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Leadership and Team Work




     Copyright © 2013 Pearson Education   9-1
Learning Objectives

Define leadership and distinguish it from management.

Discuss the concept of situational approaches to leadership.

Describe transformational and charismatic perspectives on
leadership.

Discuss leaders as coaches.

Describe strategic leadership, ethical leadership, and virtual
leadership.


                       Copyright © 2013 Pearson Education        9-2
Learning Objectives


Define teams, and discuss their benefits and limitations

Illustrate the 5 Cs of team member competencies

Team Building Activities

Team Reflection




                       Copyright © 2013 Pearson Education   9-3
Ice Breaker

                    PAIRED SHARING
                  Ideas for discussion:
• Find three things you and your partner have in common
• What would you do if won a lottery of One Million Dollars?
• Describe to your partner your most embarrassing moment.
The Nature of Leadership




     Copyright © 2013 Pearson Education   9-5
Trait Approaches to Leadership




        Copyright © 2013 Pearson Education   9-6
Behavioral Approaches to Leadership




                 Copyright © 2013 Pearson Education   9-7
Striving to Become the Starbucks
                                  of Sushi
                                                 Award-winning Singaporean
                                                 entrepreneur Douglas Foo
                                                 demonstrates plenty of achievement-
                                                 oriented leadership by challenging
                                                 staff to make Sakae Sushi the
                                                 Starbucks of sushi. He also
                                                 demonstrates supportive leadership
                                                 by promoting family values and
                                                 treating employees with respect.

                     Douglas Foo
McShane-Olekalns-Travaglione OB Pacific Rim 3e
                                                                                       8
The Situational Approach to Leadership




            Copyright © 2013 Pearson Education   9-9
Leadership through the Eyes of Followers




             Copyright © 2013 Pearson Education   9-10
Transformational Leadership




      Copyright © 2013 Pearson Education   9-11
Transformational Leadership at P&G


                                                             A. G. Lafley, CEO of Procter &
                                                            Gamble, practises transformational
                                                            leadership without using charisma.
                                                            By forming and communicating a
                                                            clear vision and modelling that
                                                            vision, he has transformed the
                                                            consumer goods company.




                     A. G. Lafley
McShane-Olekalns-Travaglione OB Pacific Rim 3e
                                          © 2010 The McGraw-Hill Companies, Inc. All rights reserved   12
Charismatic Leadership




            Copyright © 2013 Pearson Education   9-13
Video:
   SOUTHWEST CEO
– Get to know Gary Kelly




 © 2010 The McGraw-Hill Companies, Inc. All rights reserved   14
Emerging Issues in Leadership




       Copyright © 2013 Pearson Education   9-15
Strategic Leadership




   Copyright © 2013 Pearson Education   9-16
Ethical Leadership




  Copyright © 2013 Pearson Education   9-17
Virtual Leadership




  Copyright © 2013 Pearson Education   9-18
Leaders as Coaches




  Copyright © 2013 Pearson Education   9-19
ARE YOU UP FOR THE
        CHALLENGE?
• Split the class into large groups (12 to 15
  students each)
• Ask each team to come up with 3 to 5
  challenges that the other team must match
• The team that is able to complete the most
  challenges wins!

          © 2010 The McGraw-Hill Companies, Inc. All rights reserved   20
Teams at Ergon Energy
       At Ergon Energy, teamwork is a
       critical operational practice for
       achieving excellent customer service.
       The Queensland company organises
       employees into teams who are led by
       team leaders. Teamwork is one of
       Ergon’s six core values. Teamwork is
       also reinforced through company
       rewards.




McShane-Olekalns-Travaglione OB Pacific Rim 3e
                                                           21
What are Teams?

       • Groups of two or more
         people
       • Exist to fulfil a purpose
       • Interdependent – interact
         and influence each other
       • Mutually accountable for
         achieving common goals
       • Perceive themselves as a
         social entity



McShane-Olekalns-Travaglione OB Pacific Rim 3e
                                          © 2010 The McGraw-Hill Companies, Inc. All rights reserved   22
Team Structures




Copyright © 2013 Pearson Education   8-23
Team Effectiveness Model

                                                      Team Design

             Organisational and                                                 Team
                                                 •Task characteristics      Effectiveness
             Team Environment
                                                 •Team size
                                                 •Team composition       • Accomplish tasks
             • Rewards
                                                                         • Satisfy member
             • Communication                                               needs
             • Org structure                        Team Processes       • Maintain team
             • Org leadership                                              survival
                                                 • Team development
             • Physical space
                                                 • Team norms
                                                 • Team cohesiveness
                                                 • Team trust


McShane-Olekalns-Travaglione OB Pacific Rim 3e
                                                                                              24
Shell Looks for Team Players

                                                 Shell holds the 5-day Gourami
                                                 Business Challenge in
                                                 Europe, North America, and Asia
                                                 (shown in photo) to observe how
                                                 well the university students work
                                                 in teams. One of the greatest
                                                 challenges is for students from
                                                 different cultures and educational
                                                 specialisations to work together.




