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PERSONAL
PRODUCTIVITY AND
KNOWLEDGE WORK:
HARD TRUTHS AND
“HOT TIPS”

November 29, 2012
Scott Bragg
Why does this
 matter to
    me?
Personal
Productivity
=
when you take how
productive you are
personally.
Congratulations!
YOU
ARE A KNOWLEDGE
WORKER
“In knowledge work, the
task is not given, it has to
be determined.”

                  -Peter Drucker
THE BAD NEWS
This is how we live
today:

New demands +
insufficient
resources = STRESS!
THE BAD NEWS
…can lead to DESPAIR
THE BAD NEWS   (cont’d)


THE INTERNET
IS OUT TO GET
YOU!
THE BAD NEWS                                    (cont’d)

 15 hours, 33 minutes

The average time a person
spends on Facebook every
month.

        Source: http://www.statisticbrain.com/social-networking-statistics/
THE BAD NEWS   (cont’d)

Social media isn’t
free. It’s just a
different kind of
expensive.
THE BAD NEWS   (cont’d)


Email is out
to get you
too.
THE BAD NEWS         (cont’d)

Facebook:

CONTROL: High
EXPECTATIONS: Low

Email:

CONTROL: Low
EXPECTATIONS: High
MULTI-TASKING
     =
“MULTI-TASKING”
        =
 Background tasking
         or
   Switch-tasking
Photo: http://www.flickr.com/photos/sybrenstuvel/2468506922/
LET ME INTRODUCE YOU…




 Photo: www.davidco.com/about-us/about-     Photo: http://merlinm.com/about/
 david-allen /


 David Allen                              Merlin Mann
 • Getting Things Done                    • Inbox Zero (just
   (call it “GTD” to show                   Google it)
    you’re in the know)                   • 43Folders.com
                                          • Back to Work
“It’s possible for a person
to have an overwhelming
number of things to do and
still function productively
with a clear head and a
positive sense of relaxed
control”
                                  -David Allen
   The very first sentence of “Getting Things Done”
GTD in one sentence
A system for transforming
the amorphous blob of
“stuff” you deal with every
day into clear, meaningful
action steps toward
completing valuable,
meaningful projects.
“Minds are for
having ideas, not
holding them.”
            -David Allen
TIME
and


ATTENTION
• Scarce resources
• Inelastic (in economic sense)

• Irreplaceable
• We don’t know how to properly
  value them
“The goal isn’t
effective time
management.

It’s effective attention
management.”
               -Merlin Mann
So, where’s
the best place
to start?
How about email?
“Are you really checking
your email, or is your email
“checking” (and wrecking)
you?”


                   -Scott Bragg
                      Just now
This is what most Inboxes look like:
This is what your Inbox could look like:
Inbox Zero
The Goal:
To process your
inbox to zero every
time you check your
email.
Inbox Zero: The 4 Ds
1. Do it!
2. Delete it! (or “Archive”)
3. Delegate it! (then Delete it)
4. Defer it (Whoa there!)

 (These 4 Ds are slightly altered from D. Allen and M. Mann’s original, by me.)
Deferring It (the basics)
• Decide on a permanent place to collect
  deferred tasks or “things.”

• Verb every task you collect.

• Make it a habit to evaluate your collection of
  deferred tasks regularly.

• Two different lists: “To Do” and “To Do
  Someday”
CONGRATULATIONS!

You made it to the
“Hot Tips” part of
 our programme!
Party
1   Turn off the
    pop-up
    notification in
    Outlook.
2   Make habits
    out of
    completing
    recurring tasks.
3   Your Trash
    folder and
    Recycling Bin
    are great short-
    term storage.
4   Turn on “Out of
    Office” when
    working on an
    important
    project.
5   Check email
    only once an
    hour.
6   Use your
    calendar to
    mark off large
    chunks of time
    for projects.
7   F11 is your best
    friend.
Want more?
Getting Things Done by David Allen

Inbox Zero talk by Merlin Mann for Google (link)

Back to Work podcast with Merlin Mann at 5by5.tv/b2w

Linchpin by Seth Godin

The Effective Executive by Peter Drucker

Flying Without a Net by Tom DeLong

Thinking Fast and Slow by Daniel Kahneman

The Power of Habit by Charles Duhigg
Thank You!

