Phi Beta Lambda (PBL) National Officers Mid Year Report 2011-12
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This document provides a mid-year report from the National President of an organization. It outlines four goals for the year: 1) improve customer service and increase/retain membership, 2) strengthen relationships with partner organizations, 3) obtain more business/corporate sponsorships, and 4) enhance the organization's image and awareness. Updates are provided on initiatives under each goal, such as establishing regional action councils, adopting partner organization chapters, raising funds from dances, increasing social media presence, and creating promotional videos.
![CUSTOMER SERVICE
4.8%
[11,201 Members]
Retain 85% INCREASE AND
[408 Chapters]
RETAIN MEMBERS
500
[Active Chapters ]
Quality in a service or product is not what you put into it.
It is what the client or customer gets out of it.
- Peter Drucker](https://image.slidesharecdn.com/pblmidyearreport2011-12-120111131337-phpapp01/85/Phi-Beta-Lambda-PBL-National-Officers-Mid-Year-Report-2011-12-4-320.jpg)
![CUSTOMER SERVICE
PBL 2010: 601
NFLC PBL 2011: 705
Increase of 104
[more pbl attendees]
Total 2010: 5,244
[greater overall Total 2011: 5,282
attendance]
Increase of 38
Quality in a service or product is not what you put into it.
It is what the client or customer gets out of it.
- Peter Drucker](https://image.slidesharecdn.com/pblmidyearreport2011-12-120111131337-phpapp01/85/Phi-Beta-Lambda-PBL-National-Officers-Mid-Year-Report-2011-12-8-320.jpg)
![RELATIONSHIPS
PBL National President article
in each of the TBL issues
Gave a speech at the 2011
[FBLA] FBLA NLC and received over
100 names at the PBL booth
Set up similar booth at each
of the NFLCs
Taylor & Jake attended
NBC’s Education Nation
Summit
An organization is a set of relationships
that are persistent over time.
- Kevin Kelly](https://image.slidesharecdn.com/pblmidyearreport2011-12-120111131337-phpapp01/85/Phi-Beta-Lambda-PBL-National-Officers-Mid-Year-Report-2011-12-10-320.jpg)
![RELATIONSHIPS
GOAL Promoted the Mini Grant in
[ $38,131.50 ] President’s Blast and had four PBL
winners
University of South Carolina
University of South Florida
10% Herzing University
University of Miami
[ increase ]
Raised over $4,900 at Blue Jeans for
Babies dances at NFLCs
An organization is a set of relationships
that are persistent over time.
- Kevin Kelly](https://image.slidesharecdn.com/pblmidyearreport2011-12-120111131337-phpapp01/85/Phi-Beta-Lambda-PBL-National-Officers-Mid-Year-Report-2011-12-12-320.jpg)
![IMAGE & AWARENESS
INVOLVEMENT
host… IN NATIONAL
[ NFLC workshop ]
PROGRAMS
A strong, positive self-image is the best
possible preparation for success.
- Joyce Brothers](https://image.slidesharecdn.com/pblmidyearreport2011-12-120111131337-phpapp01/85/Phi-Beta-Lambda-PBL-National-Officers-Mid-Year-Report-2011-12-16-320.jpg)
![IMAGE & AWARENESS
SOCIAL MEDIA
update… Generic Twitter accounts (e.g.
NatPBLPres)
[ monthly blogs ]
Changed blog name and have
contributed various articles
[ accounts ]
Hosted webinars (Second Semester
Recruitment & Retention)
[ podcasts ] Constant Facebook page update
(1268 members) as well as other
[ website] chapter pages
Use of MailChimp to send out Bi-
Monthly President’s Blasts](https://image.slidesharecdn.com/pblmidyearreport2011-12-120111131337-phpapp01/85/Phi-Beta-Lambda-PBL-National-Officers-Mid-Year-Report-2011-12-17-320.jpg)
Phi Beta Lambda (PBL) National Officers Mid Year Report 2011-12
- 1. 2011 – 2012 NATIONAL PRESIDENT’S MID YEAR REPORT
- 3. Goal #1 CUSTOMER SERVICE To be responsive to the needs of our students, advisers, and business customers!