McShane-Olekalns-Travaglione OB Pacific Rim 3e
                                                                                      25
Five Cs of Team-member
                                       Competencies




McShane-Olekalns-Travaglione OB Pacific Rim 3e             26
Workshop Activity
Team Reflection
1. List things are going well in my team:


2. List things could be improved in my team:


3. My overall impression of my team experience is/are:


4. The most important things I learned from this team
   experience is/are:

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Pdp 18 jan2013

  • 1. Leadership and Team Work Copyright © 2013 Pearson Education 9-1
  • 2. Learning Objectives Define leadership and distinguish it from management. Discuss the concept of situational approaches to leadership. Describe transformational and charismatic perspectives on leadership. Discuss leaders as coaches. Describe strategic leadership, ethical leadership, and virtual leadership. Copyright © 2013 Pearson Education 9-2
  • 3. Learning Objectives Define teams, and discuss their benefits and limitations Illustrate the 5 Cs of team member competencies Team Building Activities Team Reflection Copyright © 2013 Pearson Education 9-3
  • 4. Ice Breaker PAIRED SHARING Ideas for discussion: • Find three things you and your partner have in common • What would you do if won a lottery of One Million Dollars? • Describe to your partner your most embarrassing moment.
  • 5. The Nature of Leadership Copyright © 2013 Pearson Education 9-5
  • 6. Trait Approaches to Leadership Copyright © 2013 Pearson Education 9-6
  • 7. Behavioral Approaches to Leadership Copyright © 2013 Pearson Education 9-7
  • 8. Striving to Become the Starbucks of Sushi Award-winning Singaporean entrepreneur Douglas Foo demonstrates plenty of achievement- oriented leadership by challenging staff to make Sakae Sushi the Starbucks of sushi. He also demonstrates supportive leadership by promoting family values and treating employees with respect. Douglas Foo McShane-Olekalns-Travaglione OB Pacific Rim 3e 8
  • 9. The Situational Approach to Leadership Copyright © 2013 Pearson Education 9-9
  • 10. Leadership through the Eyes of Followers Copyright © 2013 Pearson Education 9-10
  • 11. Transformational Leadership Copyright © 2013 Pearson Education 9-11
  • 12. Transformational Leadership at P&G A. G. Lafley, CEO of Procter & Gamble, practises transformational leadership without using charisma. By forming and communicating a clear vision and modelling that vision, he has transformed the consumer goods company. A. G. Lafley McShane-Olekalns-Travaglione OB Pacific Rim 3e © 2010 The McGraw-Hill Companies, Inc. All rights reserved 12
  • 13. Charismatic Leadership Copyright © 2013 Pearson Education 9-13
  • 14. Video: SOUTHWEST CEO – Get to know Gary Kelly © 2010 The McGraw-Hill Companies, Inc. All rights reserved 14
  • 15. Emerging Issues in Leadership Copyright © 2013 Pearson Education 9-15
  • 16. Strategic Leadership Copyright © 2013 Pearson Education 9-16
  • 17. Ethical Leadership Copyright © 2013 Pearson Education 9-17
  • 18. Virtual Leadership Copyright © 2013 Pearson Education 9-18
  • 19. Leaders as Coaches Copyright © 2013 Pearson Education 9-19
  • 20. ARE YOU UP FOR THE CHALLENGE? • Split the class into large groups (12 to 15 students each) • Ask each team to come up with 3 to 5 challenges that the other team must match • The team that is able to complete the most challenges wins! © 2010 The McGraw-Hill Companies, Inc. All rights reserved 20
  • 21. Teams at Ergon Energy At Ergon Energy, teamwork is a critical operational practice for achieving excellent customer service. The Queensland company organises employees into teams who are led by team leaders. Teamwork is one of Ergon’s six core values. Teamwork is also reinforced through company rewards. McShane-Olekalns-Travaglione OB Pacific Rim 3e 21
  • 22. What are Teams? • Groups of two or more people • Exist to fulfil a purpose • Interdependent – interact and influence each other • Mutually accountable for achieving common goals • Perceive themselves as a social entity McShane-Olekalns-Travaglione OB Pacific Rim 3e © 2010 The McGraw-Hill Companies, Inc. All rights reserved 22
  • 23. Team Structures Copyright © 2013 Pearson Education 8-23
  • 24. Team Effectiveness Model Team Design Organisational and Team •Task characteristics Effectiveness Team Environment •Team size •Team composition • Accomplish tasks • Rewards • Satisfy member • Communication needs • Org structure Team Processes • Maintain team • Org leadership survival • Team development • Physical space • Team norms • Team cohesiveness • Team trust McShane-Olekalns-Travaglione OB Pacific Rim 3e 24
  • 25. Shell Looks for Team Players Shell holds the 5-day Gourami Business Challenge in Europe, North America, and Asia (shown in photo) to observe how well the university students work in teams. One of the greatest challenges is for students from different cultures and educational specialisations to work together. McShane-Olekalns-Travaglione OB Pacific Rim 3e 25
  • 26. Five Cs of Team-member Competencies McShane-Olekalns-Travaglione OB Pacific Rim 3e 26
  • 28. Team Reflection 1. List things are going well in my team: 2. List things could be improved in my team: 3. My overall impression of my team experience is/are: 4. The most important things I learned from this team experience is/are:

