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10 AR Problem Solving
Agus Ali Mahfudz
Indonesian Tooling Technology
2024
Title
Part No.
TR No
Model
Model Year
Factory
Line
Maker
Production Date
Packing Date
Occur Date
LOCATION
TR Date
LOT No.
Qty Claim Total
Rank
Mohon diisi dengan informasi
detail dari trouble report (T/R)
Ilustrasi gambar yang
didapatkan dari T/R
phenomenon progressed
Actual
article
analysis
FTA or
process
analysis
Reconstruc
tion test
mechanis
m
Object
scope
counterme
asure
Prevent a
recurrence
Applicatio
n to
similar
Contoh :
Informasi
masalah diterima
oleh supplier
Nov 14th
2017
phenomenon progressed Actual article analysis FTA or process analysis Reconstruction test
mechanism Object scope countermeasure Prevent a reocurrence Application to similar
Nov 14th
2017 Nov 17th
2017
Des 15th
2017
Des 14th
2017
Des 05th
2017
Des 18th
2017 Jan 12nd
2018
Informasi aktivitas
penting yang dilakukan
Diisi
dengan
Waktu
Informasi aktivitas
penting yang dilakukan
Diisi
dengan
Waktu
Diisi
dengan
Waktu
Diisi
dengan
Waktu
Diisi
dengan
Waktu
Diisi
dengan
Waktu
Diisi
dengan
Waktu
Diisi
dengan
Waktu
Diisi dengan progress aktivitas yang dilakukan di supplier
 Verification Part Claim
phenomenon progressed Actual article analysis FTA or process analysis Reconstruction test
mechanism Object scope countermeasure Prevent a reocurrence Application to similar
Diisi informasi terkait aktual part NG.
Contoh:
Summary dari verifikasi part claim
s
Drawing Actual
Contoh: Dimension Length Collar Band B
Insulator Standard 7 ± 0.50 mm (berdasarkan
drawing)
Length collar abnormaly, actual dimension
length 9 mm [ standard : 7 ± 0.5 mm]
Band B
Collar
Band A
Informasi standard dari
Drawing / limit sample/
standard lainnya maupun
informasi part claim (apabila
part NG dikirimkan balik ke
AHM).
Informasi kondisi
aktual dari part klaim
(part NG).
phenomenon progressed Actual article analysis FTA or process analysis Reconstruction test
mechanism Object scope countermeasure Prevent a reocurrence Application to similar
Segmen Main press
Visual
Inspection
100 %
Center assy
Center move
to driven assy
Stamp & visual
inspct
Slide JIG
100 %
Slide JIG
100 %
Raw Material
Delivery
To
AHM NKI
Move to Assy
( STOCK )
Part claim detected
NG by slide JIG
Part masspro OK by
slide JIG
Dimension of Slide Jig : 3.23 mm
=
Thicknes max F/D : 3.08 mm
Toleransi flatness : 0.15 Max
Slide JIG assy not detect NG part ,
because only check for
completeness Parts.
GUARANTEE
PROSES
FCC
Diisi dengan FTA/ proses analisis
(Informasi terkait analisis dari setiap flow proses supplier,beserta potensi terjadinya masalah).
Format
bebas
Contoh:
phenomenon progressed Actual article analysis FTA or process analysis Reconstruction test
mechanism Object scope countermeasure Prevent a reocurrence Application to similar
Process Main Press
Move To Assy
( Stock Disk Clutch Friction )
Centre Clutch Assy Stamp and Visual Inspection
Potential
Problem
Fltaness NG
( Part Bending )
Part Bending during storage in
the box
Causing bending Disk Clutch
Friction
Can’t detect NG Part
Actual
Analysis
100% guaranteed by
slide jig
Proces Assy OK, but slide Jig after
process assy can’t detect NG Part
Bending.
Because Slide Jig After assy
designed for checkking
completeness part.
Condition disk clutch friction bending
can not be seen because in this
process part already mounted spring
So the GAP condition is not visible.
Judge O X O
Slide Jig Can
Detect NG Part Found Not Good Condition of
Box ( the surface is essentially
wavy ). This Condition causing
Disk Clutch Friction Bending
during storage in the box
Diisi dengan FTA (faul tree analysis)/ process analysis lainnya. Format
bebas
Contoh:
Phenomenon Progressed Actual article analysis FTA or process analysis Reconstruction test
Mechanism Object scope Countermeasure Prevent a recurrence Application to similar
 Blind Test to Operator Assy Insulator
1st
Blind Test
IHP operator
Diisi dengan summary dari reconstruction test yang dilakukan.
