SlideShare a Scribd company logo
A Standardized Approach to Assessment – Phase 2New Improvements Based on Student , Consultant & Library Faculty FeedbackShannon M. StaleyEducation  & Web Services Librarian
In 2008 / 2009, We Began By:Developing and testing an assessment tool that could:Facilitate the development of pre and post achievement testsLink survey questions to learning outcomes and ACRL standardsDeliver real time reports and statistical analysis
In 2010, We Asked the Question:How can we improve the tool and the assessment process?Usability testing sessions with librarians who have not used the toolMore cognitive interviews with students to improve question developmentImproved statistical analysis Focus group with librarians who have used the tool
1. Usability Testing
Usability Sessions: Changes you asked for Comment: I didn’t understand where I was when I entered the tool.
Usability Sessions: Changes you asked for Remedy: A clearly defined menu as the starting screen
Usability Sessions: Changes you asked for Comment: Make it easier to toggle from my personal account to all questions and possibly select and copy some for my account.
Usability Sessions: Changes you asked for Remedy: “View Other Librarians’ Questions” was changed to “View All Questions.”
It’s easier to add and remove questions.
The “My Questions” view and “All Questions” view are different colors for more distinction.
We have indicated which questions have been standardized.Usability Sessions: Changes you asked for Comment: I didn’t understand when the survey was actually created – also the link to the survey was on a site somewhere.
Usability Sessions: Changes you asked for Remedy: A message indicates the survey was created and the URL to the survey is provided so that it can be posted anywhere.
2. More Cognitive Interviews
More Cognitive Interviews:Cognitive interviewing is a survey development technique that involves one-on-one interviews with a sample of the target population to assess the quality of survey questions.
During the cognitive interview process, the interviewer uses techniques to elicit feedback on survey questions.
We asked interviewees to read questions aloud and tell us what they thought the questions meant. Also, whether there was any terminology that was confusing.More Cognitive Interviews:Original pilot study involved only 5 one-on-one interviews with undergraduate students
Wanted to aim for 10 interviews prior to Fall 2010 when we planned to use the tool again in the classroomCognitive Interviews:Changes we madeQuestion:What are a few of the core databases for Education students?  Changes: We changed “core databases” to “most important databases” after we learned that some interviewees were confused by the original term.
We changed “Education students” to “students in the College of Education” to be clearer in our meaning.Cognitive Interviews:Changes we madeQuestion:When you start a search, why is it best not to limit results 	to full text only?  Changes: We added “articles” after “full text” in the question after	we learned that some interviewees weren’t clear on the meaning of the phrase “full text.”
Cognitive Interviews:Changes we madeQuestion:In PsycInfo, how do I save a search result for the current search session?  Changes: We made explicit that PsycInfo was a database, since many of the interviewees did not know what the term meant.Cognitive Interviews:Changes we madeQuestion:How can you tell you are reading a popular magazine?  Changes: Interviewees thought “popular” meant desirable or heavily used material rather than non-scholarly so we changed the question to:
How can you tell you are reading a magazine instead of a scholarly source of information?3. Improved Statistical Analysis
Improved Statistical Analysis:Built in TTEST ReportsWe built in TTEST Reports through a link to an excel spreadsheetImproved Statistical Analysis:Built in TTEST Reports Snapshot of the an excel spreadsheet report with TTEST tabulationImproved Statistical Analysis:Advanced Correlation TemplatesKendall’s Bivariate Correlation Analysis
Asteriks by values in the matrix show statistically significant relationships between background factors.
This data set shows that students who received prior library instruction had higher pre-scores than those who had not. Also those who received prior library instruction spent more time using library resources than those who had not.4. Focus Group
Focus Group:Points for DiscussionAre we testing teaching effectiveness or student learning?
Do numbers offer the big picture of teaching effectiveness?

