PixelPoint User Overview
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The document provides an overview of PAR and its PixelPoint POS software suite, outlining PAR's history and global presence, the features of the PixelPoint software including its flexibility across various environments, and PAR's services including field service, an advanced exchange program, and help desk training and support. The PixelPoint software is presented as a reliable, flexible POS system that can be customized and scaled to meet the needs of different food service businesses.
PixelPoint User Overview
- 1. Welcome
- 2. What Makes PAR a Market Leader Founded in 1968 $240M NYSE company Long term partnerships Institutional knowledge of the Food Service Industry Sales and service in 105 countries 18 International offices 50,000 technology installations around the world Direct sales and support infrastructure
- 3. PAR International Locations USA Canada Portugal UK Spain Netherlands France China Mexico Jordan S. Africa UAE Saudi Arabia Singapore Kalua Lumpur Australia NZ
- 4. What Makes PixelPoint a Market Leader PAR PixelPoint has been serving up POS, Backoffice, Wireless, Web and Enterprise software suites since 1992. One of the pioneers in 32-bit POS Software PixelPoint joined PAR’s family in 2005. PAR PixelPoint is more than just world class POS software our team of support staff, professional service specialists and account managers are top in the industry. One of the only fully integrated POS product lines Strong Partnerships ensure higher level of service for PixelPoint Users
- 5. Introduction to PAR PixelPoint Software Reliable, Flexible and Easy to Use Software Integrated Suite of Applications Runs on Any Win32 Platform including XPe and WePOS Client Server with distributed network framework Centralized Sybase SQL, embedded SQL License Flexible and open to any foodservice environment Supports various 3 rd party interfaces for inventory, video security, financial systems, etc.
- 6. Any IP Infrastructure All data is contained in SQL database Deployment choices: Traditional Client / Server, scale to N terminals Terminal Redundant Client / Server (offline mode) Revenue Centre Redundant Client / Node / Server (n-tier) Multi-site Distributed Network with any of the above in each location Bandwidth requirements determined by deployment model and transaction volumes Centralized application updates
- 7. System Configurations Non-Dedicated Server Dedicated Server
- 11. Multi-environment functionality in single POS application Quick Service / Concession Table Service / Fine Dine Cashier environment Catering and future order support, with related functionality plus added support by Online Ordering module like Web To Go Adaptation for in Suite order management, like Kiosk applications, or use of catering functions Compact, scalable footprint beyond today’s needs POS scalable in step with IT infrastructure (more bandwidth, more terminals, etc.) POS modeling tools allows quick adaptation of POS for various environments
- 15. F ull feature Front of House POS for both Table Service and Quick Service. Fully integrated delivery capability with driver and dispatch management Easy to use BackOffice functionality with scheduling and Labour controls, perpetual inventory, and cash management
- 18. Wireless handheld solution features full screen point-of-sale software and the complete use of PixelPoint's powerful features utilizing any windows based handheld device.
- 19. Soft Kiosk Framework allows custom ordering and processing workflows for any win32 hardware platform, uses PixelPoint’s singular backoffice for management
- 20. Data Mining (OLAP) tool for store and above store operations. Fully integrated to POS and PixelPoint Headoffice.
- 22. POS, BackOffice and Enterprise connectivity for multi-store multi-venue foodservice & merchandizing environments
- 23. HeadOffice Standard: Single Country, Single Language, Corporate Control HO DataWarehouse Store #1 Store #2 Store #3 POS Software SQL Engine Rep Agent HO Server Software POS Software SQL Engine Rep Agent POS Software SQL Engine Rep Agent SQL Engine HO Manager
- 24. HeadOffice Sub-Franchisee: Single Country, Single Language, Franchisee Control HO Data Warehouse Store 1 Store 2 Store 3 Sub Data Warehouse Sub Data Warehouse Sub Data Warehouse Store 4 Store 5 Store 6 HO Manager HO Manager HO Manager HO Manager
- 25. Online Shopping Cart application fully integrated to POS, supporting all POS Functionality including catering orders.
