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Banking Sector Solutions
Jannuary 2014
Who we are /// 02
PAPERSOFT is a 15 year old company that provides document and
information services and solutions including capture, mailroom and scanning, data
extraction and process automation, as well as digital and physical records management
services.
We help our clients to make their processes more efficient,
agile and safe, while enriching, preserving and organizing their
information assets.
In a competitive and global economy, process efficiency
and information governance are essential parts of a
successful company.
In 1999
Founded
(as Arquivagest)
Key Facts about us /// 03
• Digital Mailroom
• Invoice Processing
• Smart Case
Management
Business Process
Outsourcing Services
150
30 000 000
Processing Volumes
(Digital and paper)
pages / year
1 minute to 5 working days
Processing Time
• PaperSoft Mobile
• PaperSoft Kiosk
• PaperSoft Centre
• PaperSoft Archive
Software Solutions
5 Countries
Processing
Centres
Employees
Certified
Methodology
Our Value Proposition /// 04
The Sector Pains /// 05
Banking Sector
Banking sector faces an increasingly tighter regulatory framework for
compliance along with data and information security
“28% of organizations are suffering from embarrassing data loss, and nearly 50%
are having issues with auditors or regulators” - AIIM survey, 2014
Too much time spent re-keying data, searching for paper copies and
manual filing due to
“To open an account for a single client, takes on average, 60 minutes and that
process is 90% manual” - According to IBM
Inability to track, record and retrieve documents and information across
the organization, resulting in incompliance and fines
Full E2E processing of information into the core system may take up to 6 months.
- According to IBM.
High processing costs due to inefficient and paper-based processes
“The average cost to scan/capture one document in the Banking & Financial
sector is 13 cents and it takes about 1.7 minutes to do it” – Aberdeen study, 2012
CentralInfrastructure
PaperSoft Archive
Our Banking Solutions /// 06DistributedInfrastructures
PaperSoft Centre
Client Systems
ERP/CRM
Mainframe
…
FTP/EMail/Fax
Classification
Extraction
Processing and Business Rules
Publication
Import & Scan
Search & Share
Retention Schedules
Store & Preserve
Security / Access
RecordsManagement
PaperSoft Mobile
Business Rules
Security Encription
E-Form with Capture
PaperSoft Kiosk
Business Rules
Digital Signature & Biometric Reader
E-Form with Capture
Context
Webservice
Reduce processing costs
Faster processing time
The Gains for Banks /// 07
Data accuracy (target 98%)
Safer Knowledge Base
Documents retention plan
Improved audit, control and
traceability
Regulatory compliance
Know Your Customer
Track physical & digital
documents
Sector Key Projects /// 08
Process automation for Accounting
Automatic Invoice processing VS Manual processing (old process)
Accounting entries uniformization
Multiple documents from suppliers with multiple layouts.
Accounting Business Rules application
Metadata output file, for client system integration
E2E Process Management
1.2K
Invoices
per month
 Average processing time: 2 working days
 AQL methodology Quality check with 98% accuracy
rate
Mozambique
 Mailroom and scanning
 Data extraction via OCR
 Invoice Automation
 Digital Archive
 Business Continuity plan
 Disaster Recovery Plan
 Project management
Scope / Challenges Volume
Centre
Client
Solutions & Services Key Performance Indicators
Sector Key Projects /// 09
Existing 1.5000K forms as paper backlog with both printed and manuscript documents
Process registration forms from Dealers & Business Rules application by form type for
existing backlog
Form mobile capture in remote places for agent activation process– Remote teams
In store kiosk solution with e-forms registration
Process business rules that includes document check-list, dates, signature verification,
etc.
Rejection process automation with communication with missing steps for action
Logistic difficulties (RH operationalization, network coverage, lack of electricity) for the
execution of activities in several regions.
Team training and management of more than 100 users nationally
System integration with multiple client systems
130 K
pages per
month
(ongoing)
 Average processing time: 2 minutes to 48 hours
 AQL methodology Quality check with 98% accuracy
rate
 Reconciliation ratio: 90% (sales vs records)
Mozambique
 Mailroom and Scanning
 Data Extraction via OCR/ICR
 Process Automation
 Records Management and safe destruction
 Digital Archive
 Printing , Enveloping & Dispatch Services
 Business Continuity Plan
 Disaster Recovery Plan
Scope / Challenges Volumes
Centre
Client
Solutions & Services Key Performance Indicators
Telcos Retail
Public SectorUtilities
Our Clients /// 10
Papersoft Banking Sector

