User Experience Map
Audience
This service is for individuals who are:
 Hustlers.
 Passionate.
 Risk takers.
 Passionate.
 Motivated.
Tom Fraher fa102b Professor Klinkowstein
User Experience Map
About the
Service
This service:
 Connects freelancers across the nation.
 Provides an community (divided into sub-
sections) to share ideas.
 Provides an outlet for creative expression.
Tom Fraher fa102b Professor Klinkowstein
User Experience Map
About the
Service
 Encourages collaboration.
 Reaffirms those who may feel reluctant to
pursue their dreams.
Tom Fraher fa102b Professor Klinkowstein
User Experience Map
Encountering the Service On-line (Consideration)
 Social media platforms:
 Facebook
 Instagram
 LinkedIn
 Twitter
Tom Fraher fa102b Professor Klinkowstein
User Experience Map
Encountering the Service On-line (Consideration)
 Banner ads on blogs
 Testimonials of current users
 Email marketing to prospective users
Tom Fraher fa102b Professor Klinkowstein
User Experience Map
Encountering the Service Off-line (Consideration)
 Word of mouth
 Branded apparel and accessories for
successful users
Tom Fraher fa102b Professor Klinkowstein
User Experience Map
Encountering the Service On-line (Use)
 Mobile device app
 Website platform
 Video conference option
Tom Fraher fa102b Professor Klinkowstein
User Experience Map
Encountering the Service Off-line (Use)
 Meet-up events for users within same field of
interest
 Collaboration on projects
Tom Fraher fa102b Professor Klinkowstein
User Experience Map
Encountering the Service On-line (Post)
 Thank-you email to consistent users
 Status levels for achieving different usage
goals
Tom Fraher fa102b Professor Klinkowstein
User Experience Map
Encountering the Service Off-line (Post)
 Job opportunities
 Career paths for successful users
Tom Fraher fa102b Professor Klinkowstein

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Plan user experience map

  • 1. User Experience Map Audience This service is for individuals who are:  Hustlers.  Passionate.  Risk takers.  Passionate.  Motivated. Tom Fraher fa102b Professor Klinkowstein
  • 2. User Experience Map About the Service This service:  Connects freelancers across the nation.  Provides an community (divided into sub- sections) to share ideas.  Provides an outlet for creative expression. Tom Fraher fa102b Professor Klinkowstein
  • 3. User Experience Map About the Service  Encourages collaboration.  Reaffirms those who may feel reluctant to pursue their dreams. Tom Fraher fa102b Professor Klinkowstein
  • 4. User Experience Map Encountering the Service On-line (Consideration)  Social media platforms:  Facebook  Instagram  LinkedIn  Twitter Tom Fraher fa102b Professor Klinkowstein
  • 5. User Experience Map Encountering the Service On-line (Consideration)  Banner ads on blogs  Testimonials of current users  Email marketing to prospective users Tom Fraher fa102b Professor Klinkowstein
  • 6. User Experience Map Encountering the Service Off-line (Consideration)  Word of mouth  Branded apparel and accessories for successful users Tom Fraher fa102b Professor Klinkowstein
  • 7. User Experience Map Encountering the Service On-line (Use)  Mobile device app  Website platform  Video conference option Tom Fraher fa102b Professor Klinkowstein
  • 8. User Experience Map Encountering the Service Off-line (Use)  Meet-up events for users within same field of interest  Collaboration on projects Tom Fraher fa102b Professor Klinkowstein
  • 9. User Experience Map Encountering the Service On-line (Post)  Thank-you email to consistent users  Status levels for achieving different usage goals Tom Fraher fa102b Professor Klinkowstein
  • 10. User Experience Map Encountering the Service Off-line (Post)  Job opportunities  Career paths for successful users Tom Fraher fa102b Professor Klinkowstein