- 4. CUSTOMER SERVICE 4.8% [11,201 Members] Retain 85% INCREASE AND [408 Chapters] RETAIN MEMBERS 500 [Active Chapters ] Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. - Peter Drucker
- 5. CUSTOMER SERVICE INCREASE AND RETAIN MEMBERS Actual - as of 1/4, up 5 schools (316), up 2.31%, 22-21 in states 55 new/reactivated as of 1/4 New Chapter Start Up Kit (sent in Oct. 2 President's Blast) "PBL Request for Info." (sent in first TBL) – over 300 entries ACTION COUNCILS Established five Regional Action Councils Set up Treasurer’s & Secretary’s Action Councils Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. - Peter Drucker
- 7. NEW CHAPTER START UP KIT http://go.fbla.org/PBLNewChapterPacket
- 8. CUSTOMER SERVICE PBL 2010: 601 NFLC PBL 2011: 705 Increase of 104 [more pbl attendees] Total 2010: 5,244 [greater overall Total 2011: 5,282 attendance] Increase of 38 Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. - Peter Drucker
- 9. Goal #2 RELATIONSHIPS To have the most effective partnerships of any career student organization!
- 10. RELATIONSHIPS PBL National President article in each of the TBL issues Gave a speech at the 2011 [FBLA] FBLA NLC and received over 100 names at the PBL booth Set up similar booth at each of the NFLCs Taylor & Jake attended NBC’s Education Nation Summit An organization is a set of relationships that are persistent over time. - Kevin Kelly
- 11. RELATIONSHIPS ADOPT-A-CHAPTER Over 15 applicants thus far (FBLA, ML, & PBL) Rewarding all those who complete at NLC http://go.fbla.org/adopt-a-chapter
- 12. RELATIONSHIPS GOAL Promoted the Mini Grant in [ $38,131.50 ] President’s Blast and had four PBL winners University of South Carolina University of South Florida 10% Herzing University University of Miami [ increase ] Raised over $4,900 at Blue Jeans for Babies dances at NFLCs An organization is a set of relationships that are persistent over time. - Kevin Kelly
- 13. Goal #3 RESOURCES To focus on obtaining business and corporate sponsorships for our competitive events, membership, and scholarship programs.
- 14. RESOURCES COMPETITIVE EVENT SPONSORSHIP Establish a Treasurer's Action Council (eight members in 3 regions) Actively search for a scholarship sponsor and auction items (goal of 100%) Target sponsors located around the location of the NLC STATE OFFICER BOARDROOM Sent out generic login information to State Officers Promoted in two President’s Blasts I have no money, no resources, no hopes I am the happiest man alive. - Henry Miller
- 15. Goal #4 IMAGE & AWARENESS To be the best known career student organization in the country!
- 16. IMAGE & AWARENESS INVOLVEMENT host… IN NATIONAL [ NFLC workshop ] PROGRAMS A strong, positive self-image is the best possible preparation for success. - Joyce Brothers
- 17. IMAGE & AWARENESS SOCIAL MEDIA update… Generic Twitter accounts (e.g. NatPBLPres) [ monthly blogs ] Changed blog name and have contributed various articles [ accounts ] Hosted webinars (Second Semester Recruitment & Retention) [ podcasts ] Constant Facebook page update (1268 members) as well as other [ website] chapter pages Use of MailChimp to send out Bi- Monthly President’s Blasts
- 18. SOCIAL MEDIA EXAMPLES Generic Twitter Accounts PBL Promotional Video & National Officer Bios
- 19. PROMOTIONAL VIDEOS PBL SLC Welcome Miami Dade Officer Training Welcome Dress Code Video PBL Promotional Video & National Officer Bios
- 20. THANK YOU ANY QUESTIONS