More Related Content

PPTX
Depending on our users final
PPT
Depending On Our Users
PPT
Depending on our users
PPTX
QIPP Presentation
PPTX
Pedagogical and Technological Interventions in Peer Review (Shivers-McNair) #...
PPT
Academic Uses For Data Collection And Graphing
PPT
Getting Them There: A Small-Scale Usability Test of a University Library Website
PPT
Surveying Users: Be Careful What You Ask For
Depending on our users final
Depending On Our Users
Depending on our users
QIPP Presentation
Pedagogical and Technological Interventions in Peer Review (Shivers-McNair) #...
Academic Uses For Data Collection And Graphing
Getting Them There: A Small-Scale Usability Test of a University Library Website
Surveying Users: Be Careful What You Ask For

What's hot (20)

PPTX
A Survey of Best Practices for Writing and Editing CME Needs Assessments
PPTX
Assessment during a pandemic: Using ACRL’s project OUTCOME to assess instruct...
PPTX
Unit 1 assignment 1 blog
PPT
Learning impact awards student version
PPT
Authentic Assessment For School Libraries
PDF
High School Instructional Strategies Report 2009/2010
PPT
Lausd Presentation Jan 2009[1]
PPTX
Prep for mock exam 2
PPTX
09-10 Centralia College eLearning Satisfaction Data
PPTX
Judith Schwartz/QuestionPoint Use Study at Hunter College
PPTX
Data Driven Dialogue
PPTX
Data Driven Dialogue
PDF
Running a Survey
PPT
30 Minute Data Dialogue
PPT
Science Project Experiment Template
PPTX
DORA and the reinvention of research assessment
PPTX
Exploring the exam paper section a
PPT
Eli Workshop PowerPoint
PPT
Innovations and Adaptations in Online Geography Education
PDF
Thailand ebooks market research
A Survey of Best Practices for Writing and Editing CME Needs Assessments
Assessment during a pandemic: Using ACRL’s project OUTCOME to assess instruct...
Unit 1 assignment 1 blog
Learning impact awards student version
Authentic Assessment For School Libraries
High School Instructional Strategies Report 2009/2010
Lausd Presentation Jan 2009[1]
Prep for mock exam 2
09-10 Centralia College eLearning Satisfaction Data
Judith Schwartz/QuestionPoint Use Study at Hunter College
Data Driven Dialogue
Data Driven Dialogue
Running a Survey
30 Minute Data Dialogue
Science Project Experiment Template
DORA and the reinvention of research assessment
Exploring the exam paper section a
Eli Workshop PowerPoint
Innovations and Adaptations in Online Geography Education
Thailand ebooks market research
Ad

Similar to Phase II Overview of Information Literacy Assessment Project (20)

PPTX
What will they need? Pre-assessment techniques for instruction session.
PPT
Phase I: Overview
PPTX
Assessment literacy
PPT
Standardized Information Literacy Assessment
PPTX
Creating an Effective Survey Instrument
PDF
Starr Hoffman - Data Collection & Research Design
PDF
Digging into assessment data: Tips, tricks, and tools of the trade.
PPTX
Better UX Surveys at UCD2012 by @cjforms
PDF
LIBRARY ASSESSMENT
PPTX
Assessment tools (KARTHICKRAJANR).pptx
PPTX
Questionnaires and surveys
PDF
Steps to Design a Better Survey (Jean Fox & Scott Fricker)
PPTX
Unh il lesson plan design & assessment
PPTX
Using Surveys to Improve Your Library: Part 1 (Sept. 2018)
PPTX
How to Improve Your Library Instruction: Assessment in Five Minutes (November...
PPTX
Assessment for LI sessions
PPTX
Tool development presentation
PPTX
Surveying the State of Library Assessment
PPTX
Surveying the State of Library Assessment
PPTX
Edu 697 week 4 redesign edu 652 week 5 assignment
What will they need? Pre-assessment techniques for instruction session.
Phase I: Overview
Assessment literacy
Standardized Information Literacy Assessment
Creating an Effective Survey Instrument
Starr Hoffman - Data Collection & Research Design
Digging into assessment data: Tips, tricks, and tools of the trade.
Better UX Surveys at UCD2012 by @cjforms
LIBRARY ASSESSMENT
Assessment tools (KARTHICKRAJANR).pptx
Questionnaires and surveys
Steps to Design a Better Survey (Jean Fox & Scott Fricker)
Unh il lesson plan design & assessment
Using Surveys to Improve Your Library: Part 1 (Sept. 2018)
How to Improve Your Library Instruction: Assessment in Five Minutes (November...
Assessment for LI sessions
Tool development presentation
Surveying the State of Library Assessment
Surveying the State of Library Assessment
Edu 697 week 4 redesign edu 652 week 5 assignment
Ad