Add 3 pcs collar length 9
mm to normal collar WIP
box
Normal assembly process
3 pcs wrong collar
assembled to band B assy
Diisi dengan reconstruction test di supplier untuk menemukan penyebab dan/ atau membuktikan
terjadinya part NG. Lengkapi dengan ilustrasi gambar/ pembuktiannya.
Contoh:
phenomenon progressed Actual article analysis FTA or process analysis Reconstruction test
mechanism Object scope countermeasure Prevent a reocurrence Application to similar
Diisi dengan FTA (fault tree analysis)yang telah terbukti kebenarannnya berdasarkan reconstruction test yang telah
dilakukan. Dibagi menjadi penyebab dari why made dan why sent; dan
buatkan dalam bentuk diagram FTA (sertakan bukti, bila ada)
Contoh:
Phenomenon
Insulator tightening
cannot be carried out
Incoming Inspection
BAND B Installation
Only check completeness & appearance of Band B,
no attention to collar dimension.
No Instruction to check appropriate-type of sub
parts include collar length
Weakness of OS Incoming
Inspection ARAI
No Check Point Collar Length at
Inspection standard incoming Band B
Collar mix in WIP box No Control of
WIP box
Weakness of OS
Assy Band B IHP
Only check completeness of sub assy &
plating appearance, no check point
collar dimension
Weakness of OS
BAND B Instalation ARAI
Final Inspection
Weakness of OS Final
Inspection IHP
phenomenon progressed Actual article analysis FTA or process analysis Reconstruction test
mechanism Object scope countermeasure Prevent a reocurrence Application to similar
Mohon diisi dengan lot traceability dari part NG di supplier.
Process Problem Countermeasure Progressed Due Date
Move To
Assy
( Stock
Disk
Clutch
Friction )
Storage Stock Disk clutch Friction with Polybox
potential causing Bending
Change methode storage Disk Clutch Friction with
Hanger
Done 11st Dec
2017
phenomenon progressed Actual article analysis FTA or process analysis Reconstruction test
mechanism Object scope countermeasure Prevent a reocurrence Application to similar
After oiling Disk Clutch
Friction covered for prevent
kontami.
Diisi informasi terkait semua counter measure dari Supplier.
Mohon disampaikan Due date dari setiap counter measure.
Contoh:
phenomenon progressed Actual article analysis FTA or process analysis Reconstruction test
mechanism Object scope countermeasure Prevent a reocurrence Application to similar
problem why why why why Real cause
C/M
direction
Solve problem
Occur
No control of WIP
box when type
change happen
(Band A to Band
B)
No instruction
to check &
cleaning WIP
box before type
change begin
Weakness of
Operation
Standard
Lack of
experience
when create OS
Poor Q-
Guarantee
knowledge
Lack of know
how to create
good Q-
gurantee
process
Improve know
how to create
good Q-
guarantee
process
Add instruction
to check &
cleaning WIP
box into
knowledge
management
Outflow
Only check
completeness of
sub assy & plating
appearance, no
check point collar
dimension
No instruction
to check collar
type
Weakness of
Operation
standard
Didn’t challenge
to create
reliable Q-
Guarantee
(pokayoke
100%)
. Lack of know
how to create
good Q-
gurantee
process
Improve know
how to create
good Q-
guarantee
process
Create reliable
pokayoke jig to
ensure 100%
Q-Guarantee
Problem C/M direction Solve Problem
C/M rule change , system
change
Finish date
Occur
Improve know how to create good Q-
guarantee process
Add instruction to check & cleaning
WIP box into knowledge
management
Add instruction to check &
cleaning WIP box into knowledge
management
Feb 2018
Outflow
Improve know how to create good Q-
guarantee process
Create reliable pokayoke jig to
ensure 100% Q-Guarantee
Create reliable pokayoke jig to
ensure 100% Q-Guarantee
Feb 2018
Diisi informasi terkait Why- why analysis, beserta dengan Real cause dan
counter measure nya.
Contoh:
Diisi informasi terkait perbaikan
pada rule/ sistem di supplier.
Diisi dengan
due date
phenomenon progressed Actual article analysis FTA or process analysis Reconstruction test
mechanism Object scope countermeasure Prevent a reocurrence Application to similar
Diisi informasi terkait aplikasi counter measure untuk part- part lainnya yang similar.
