, 25 & 26 August 2011 The Wanderers Club, Illovo, Johannesburg Your expert speakers include: • Zogan Opperman, Group Specialist: Performance & Talent • Dennis Farrell, Chief Executive Officer, Alfa and Omega Management, Airports Company South Africa NBS • Professor Esther Hoffmann, Research Professor, • Wendy Coetzee, Co-Partner, Double W Department of Office Management and Technology, Tshwane • Monica Haynes, Chief Executive Officer, My Virtual Worker University of Technology • Julls Damon, Workforce Management Specialist, Workforce • Jouko Ahvenainen, Chairman, Grow VC International, Management Academy England • Andy Bull, Managing Director, Mitel • Nicholas Baard, Manager - Warehouse Development, Clover • Yusuf Mahomedy, Founder, Worksucks SA • Alan Hoskins, Executive Editor, HR Future • Tony Mphahlele, Provincial Communications Officer, Department of Labour • Vusiwe Nkomo, Director - Business Analytics & InfoViz, Corporate Renaissance Group • Willem Coetzee, Co-Partner, Double W • Esna Strydom, Senior Lecturer, Office Management and • Peter Winn, Managing Director, Manpower Technology, Tshwane University of Technology Key benefits of attending this conference: • Understand where and how virtual working fits into your • Engage in practical discussions that will equip your business organisation to implement a virtual working programme • Gain insights into the business value of your virtual workforce • Use virtual working as a strategy to improve loyalty and retention in your organisation Interactive pre-conference full day Interactive post-conference full day workshop: 23 August 2011 workshop: 26 August 2011 Virtual work practicalities and implementation: Encouraging knowledge sharing through virtual when, where and how do you roll out a virtual work working infrastructure in your organisation? Facilitated by: Facilitated by: Monica Haynes, Chief Executive Officer, My Virtual Worker Jouko Ahvenainen, Chairman, Grow VC International, England Supported by: Media partner: Researched and Developed by: To regisTer: Tel: +27 11 771 7000 Email: registrations@iir.co.za Web: www.iir.co.za/vir tualworker
- 2. Dear Human Resources Executive In today’s pressurised business environment, it is increasingly critical to retain your most valuable employees. Human resources departments are therefore looking at strategies to increase retention and one option that is increasingly being adopted is virtual working, not only to retain key employees but also as a means to reduce costs and increase productivity. However, there are several technological and management issues that must be addressed in order to implement virtual working successfully. What are these issues and how can they be overcome? The Institute for International Research has put together a four-day conference on Enabling the Virtual Workforce to discuss these issues and to explore how to create a workplace that better accommodates employees’ changing lifestyles. This event will look at practical strategies for implementing virtual working and case studies will demonstrate best practice in designing the virtual workplace of the future. Speakers include Clover SA, Airports Company of South Africa, Department of Labour and Tshwane University of Technology. In addition, you will have the opportunity to explore some of the issues in greater depth by attending one or both of our interactive workshops on: • Virtual work practicalities and implementation: when, where and how do you roll out a virtual work infrastructure in your organisation? • Encouraging knowledge sharing through virtual working Join other HR Executives, organisational Change Managers and strategists from some of the leading businesses in SA to explore the advantages and challenges of virtual working. I look forward to meeting you at the conference. Kind regards, P.S. Prioritise the jobs suitable for virtual work by at tending “practical Sign up for IIR’s conference alerts! model for executiv es to establish a Simply scan this barcode with your Blackberry, virtual workforce” iphone or smartphone to sign up for conference on Day Three! alerts relevant to your sector. Ryan A. Jaiyeola Alternatively email kselibas@iir.co.za or simply Project Manager: Conferences visit the website at www.iir.co.za. The Institute for International Research Day One: 23 August 2011 08:45 The virtual workforce – a dream come true or a looming nightmare? • The dream - perceived benefits of virtual work Pre-conference full day workshop • The nightmare - the reality of work-related musculoskeletal disorders • Dream or nightmare? It’s up to you! Esna Strydom, Senior Lecturer, Office Management and Technology, Virtual work practicalities and implementation: when, Tshwane University of Technology where and how do you roll out a virtual work infrastructure in your organisation? 09:30 Back to the future IV • The future of work Facilitated by: • Key benefits of virtual workers Monica Heynes, Chief Executive Officer, My Virtual Worker • Virtual workforce challenges • How to manage a virtual workforce • Terminologies • An IWorld? • When is an organisation ready to adopt a virtual work culture? Zogan Opperman, Group Specialist: Performance & Talent • What internal and external influences in an organisation might lead to making the Management, Airports Company South Africa decision to adopt virtual working? • Discussing where virtual workers can be implemented in an organisation and what 10:15 Mid-morning refreshments and networking effect it will have on the growth and transformation of the company • Where can virtual work be done for an organisation? 