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Personal Productivity & Knowledge Work: Hard Truths and "Hot Tips"

  • 1. PERSONAL PRODUCTIVITY AND KNOWLEDGE WORK: HARD TRUTHS AND “HOT TIPS” November 29, 2012 Scott Bragg
  • 2. Why does this matter to me?
  • 3. Personal Productivity = when you take how productive you are personally.
  • 5. “In knowledge work, the task is not given, it has to be determined.” -Peter Drucker
  • 6. THE BAD NEWS This is how we live today: New demands + insufficient resources = STRESS!
  • 7. THE BAD NEWS …can lead to DESPAIR
  • 8. THE BAD NEWS (cont’d) THE INTERNET IS OUT TO GET YOU!
  • 9. THE BAD NEWS (cont’d) 15 hours, 33 minutes The average time a person spends on Facebook every month. Source: http://www.statisticbrain.com/social-networking-statistics/
  • 10. THE BAD NEWS (cont’d) Social media isn’t free. It’s just a different kind of expensive.
  • 11. THE BAD NEWS (cont’d) Email is out to get you too.
  • 12. THE BAD NEWS (cont’d) Facebook: CONTROL: High EXPECTATIONS: Low Email: CONTROL: Low EXPECTATIONS: High
  • 14. “MULTI-TASKING” = Background tasking or Switch-tasking
  • 16. LET ME INTRODUCE YOU… Photo: www.davidco.com/about-us/about- Photo: http://merlinm.com/about/ david-allen / David Allen Merlin Mann • Getting Things Done • Inbox Zero (just (call it “GTD” to show Google it) you’re in the know) • 43Folders.com • Back to Work
  • 17. “It’s possible for a person to have an overwhelming number of things to do and still function productively with a clear head and a positive sense of relaxed control” -David Allen The very first sentence of “Getting Things Done”
  • 18. GTD in one sentence A system for transforming the amorphous blob of “stuff” you deal with every day into clear, meaningful action steps toward completing valuable, meaningful projects.
  • 19. “Minds are for having ideas, not holding them.” -David Allen
  • 20. TIME and ATTENTION • Scarce resources • Inelastic (in economic sense) • Irreplaceable • We don’t know how to properly value them
  • 21. “The goal isn’t effective time management. It’s effective attention management.” -Merlin Mann
  • 22. So, where’s the best place to start?
  • 24. “Are you really checking your email, or is your email “checking” (and wrecking) you?” -Scott Bragg Just now
  • 25. This is what most Inboxes look like:
  • 26. This is what your Inbox could look like:
  • 27. Inbox Zero The Goal: To process your inbox to zero every time you check your email.
  • 28. Inbox Zero: The 4 Ds 1. Do it! 2. Delete it! (or “Archive”) 3. Delegate it! (then Delete it) 4. Defer it (Whoa there!) (These 4 Ds are slightly altered from D. Allen and M. Mann’s original, by me.)
  • 29. Deferring It (the basics) • Decide on a permanent place to collect deferred tasks or “things.” • Verb every task you collect. • Make it a habit to evaluate your collection of deferred tasks regularly. • Two different lists: “To Do” and “To Do Someday”
  • 30. CONGRATULATIONS! You made it to the “Hot Tips” part of our programme!
  • 31. Party
  • 32. 1 Turn off the pop-up notification in Outlook.
  • 33. 2 Make habits out of completing recurring tasks.
  • 34. 3 Your Trash folder and Recycling Bin are great short- term storage.
  • 35. 4 Turn on “Out of Office” when working on an important project.
  • 36. 5 Check email only once an hour.
  • 37. 6 Use your calendar to mark off large chunks of time for projects.
  • 38. 7 F11 is your best friend.
  • 39. Want more? Getting Things Done by David Allen Inbox Zero talk by Merlin Mann for Google (link) Back to Work podcast with Merlin Mann at 5by5.tv/b2w Linchpin by Seth Godin The Effective Executive by Peter Drucker Flying Without a Net by Tom DeLong Thinking Fast and Slow by Daniel Kahneman The Power of Habit by Charles Duhigg

Editor's Notes

  • #14: It doesn’t really exist, but there are enough things in this world that look like it to make a lot of people think that it does.
  • #15: Switchtasking involves attention entropy—you loose attention, concentration, focus every time you switch from one task to another, and have to reset each time. It’s just the way your brain works.
  • #17: Show the book at this point—dropped it from the slide deck.
  • #20: The reason you get so stressed out is that you’re holding a million things in your head. Those things all get mushed together and weighed against each other and they’re in your head and not outside of yourself. This can drive you crazy.
  • #21: Merlin Mann comparison between taking $100 and taking 45 minutes of time
  • #30: Different content types on a to-do list: spring cleaning v. drop bill in mail
  • #34: Timesheet and monthly report. At the end of the day, or after the completion of a project, write it down immediately, capture it, put in a place you know you’ll find it, and stop worrying about it.
  • #38: If a project is a priority, it should be get equal or greater standing against non-existent meetings.