Contoh:
Problem
C/M Rule Change ,
System Change
Application to similar PIC
Feb 2018
Keterangan (bila ada)
M1 M2 M3 M4
Occur
Revise OS assy Band
insulator
All line IHP, type K15,
K45 & K56
IHP
Plan
Act
Outflow
Revise collar check method
using hand jig 100%
All line IHP, type K15,
K45 & K56 IHP
Plan
Act

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Panduan AR 10 langkah problem solving dalam manufactur

  • 1. 10 AR Problem Solving Agus Ali Mahfudz Indonesian Tooling Technology 2024
  • 2. Title Part No. TR No Model Model Year Factory Line Maker Production Date Packing Date Occur Date LOCATION TR Date LOT No. Qty Claim Total Rank Mohon diisi dengan informasi detail dari trouble report (T/R) Ilustrasi gambar yang didapatkan dari T/R phenomenon progressed Actual article analysis FTA or process analysis Reconstruc tion test mechanis m Object scope counterme asure Prevent a recurrence Applicatio n to similar
  • 3. Contoh : Informasi masalah diterima oleh supplier Nov 14th 2017 phenomenon progressed Actual article analysis FTA or process analysis Reconstruction test mechanism Object scope countermeasure Prevent a reocurrence Application to similar Nov 14th 2017 Nov 17th 2017 Des 15th 2017 Des 14th 2017 Des 05th 2017 Des 18th 2017 Jan 12nd 2018 Informasi aktivitas penting yang dilakukan Diisi dengan Waktu Informasi aktivitas penting yang dilakukan Diisi dengan Waktu Diisi dengan Waktu Diisi dengan Waktu Diisi dengan Waktu Diisi dengan Waktu Diisi dengan Waktu Diisi dengan Waktu Diisi dengan progress aktivitas yang dilakukan di supplier
  • 4.  Verification Part Claim phenomenon progressed Actual article analysis FTA or process analysis Reconstruction test mechanism Object scope countermeasure Prevent a reocurrence Application to similar Diisi informasi terkait aktual part NG. Contoh: Summary dari verifikasi part claim s Drawing Actual Contoh: Dimension Length Collar Band B Insulator Standard 7 ± 0.50 mm (berdasarkan drawing) Length collar abnormaly, actual dimension length 9 mm [ standard : 7 ± 0.5 mm] Band B Collar Band A Informasi standard dari Drawing / limit sample/ standard lainnya maupun informasi part claim (apabila part NG dikirimkan balik ke AHM). Informasi kondisi aktual dari part klaim (part NG).
  • 5. phenomenon progressed Actual article analysis FTA or process analysis Reconstruction test mechanism Object scope countermeasure Prevent a reocurrence Application to similar Segmen Main press Visual Inspection 100 % Center assy Center move to driven assy Stamp & visual inspct Slide JIG 100 % Slide JIG 100 % Raw Material Delivery To AHM NKI Move to Assy ( STOCK ) Part claim detected NG by slide JIG Part masspro OK by slide JIG Dimension of Slide Jig : 3.23 mm = Thicknes max F/D : 3.08 mm Toleransi flatness : 0.15 Max Slide JIG assy not detect NG part , because only check for completeness Parts. GUARANTEE PROSES FCC Diisi dengan FTA/ proses analisis (Informasi terkait analisis dari setiap flow proses supplier,beserta potensi terjadinya masalah). Format bebas Contoh:
  • 6. phenomenon progressed Actual article analysis FTA or process analysis Reconstruction test mechanism Object scope countermeasure Prevent a reocurrence Application to similar Process Main Press Move To Assy ( Stock Disk Clutch Friction ) Centre Clutch Assy Stamp and Visual Inspection Potential Problem Fltaness NG ( Part Bending ) Part Bending during storage in the box Causing bending Disk Clutch Friction Can’t detect NG Part Actual Analysis 100% guaranteed by slide jig Proces Assy OK, but slide Jig after process assy can’t detect NG Part Bending. Because Slide Jig After assy designed for checkking completeness part. Condition disk clutch friction bending can not be seen because in this process part already mounted spring So the GAP condition is not visible. Judge O X O Slide Jig Can Detect NG Part Found Not Good Condition of Box ( the surface is essentially wavy ). This Condition causing Disk Clutch Friction Bending during storage in the box Diisi dengan FTA (faul tree analysis)/ process analysis lainnya. Format bebas Contoh:
  • 7. Phenomenon Progressed Actual article analysis FTA or process analysis Reconstruction test Mechanism Object scope Countermeasure Prevent a recurrence Application to similar  Blind Test to Operator Assy Insulator 1st Blind Test IHP operator Diisi dengan summary dari reconstruction test yang dilakukan. Add 3 pcs collar length 9 mm to normal collar WIP box Normal assembly process 3 pcs wrong collar assembled to band B assy Diisi dengan reconstruction test di supplier untuk menemukan penyebab dan/ atau membuktikan terjadinya part NG. Lengkapi dengan ilustrasi gambar/ pembuktiannya. Contoh:
