Personal and professional correspondence pract
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This document discusses different types of letters used in personal, professional, and business correspondence. It outlines the formats and purposes of informal letters between friends and family, formal letters to officials or authorities, and business letters between companies and customers. Informal letters are more casual in tone while formal and business letters follow specific formats. The document provides examples of letter components like salutations, bodies, closings, and enclosures for each letter type.
Personal and professional correspondence pract
- 2. Types of letters Letters, basically, are of two types Informal letters Formal letters nandkishore sarap
- 3. Informal letters Informal letters are written to relatives, friends and the people very well known to you.These types of letters have casual format and style. General format Sender’s address with date Salutation main body Complimentary close Signature (Name) nandkishore sarap
- 4. Layout for informal letter Sender’s Address Pin Code: Date: Salutation (My Dear, Dear etc.) Main body of the letter (3 to 4 paragraphs, each paragraph dealing with single idea) Subscription (Yours affectionately, lovingly etc.) Signature (Name) nandkishore sarap
- 5. Note The objective of writing this type of letters is to establish personal contact or to maintain a personal relationship. Requesting, apologizing, congratulating, inquiring, sympathizing, thanking, informing etc. form the subject matter for informal letters. nandkishore sarap
- 6. Formal letters (official letters) Formal letters are addressed to officials, authorities, distinguished personalities, employment agencies, newspapers editors and the like. nandkishore sarap
- 7. Format for formal letters Address of sender with date (Name), designation and address of the recipient Subject Reference (If applicable) Salutation Main body of the letter Subscription Signature/Name Enclosure Copies (cc) nandkishore sarap
- 8. Layout for formal letter Sender’sAddress Pin Code Date Address of the Addressee Subject: Reference: Salutation (Dear Sir, Respected Sir,) Main body (Brief, precise, to the point, carefully worded) Subscription (Yours faithfully, sincerely etc.) Signature Name Enclosure: Copy to: nandkishore sarap
- 9. Business letters Business letters are written to customers, suppliers, associate organizations, credit agencies, government offices, employees etc. The subjects for business letters are selling a product, making a complaint or an enquiry, thanking somebody, seeking information or advice, mollifying (consoling) the injured fillings of a customer etc. nandkishore sarap
- 10. Format for business letter Heading – Letterhead- (name of organization, address, tel. nos., E-mail ID etc.) Date /No of letter Reference – Reference of previous correspondence of both the parties Inside address – Address of addressee Attention Line –To ensure prompt attention to letter, marked to a particular officer (either by designation or name) Salutation Subject Main Body Complementary close Signature/name Identification mark –To identify the typist of the letter Enclosure/CC nandkishore sarap
- 11. Types of business letters Letters inviting quotations sending quotations Letters placing orders Sales letters Letters of apology Complaint letter etc. nandkishore sarap
- 12. Assignments Write one informal letter one formal letter two business letters nandkishore sarap