10:45 How the virtual customer is influencing virtual working: the • Common problems experienced when adopting a virtual worker culture in an challenge for HR organisation • Understanding the need to employ people who are tuned in to the virtual • Discussing the legal documents required for the virtual worker marketplace • Discussing the psychological implications and practical solutions for a virtual work • How can the new generation of workers get involved in projects that embrace environment in an organisation the challenges of this new market? • Developing an HR strategy that includes elements of training and incentives Workshop times: that encourage workers to become a part of the virtual marketplace 08h00 Registration and early morning refreshments Wendy Coetzee, Co-Partner, Double W 08h30 Facilitator’s opening remarks 09h00 Workshop commences 12:15 Lunch and networking 10h30 Mid-morning refreshments and networking 11h00 Workshop continues 12h30 Lunch and networking 13:15 Overcoming the barriers to virtual working adoption in your 13h30 Workshop continues organisation 15h00 Mid-afternoon refreshments and networking • Examining how to minimise any perceived fears from management and 15h45 Facilitator’s closing remarks employees concerning virtual working 16h00 Close of day one • Ensuring that virtual working policies are communicated to all involved • Understanding the technical issues that may arise • Putting procedures in place to rectify these issues in order to mitigate them Day Two: 24 August 2011 Dennis Farrell, CEO, Alfa and Omega NBS 08:00 Registration and early morning refreshments 14:00 Teleworking as a specific form of virtual working in South Africa: research on employee benefits and challenges 08:30 Chairman’s opening remarks • Identifying how teleworking arrangements could impact employee retention Zogan Opperman, Group Specialist: Performance & Talent and talent management in the local context Management, Airports Company South Africa • Highlighting virtual working arrangements, their benefits and challenges to organisations • Exploring the potential benefits in terms of cost reductions, greater employee productivity and increased staff retention To REGISTER: T: +27 11 771 7000 E: registrations@iir.co.za W: www.iir.co.za/virtualworker In the event of unforeseen circumstances IIR SA BV reserve the right to change the programme content, the venue or the dates.
- 3. • Putting in place a potential environmental and social savings virtual work 11:30 Establishing a successful flexible working environment initiative which will impact society in general • Identifying which employees are most suited to a flexible working • Adopting a pilot programme to facilitate the transition to virtual working in an environment organsiation • To what extent do virtual employees need to be managed differently Nicholas Baard, Manager Warehouse Development, Clover SA according to their generation? • How do you implement effective team dynamics within your virtual workforce? 14:45 Mid-afternoon refreshments • Techniques for monitoring and incentivising your virtual workers Julls Damon, Workforce Management Specialist, Workforce 15:15 The impact of emotional intelligence on virtual human resources • Separate and yet united: the dichotomy within the virtual organisation and the Management Academy role of emotional intelligence • Emotional intelligence as an effective mechanism of creating healthy working 12:15 Lunch and networking relations within the virtual organsiation • Addressing emotional intelligence as a bond that connects leadership and its 13:15 Addressing how ICT can be used to make the virtual workplace real virtual workforce • Analysing the impact of virtual working technology on human resources • Applying emotional intelligence within a culturally-challenged workforce management • Evaluating technologies that are best suited to increasing employees’ Tony Mphahlele, Provincial Communications Officer, Department of productivity Labour • Looking at solutions for remote training and self-development • Creating a remote technical support service to resolve employee issues 16:00 Taking your virtual work to the next level through human resources quickly • Equipping HR to respond to the new demanding business realities of virtual • Examining the role of smartphones and other mobile devices in virtual working working • Ensuring accountability while initiating virtual working Andy Bull, Managing Director, Mitel • Using HR as your organisational architect to deliver value • Ensuring that HR changes to shape business direction and adapts to the 14:00 Examining the ICT issues that have an impact on virtual working personal style of virtual workers • How does the lack of bandwidth affect your virtual workers’ ability to do their • Conducting regular assessment of the virtual workforce to meet the firm’s job? long term expectations • What are the data security implications of virtual web-based working? • Ensuring that your HR department employs and adopts the innovative HR • Examining the technical pros and cons of establishing a satellite centre for practices of other market leaders virtual working Alan Hoskins, Executive Editor, HR Future • Implementing a virtual private network, what is the RoI? Vusiwe Nkomo, Director - Business Analytics & InfoViz, Corporate 16:45 Social media for human resources demystified Renaissance Group Get to grips with social media and HR – this presentation demystifies social media for HR professionals, using the story of a company that made the 14:45 Mid-afternoon refreshments transition from offline to online talent acquisition and engagement. You will understand the nuts and bolts of social media and the implications for the 15:15 Understanding the effect that virtual