  • 8. phenomenon progressed Actual article analysis FTA or process analysis Reconstruction test mechanism Object scope countermeasure Prevent a reocurrence Application to similar Diisi dengan FTA (fault tree analysis)yang telah terbukti kebenarannnya berdasarkan reconstruction test yang telah dilakukan. Dibagi menjadi penyebab dari why made dan why sent; dan buatkan dalam bentuk diagram FTA (sertakan bukti, bila ada) Contoh: Phenomenon Insulator tightening cannot be carried out Incoming Inspection BAND B Installation Only check completeness & appearance of Band B, no attention to collar dimension. No Instruction to check appropriate-type of sub parts include collar length Weakness of OS Incoming Inspection ARAI No Check Point Collar Length at Inspection standard incoming Band B Collar mix in WIP box No Control of WIP box Weakness of OS Assy Band B IHP Only check completeness of sub assy & plating appearance, no check point collar dimension Weakness of OS BAND B Instalation ARAI Final Inspection Weakness of OS Final Inspection IHP
  • 9. phenomenon progressed Actual article analysis FTA or process analysis Reconstruction test mechanism Object scope countermeasure Prevent a reocurrence Application to similar Mohon diisi dengan lot traceability dari part NG di supplier.
  • 10. Process Problem Countermeasure Progressed Due Date Move To Assy ( Stock Disk Clutch Friction ) Storage Stock Disk clutch Friction with Polybox potential causing Bending Change methode storage Disk Clutch Friction with Hanger Done 11st Dec 2017 phenomenon progressed Actual article analysis FTA or process analysis Reconstruction test mechanism Object scope countermeasure Prevent a reocurrence Application to similar After oiling Disk Clutch Friction covered for prevent kontami. Diisi informasi terkait semua counter measure dari Supplier. Mohon disampaikan Due date dari setiap counter measure. Contoh:
  • 11. phenomenon progressed Actual article analysis FTA or process analysis Reconstruction test mechanism Object scope countermeasure Prevent a reocurrence Application to similar problem why why why why Real cause C/M direction Solve problem Occur No control of WIP box when type change happen (Band A to Band B) No instruction to check & cleaning WIP box before type change begin Weakness of Operation Standard Lack of experience when create OS Poor Q- Guarantee knowledge Lack of know how to create good Q- gurantee process Improve know how to create good Q- guarantee process Add instruction to check & cleaning WIP box into knowledge management Outflow Only check completeness of sub assy & plating appearance, no check point collar dimension No instruction to check collar type Weakness of Operation standard Didn’t challenge to create reliable Q- Guarantee (pokayoke 100%) . Lack of know how to create good Q- gurantee process Improve know how to create good Q- guarantee process Create reliable pokayoke jig to ensure 100% Q-Guarantee Problem C/M direction Solve Problem C/M rule change , system change Finish date Occur Improve know how to create good Q- guarantee process Add instruction to check & cleaning WIP box into knowledge management Add instruction to check & cleaning WIP box into knowledge management Feb 2018 Outflow Improve know how to create good Q- guarantee process Create reliable pokayoke jig to ensure 100% Q-Guarantee Create reliable pokayoke jig to ensure 100% Q-Guarantee Feb 2018 Diisi informasi terkait Why- why analysis, beserta dengan Real cause dan counter measure nya. Contoh: Diisi informasi terkait perbaikan pada rule/ sistem di supplier. Diisi dengan due date
  • 12. phenomenon progressed Actual article analysis FTA or process analysis Reconstruction test mechanism Object scope countermeasure Prevent a reocurrence Application to similar Diisi informasi terkait aplikasi counter measure untuk part- part lainnya yang similar. Contoh: Problem C/M Rule Change , System Change Application to similar PIC Feb 2018 Keterangan (bila ada) M1 M2 M3 M4 Occur Revise OS assy Band insulator All line IHP, type K15, K45 & K56 IHP Plan Act Outflow Revise collar check method using hand jig 100% All line IHP, type K15, K45 & K56 IHP Plan Act