Phase II Overview of Information Literacy Assessment Project

  • 1. A Standardized Approach to Assessment – Phase 2New Improvements Based on Student , Consultant & Library Faculty FeedbackShannon M. StaleyEducation & Web Services Librarian
  • 2. In 2008 / 2009, We Began By:Developing and testing an assessment tool that could:Facilitate the development of pre and post achievement testsLink survey questions to learning outcomes and ACRL standardsDeliver real time reports and statistical analysis
  • 3. In 2010, We Asked the Question:How can we improve the tool and the assessment process?Usability testing sessions with librarians who have not used the toolMore cognitive interviews with students to improve question developmentImproved statistical analysis Focus group with librarians who have used the tool
  • 5. Usability Sessions: Changes you asked for Comment: I didn’t understand where I was when I entered the tool.
  • 6. Usability Sessions: Changes you asked for Remedy: A clearly defined menu as the starting screen
  • 7. Usability Sessions: Changes you asked for Comment: Make it easier to toggle from my personal account to all questions and possibly select and copy some for my account.
  • 8. Usability Sessions: Changes you asked for Remedy: “View Other Librarians’ Questions” was changed to “View All Questions.”
  • 9. It’s easier to add and remove questions.
  • 10. The “My Questions” view and “All Questions” view are different colors for more distinction.
  • 11. We have indicated which questions have been standardized.Usability Sessions: Changes you asked for Comment: I didn’t understand when the survey was actually created – also the link to the survey was on a site somewhere.
  • 12. Usability Sessions: Changes you asked for Remedy: A message indicates the survey was created and the URL to the survey is provided so that it can be posted anywhere.
  • 13. 2. More Cognitive Interviews
  • 14. More Cognitive Interviews:Cognitive interviewing is a survey development technique that involves one-on-one interviews with a sample of the target population to assess the quality of survey questions.
  • 15. During the cognitive interview process, the interviewer uses techniques to elicit feedback on survey questions.
  • 16. We asked interviewees to read questions aloud and tell us what they thought the questions meant. Also, whether there was any terminology that was confusing.More Cognitive Interviews:Original pilot study involved only 5 one-on-one interviews with undergraduate students
  • 17. Wanted to aim for 10 interviews prior to Fall 2010 when we planned to use the tool again in the classroomCognitive Interviews:Changes we madeQuestion:What are a few of the core databases for Education students?  Changes: We changed “core databases” to “most important databases” after we learned that some interviewees were confused by the original term.
  • 18. We changed “Education students” to “students in the College of Education” to be clearer in our meaning.Cognitive Interviews:Changes we madeQuestion:When you start a search, why is it best not to limit results to full text only?  Changes: We added “articles” after “full text” in the question after we learned that some interviewees weren’t clear on the meaning of the phrase “full text.”
  • 19. Cognitive Interviews:Changes we madeQuestion:In PsycInfo, how do I save a search result for the current search session?  Changes: We made explicit that PsycInfo was a database, since many of the interviewees did not know what the term meant.Cognitive Interviews:Changes we madeQuestion:How can you tell you are reading a popular magazine?  Changes: Interviewees thought “popular” meant desirable or heavily used material rather than non-scholarly so we changed the question to:
  • 20. How can you tell you are reading a magazine instead of a scholarly source of information?3. Improved Statistical Analysis
  • 21. Improved Statistical Analysis:Built in TTEST ReportsWe built in TTEST Reports through a link to an excel spreadsheetImproved Statistical Analysis:Built in TTEST Reports Snapshot of the an excel spreadsheet report with TTEST tabulationImproved Statistical Analysis:Advanced Correlation TemplatesKendall’s Bivariate Correlation Analysis
  • 22. Asteriks by values in the matrix show statistically significant relationships between background factors.
  • 23. This data set shows that students who received prior library instruction had higher pre-scores than those who had not. Also those who received prior library instruction spent more time using library resources than those who had not.4. Focus Group
  • 24. Focus Group:Points for DiscussionAre we testing teaching effectiveness or student learning?
  • 25. Do numbers offer the big picture of teaching effectiveness?
  • 26. Need more research to develop a cut score or acceptable percentage of correct responses.
  • 27. Need to gather support from other SJSU librarians and get campus endorsement
  • 28. The data is helpful to librarians and faculty – it gives us some ballpark idea of whether students are learning or notWeb Site Tool Kit:URL:http://www.sjsu.edu/faculty/sstaley/sila/Provides complete overview of the entire assessment project from pilot study to present
  • 29. Complete data collected from usability testing sessions
  • 30. Complete data collected from focus groupQuestions?