- 26. Digital Menu Board Digital Menu Board Ability to display HTML graphical menus on large plasma or LCD screens Takes menu item data and creates HTML screens Can be interfaced with flash or other HTML features to create highly graphical menu boards Software manages up to 4 screens Database changes are instantly viewed on screens
- 29. Fully integrated digital menu board with real time update. Daily special, scheduled price updates, and countdown menu item change on the fly
- 30. The Value-Priced Gemini Provides a technology refresh of PAR’s popular POS4Xp platform Supports a variety of peripherals, including two cash drawers, kitchen video interface and independent second video Offers resistive or capacitive touch screen Delivers reliable PAR engineering at a cost-conscious price
- 31. EverServ 6000 CPU Celeron M 1.73GHz, Core Duo 2GHz, Core 2 Duo 2.16GHz Memory DDR2 SDRAM: (2) slots, 512MB up to 3GB Hard Disk 2.5" SATA, 80GB Compact Flash slot 2 RJ-45 Serial ports 2 Cash Drawer ports P/S 2 Keyboard/Mouse Parallel port
- 32. EverServ 6000 2 USB ports Optional I/O Board for more ports Optional 4 X 20 customer display 7” LCD display 2/3 Stripe mag card reader Customer facing mag reader Bluetooth Fingerprint reader iButton reader Mini-PCIe wireless
- 33. EverServ Series 6000 - PAR Service POS System Support Partner with Clients to Insure Ongoing System Functionality and Uptime Maximize Investment in Technology Provide Business Continuity Enhance Employee/Store Productivity Take Ownership and Responsibility Emphasize the Personal Touch
- 34. PAR Onsite Service Focal Point: Field Technician Show Up on Time Exceed Response Service Level Targets Resolve Issue in a Timely Manner Hit First Time Fix Percentage Goals Inspect Entire System Operation Preventative Maintenance Checklist Act in a Positive, Professional Manner
- 36. PAR Advanced Exchange Program Overview PAR Overnights a Replacement for Failed Device Process Flow Program Designed to Get Customer Installable Parts to Site Quickly Requests Received Before 5P Eastern Will Be Sent the Same Day Installation Instructions Sent with Device Customer Installs Part/Boxes Defective Part Pickup Process Begins Within 2 Days of Delivery
- 37. PAR Depot Repair Process is ISO 9000 Certified Repaired Units Thoroughly Diagnosed for All Problems Upgraded, Cleaned, Tested and Burned in Shipped Within 5 days of Receipt for Repair via Same Method Component Part and Replacements Thoroughly Researched & Tested by Engineering Purchased Only From Approved Vendors Repair Technicians Average of Over 10 Years Experience
- 38. PAR Help Desk Training & Support Experience in Developing Support Programs Multiple Concepts Custom Training PAR Existing Help Desk Training Programs System Process and Orientation Hardware/Software Products Troubleshooting Workshops Specific Client Help Desk Training Programs Support PAR Technical Support Organization
- 39. Building Long Term Customer Relationships
- 40. McDonalds selects PAR “ McDonald's gave its first technology supplier of the year award to ParTech Inc., in New Hartford, N.Y. PAR beat out more than 100 other hardware and software suppliers, including IBM, NCR, Panasonic, Microsoft and Oracle”.
Editor's Notes
- #3: Who’s Who of the major players in the QSR industry PAR is absolutely unique in the companies we are privileged to work with Proud of this list and prouder of the number of years we have worked with these companies List is not just unique /Industry is Unique and the Demans in the Industry are unique It is no accident PAR has thrived so long in such a competitive market Need scale to successfully work with largest companies in the QSR industry Otherwise you just get consumed
- #40: PAR Develops True Partnerships: McDonald’s 9,000 sites 29 yrs YUM Brands 12,000 sites 25 yrs Chick-fil-A 800 sites 21 yrs Whataburger 500 sites 20 yrs