workers have on the virtual workforce. development and growth of the informal business sector in Africa Yusuf Mahomedy, Founder, Worksucks - a case study of the Virtual Business Development Agency • Putting in place a support service system through your virtual team to 17:00 Chairman’s closing remarks improve your organisational delivery systems • What has been the response of the Virtual Business Development Agency to 17:15 Close of day two the programme? • Identifying the financial benefits of implementing a virtual programme for the informal sector Day Three: 25 August 2011 • Current status of the virtual workplace initiative and future plans • Using your virtual team as an innovative and sustainable tool for an entrepreneurial renaissance in Africa 08:00 Registration and early morning refreshments Monica Heynes, Chief Executive Officer, My Virtual Worker 08:30 Chairman’s opening remarks Zogan Opperman, Group Specialist: Performance & Talent 16:00 Entering the human age of work • How do you respond to the fluidity of your talent? Management, Airports Company South Africa • Ensuring that your virtual team develop their human potential and in turn become the major agent for organisational productivity 08:45 Examining the latest global trends and developments in virtual • Addressing the influence of technology on flexible working working • Using technology to access and nurture the human ability and characteristics • The European vs. American perspective: understanding their virtual working of your virtual teams infrastructure, systems and implementation strategies • Addressing the way forward for your talent potential and how it will engage • Identifying the key challenges in virtual working and virtual human resource and motivate your young and older staff to remain at work management and how they are being overcome Peter Winn, Managing Director, Manpower • Networked models to make business: networks of companies and individuals • organisational culture within global teams 16:45 Chairman’s closing remarks • How can the virtual work environment be applied in developing countries? • Identifying the financial imperatives behind establishing a virtual workforce in 17:00 Close of day three the short and long term • Examining the technical solutions currently available Jouko Ahvenainen, Chairman, Grow VC International, England Day Four: 26 August 2011 09:30 A practical model for the executive to establish a virtual workforce • How to identify and prioritise the jobs in your company that are best suited for Post-conference full day workshop the virtual work model, using an executive decision-making model • How to determine the measurements that are appropriate to the virtual job(s) Encouraging knowledge sharing through virtual working and the needs of your organisation • Knowledge sharing 2.0 - how to enable and encourage everyone to contribute • How to set about establishing and managing reward schemes for your virtual • Formal and informal knowledge: knowledge is not only official information workforce • Using knowledge networks, internal and external networks to receive up-to-date • How to meet the interactive and networking needs of the virtual worker information Willem Coetzee, Managing Director, Double W • Global knowledge sharing challenges: culture, communications and competence • Tools, solutions and processes for modern knowledge sharing 10:15 Mid-morning refreshments and networking Jouko Ahvenainen, Chairman, Grow VC International, England 10:45 How South Africa is going green with virtual working Workshop times: Virtual working has the potential to allow South Africa to join the global ranks 08h00 Registration and early morning refreshments in its battle against greenhouse gas (GHG) emissions. This paper focuses on 08h30 Facilitator’s opening remarks extensive research and innovation in the field of virtual working since 1997. 09h00 Workshop commences The results warrant an urgent Going Green campaign in SA aimed at promoting 10h30 Mid-morning refreshments and networking virtual working in collaboration with private and public sector partnerships and 11h00 Workshop continues international expertise. 12h30 Lunch and networking Professor Esther Hoffmann, Research Professor, Department of Office 13h30 Workshop continues Management and Technology, Tshwane University of Technology 15h00 Mid-afternoon refreshments and networking 15h45 Facilitator’s closing remarks 16h00 Close of day four To REGISTER: T: +27 11 771 7000 E: registrations@iir.co.za W: www.iir.co.za/virtualworker In the event of unforeseen circumstances IIR SA BV reserve the right to change the programme content, the venue or the dates.
- 4. enabling The Virtual www.iir.co.za/vir tualworker group Bookings & Team DiscounTs: Workforce Register 2 delegates and the 3rd subsequent delegate attends at a 25% discount 23, 24, 25 & 26 August 2011 Payment must be made before the conference date. Please ensure that PLEASE NOTE THAT ALL METHODS OF REGISTRATION ARE SUBJECT TO OUR proof of payment is faxed through timeously. If payment cannot be The Wanderers Club, Illovo, confirmed on registration at the start of the event, staff will request a STANDARD TERMS AND CONDITIONS: credit card guarantee before access is permitted. Cancellations: If you cancel within 10 weeks of this event running a 50% Johannesburg FEES INCLUDE: The fee for attending this event includes LUNCH cancellation fee will be charged. If you cancel within 2 weeks of this event running a 100% cancellation fee will be charged. Please notify the office and REFRESHMENTS. Flights, accommodation and airport transfers in writing. are not included. 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