9-1
Performance -Q Awards
Performance -Q Awards
Baldrige Award
Deming Prize
9-2
MBNQ Award
MBNQ Award
1.0 Leadership (125 points)
2.0 Strategic Planning (85 points)
3.0 Customer and Market Focus (85 points)
4.0 Information and Analysis (85 points)
5.0 Human Resource Focus (85 points)
6.0 Process Management (85 points)
7.0 Business Results (450 points)
9-3
Benefits of Baldrige Competition
Benefits of Baldrige Competition
 Financial success
 Winners share their knowledge
 The process motivates employees
 The process provides a well-designed
quality system
 The process requires obtaining data
 The process provides feedback
9-4
EQ Award
EQ Award
 Prizes intended to identify role models
 Leadership
 Customer focus
 Corporate social responsibility
 People development and involvement
 Results orientation
9-5
The Deming Prize
The Deming Prize
 Honoring W. Edwards Deming
 Japan’s highly coveted award
 Main focus on statistical quality
control

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Performance -Q Awards.ppt for Q awards for quality

  • 1. 9-1 Performance -Q Awards Performance -Q Awards Baldrige Award Deming Prize
  • 2. 9-2 MBNQ Award MBNQ Award 1.0 Leadership (125 points) 2.0 Strategic Planning (85 points) 3.0 Customer and Market Focus (85 points) 4.0 Information and Analysis (85 points) 5.0 Human Resource Focus (85 points) 6.0 Process Management (85 points) 7.0 Business Results (450 points)
  • 3. 9-3 Benefits of Baldrige Competition Benefits of Baldrige Competition  Financial success  Winners share their knowledge  The process motivates employees  The process provides a well-designed quality system  The process requires obtaining data  The process provides feedback
  • 4. 9-4 EQ Award EQ Award  Prizes intended to identify role models  Leadership  Customer focus  Corporate social responsibility  People development and involvement  Results orientation
  • 5. 9-5 The Deming Prize The Deming Prize  Honoring W. Edwards Deming  Japan’s highly coveted award  Main focus on statistical quality control