Picker Nov 17 MatExp - Simple things - FW-GP final
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The #matexp initiative aims to enhance maternity experiences for families and staff through collaborative workshops and innovative dialogue tools such as the 'Whose Shoes?' board game. The movement fosters engagement via social media, promotes local ideas, and emphasizes the importance of language and interpersonal connections in maternity care. Participants are encouraged to share solutions and experiences to continuously improve maternity services across various trusts.
Picker Nov 17 MatExp - Simple things - FW-GP final
- 1. Simple things count! #MatExp Improving Maternity experience Florence Wilcock & Gill Phillips & members of the #MatExp team #MatExp
- 2. Introduction Responding to a need for change Working collaboratively across boundaries Challenging existing assumptions
- 3. Maternity experience - five pilot workshops across London #MatExp was ‘born’- A grassroots movement aimed at improving maternity experience for families and the staff who care for them.
- 4. How? Whose Shoes?® board game as a tool for dialogue Scenario sparks conversation Solutions captured by graphic facilitation Multi- disciplinary team and users
- 5. The journey since • Today we are part of a much bigger #MatExp community • Active engagement across social media • Over 40 trusts using WhoseShoes?® game to talk to women and staff and spark improvement
- 6. Embed film In Their Shoes….themes from pilot workshops
- 7. Graphics by New Possibilities. How can we achieve safe & personalised care?
- 8. Simple things count ... Plenty of simple things can make a difference to how a woman feels about her birth. Memories of birth experience are life long
- 10. Graphics by New Possibilities.
- 11. Building relationships Image by Tom Bailey
- 12. Link between staff experience and patient experience Get to know your team! Graphics by New Possibilities.
- 13. Ideas to try out • Local Randomised coffee trial • Monthly match people of different disciplines & grades to get to know each other and see other perspectives • Job swaps/shadowing
- 14. Multidisciplinary team work includes women & families Maternity Voice Partnerships Do you have one? Are you a member? How are you going to involve them in acting on this feedback? Is there effective co- production?
- 17. Have a new challenge each month – like Leeds… 2017 January: Lithotomy challenge February: Language challenge March: Focus on young parents Reflect and write about it – like Sarah Winfield
- 19. Have you done the…. Lithotomy challenge? How did it feel ? Florence Wilcock’s famous #lithotomychallenge
- 20. Turn it into a challenge to involve others…
- 21. What about the …. Theatre challenge? Derby
- 22. Graphics by New Possibilities.
- 23. #Hellomynameis WS theatre poem Derby embed video
- 24. Copyright © Nutshell Communications Ltd. All rights reserved. Impact of Language What words do you use?
- 26. Maternity Language blog by @JetlagJap What we say…. What a mother hears…. Its not recommended…. I'm insane for thinking about it There are risks…. My baby is in danger! You are not in established labour I am pathetic and I'm wasting their time You are failing to progress/dilate…. I have failed I cant do this You need to….. My choice and consent are irrelevant Emergency Caesarean If I’m not under the knife in two minutes my baby will die There is an abnormality My baby is hideously deformed and may die
- 27. • #Hellomynameis…..introduce yourself. • Use the woman’s name e.g. NOT ‘Room24’, ‘the breech’ etc • Don’t talk across her or turn your back • Include the partner • Explain what her options are & why you are suggesting things • Keep the door closed and reduce interruptions To keep human
- 28. What language would you like to BAN? Graphics by New Possibilities.
- 29. Guidelines are just that we can recommend and support decision making but it is the woman’s decision #breaktherules
- 30. Copyright © Nutshell Communications Ltd. All rights reserved.
- 31. Lewisham & Greenwich Ideas! Whose Shoes? sessions for Dads Student midwives Smokers More groups planned… A Place of birth poster
- 32. Alder Hey – 17 November 2017 – and Hillingdon... – Dads need support too!
- 33. Kingston Poems and graphics Visual reminders
- 34. Wall displays
- 36. Theatres: Demystify theatres Baby straight to parents Optimal cord clamping Skin to skin
- 37. Obstetric Unit: ‘Complex’ women deserve a nice birth environment too! Birthing pool Balls & mats Telemetry
- 38. Copyright © Nutshell Communications Ltd. All rights reserved.
- 39. Ideas! Drop in sessions Teaching students & trainees Interviewing Induction for volunteers Road show! Library
- 40. Join the (social media) #MatExp community! Pledges to take action Work closely together Find people who share your passion Share results #MatExp
- 41. ‘Old power’ and ‘new power’ – coming together through #MatExp
- 42. Make it FUN… Get creative Wall displays Graffiti board Cakes!
- 43. Steller stories – advent calendar Make it topical…
- 45. Anyone can make change – professionals
- 46. lovingbaby.co.uk Anyone can make change – women and families Leigh Kendall #Hugoslegacy
- 47. Over to you… On your tables you have some cards to spark conversations. We’ve chosen common topics we think you will be tackling We want you to think outside the box, brainstorm some solutions
- 48. Graphics by New Possibilities. Copyright © Nutshell Communications Ltd. All rights reserved.
- 49. Copyright © Nutshell Communications Ltd. All rights reserved. Graphics by New Possibilities.
- 50. Grab those pens & get creative What are the challenges you face as a maternity service with this topic? What is an immediate idea to improve this that you could try out in your service tomorrow? What is an idea to improve this that you could try out in your service next month? Do you have any solutions to this issue that you would be willing to share with other units?
- 51. What ideas would you like to share with the room? Graphics by New Possibilities.
- 52. What are you going to do differently?
- 53. From Alder Hey – Friday 17 November Graphics by New Possibilities..
- 54. Spreading the learning… • New second edition of toolkit http://www.londonscn.nhs.uk/publication/matern ity-experience-workshops-a-guide-for-running- events/ • Best Practice case studies http://www.londonscn.nhs.uk/publication/co- producing-maternity-solutions-case-studies/ http://www.londonscn.nhs.uk/publication/matern ity-co-designed-case-studies-nobodys-patient/ • Available to download from London SCN publications
- 55. Thank you to the many women, families and staff who have made our work possible!
- 56. For more information Flo Wilcock: @FWmaternity Gill Phillips: @WhoseShoes Join us! matexp.org.uk