Editor's Notes

  • #2: Title Slide
  • #6: Because leadership is a term that is often used in everyday conversation, you might assume that it has a common and accepted meaning. It is also, however, a word that is often misused. We define leadership as the processes and behaviors used by someone, such as a manager, to motivate, inspire, and influence the behaviors of others. One of the biggest errors people make is assuming that leadership and management mean the same thing when they are really different concepts. A person can be a manager, a leader, both, or neither. Management focuses primarily on the activities of planning, organizing, leading, and controlling. Leadership, in contrast, is much more closely related to activities such as agenda setting, aligning, inspiring, and monitoring. Management and leadership may occasionally overlap but each is also a discrete and separate set of activities. Hence, a person may be a manager (but not a leader), a leader (but not a manager), or both a manager and a leader.
  • #7: Early researchers believed that notable leaders had some unique set of qualities or traits that distinguished them from their peers and endured throughout history. This trait approach to leadership led researchers to focus on identifying the essential leadership traits, including intelligence, dominance, self-confidence, energy, activity (versus passivity), and knowledge about the job.
  • #8: In the late 1940s, most researchers began to shift away from the trait approach and to look at leadership as a set of actual behaviors. The goal of the behavioral approach to leadership was to determine what behaviors were employed by effective leaders. These researchers assumed that the behaviors of effective leaders differed somehow from the behaviors of less effective leaders, and that the behaviors of effective leaders would be the same across all situations.This research led to the identification of two basic forms of leader behavior. While different researchers applied different names, the basic leader behaviors identified during this period were:Task-focused leader behaviorEmployee-focused leader behavior
  • #10: The situational approach to leadership assumes that appropriate leader behavior varies from one situation to another. The situational approach to leadership attempts to identify various forms of leader behavior that result in contingent outcomes and consequences. By contingent, we mean that they depend on elements of the situation and characteristics of both the leader and followers.
  • #11: Another recent perspective that has been adopted by some leadership experts focuses on how leaders are seen through the eyes of their followers. The two primary approaches to leadership through the eyes of followers are transformational leadership and charismatic leadership.
  • #12: Transformational leadership focuses on the importance of leading for change (as opposed to leading during a period of stability).Thus, transformational leadership is the set of abilities that allows a leader to recognize the need for change, to create a vision to guide that change, and to execute the change effectively.
  • #14: Charismatic leadership is a type of influence based on the leader’s charisma, a form of interpersonal attraction that inspires support and acceptance. Charismatic leaders are likely to have a lot of confidence in their beliefs and ideals and a strong need to influence people.They also tend to communicate high expectations about follower performance and to express confidence in their followers.
  • #16: Finally, there are also three emerging issues in leadership that warrant discussion. These issues are strategic leadership, ethical leadership, and virtual leadership.
  • #17: Strategic leadership is a new concept that explicitly relates leadership to the role of top management. Strategic leadership is a leader’s ability to understand the complexities of both the organization and its environment and to lead change in the organization so as to enhance its competitiveness.
  • #18: Most people have long assumed that business leaders are ethical people. But in the wake of recent corporate scandals at firms like Enron, Boeing, and AIG, faith in business leaders has been shaken. Perhaps now more than ever, high standards of ethical conduct are being held up as a prerequisite for effective leadership. More specifically, business leaders are being called on to maintain high ethical standards for their own conduct, to unfailingly exhibit ethical behavior, and to hold others in their organizations to the same standards – in short, to practice ethical leadership.
  • #19: Finally, virtual leadership is also emerging as an important issue for organizations. In earlier times, leaders and their employees worked together in the same physical location and engaged in face-to-face interactions on a regular basis. But in today’s world, both leaders and their employees may work in locations that are far from one another. Such arrangements might include people telecommuting from a home office one or two days a week to people actually living and working far from company headquarters.Increasingly, then, communication between leaders and their subordinates happens largely by telephone and e-mail. One implication may be that leaders in these situations must work harder at creating and maintaining relationships with their employees that go beyond words on a computer screen.
  • #20: Many organizations today are using teams. Many other organizations are attempting to become less hierarchical – that is, to eliminate the old-fashioned command-and-control mentality often inherent in bureaucratic organizations and to motivate and empower individuals to work independently. In each case, the role of leaders is also changing. Whereas leaders were once expected to control situations, direct work, supervise people, closely monitor performance, make decisions, and structure activities, many leaders today are being asked to change how they manage people. Perhaps the best description of this new role is for the leader to become a coach instead of an overseer.
  • #24: We have already noted the increased use of teams in organizations. Yet another benefit that some companies get from using teams is increased motivation and enhanced job satisfaction among those employees working in teams. Although teams are often less effective in traditional and rigidly structured bureaucratic organizations, they often help smaller, more flexible organizations make decisions more quickly and effectively, enhance companywide communication, and encourage organizational members to feel more like a part of an organization. In turn, these attitudes usually lead to higher levels of both employee motivation and job satisfaction.But managers should remember that teams are not for everyone.