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Papersoft Banking Sector

  • 2. Who we are /// 02 PAPERSOFT is a 15 year old company that provides document and information services and solutions including capture, mailroom and scanning, data extraction and process automation, as well as digital and physical records management services. We help our clients to make their processes more efficient, agile and safe, while enriching, preserving and organizing their information assets. In a competitive and global economy, process efficiency and information governance are essential parts of a successful company.
  • 3. In 1999 Founded (as Arquivagest) Key Facts about us /// 03 • Digital Mailroom • Invoice Processing • Smart Case Management Business Process Outsourcing Services 150 30 000 000 Processing Volumes (Digital and paper) pages / year 1 minute to 5 working days Processing Time • PaperSoft Mobile • PaperSoft Kiosk • PaperSoft Centre • PaperSoft Archive Software Solutions 5 Countries Processing Centres Employees Certified Methodology
  • 5. The Sector Pains /// 05 Banking Sector Banking sector faces an increasingly tighter regulatory framework for compliance along with data and information security “28% of organizations are suffering from embarrassing data loss, and nearly 50% are having issues with auditors or regulators” - AIIM survey, 2014 Too much time spent re-keying data, searching for paper copies and manual filing due to “To open an account for a single client, takes on average, 60 minutes and that process is 90% manual” - According to IBM Inability to track, record and retrieve documents and information across the organization, resulting in incompliance and fines Full E2E processing of information into the core system may take up to 6 months. - According to IBM. High processing costs due to inefficient and paper-based processes “The average cost to scan/capture one document in the Banking & Financial sector is 13 cents and it takes about 1.7 minutes to do it” – Aberdeen study, 2012
  • 6. CentralInfrastructure PaperSoft Archive Our Banking Solutions /// 06DistributedInfrastructures PaperSoft Centre Client Systems ERP/CRM Mainframe … FTP/EMail/Fax Classification Extraction Processing and Business Rules Publication Import & Scan Search & Share Retention Schedules Store & Preserve Security / Access RecordsManagement PaperSoft Mobile Business Rules Security Encription E-Form with Capture PaperSoft Kiosk Business Rules Digital Signature & Biometric Reader E-Form with Capture Context Webservice
  • 7. Reduce processing costs Faster processing time The Gains for Banks /// 07 Data accuracy (target 98%) Safer Knowledge Base Documents retention plan Improved audit, control and traceability Regulatory compliance Know Your Customer Track physical & digital documents
  • 8. Sector Key Projects /// 08 Process automation for Accounting Automatic Invoice processing VS Manual processing (old process) Accounting entries uniformization Multiple documents from suppliers with multiple layouts. Accounting Business Rules application Metadata output file, for client system integration E2E Process Management 1.2K Invoices per month  Average processing time: 2 working days  AQL methodology Quality check with 98% accuracy rate Mozambique  Mailroom and scanning  Data extraction via OCR  Invoice Automation  Digital Archive  Business Continuity plan  Disaster Recovery Plan  Project management Scope / Challenges Volume Centre Client Solutions & Services Key Performance Indicators
  • 9. Sector Key Projects /// 09 Existing 1.5000K forms as paper backlog with both printed and manuscript documents Process registration forms from Dealers & Business Rules application by form type for existing backlog Form mobile capture in remote places for agent activation process– Remote teams In store kiosk solution with e-forms registration Process business rules that includes document check-list, dates, signature verification, etc. Rejection process automation with communication with missing steps for action Logistic difficulties (RH operationalization, network coverage, lack of electricity) for the execution of activities in several regions. Team training and management of more than 100 users nationally System integration with multiple client systems 130 K pages per month (ongoing)  Average processing time: 2 minutes to 48 hours  AQL methodology Quality check with 98% accuracy rate  Reconciliation ratio: 90% (sales vs records) Mozambique  Mailroom and Scanning  Data Extraction via OCR/ICR  Process Automation  Records Management and safe destruction  Digital Archive  Printing , Enveloping & Dispatch Services  Business Continuity Plan  Disaster Recovery Plan Scope / Challenges Volumes Centre Client Solutions & Services Key Performance Indicators

Editor's Notes

  • #6: 1st Payment systems are a crucial part of every business. It is accounts payable and receivable departments job to make sure that invoices are processed in due time, respecting every part’s interests.
  • #7: 1st Payment systems are a crucial part of every business. It is accounts payable and receivable departments job to make sure that invoices are processed in due time, respecting every part’s interests.