Platform 51 - Working the web
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The document discusses how young people use the internet as a source of information and advice. It notes that 4 out of 5 young people have used the internet to look for information and advice for themselves. It also discusses the pros and cons of online communities for young people, including issues around privacy, anonymity, and access to experts online. Finally, it considers different models for online youth information services, including using discussion boards, factsheets, and specialist input to provide advice and support to young people.
Platform 51 - Working the web
- 1. “Working the web”Platform 51 – June 2011
- 2. Patrick DanielsHead of Engagement & SupportProviding online youth information in the UK since 1995
- 7. a student here in the UK has actually converted 0.01% of the Wikipedia encyclopaedia into a printed bookhttp://www.labnol.org/internet/wikipedia-printed-book/9136/
- 8. Worldwide Web (1990)Source: http://infographics101.files.wordpress.com/2009/10/social_media_timeline.jpg
- 14. 826037331101020304050607080901004 of every 5 young people say they have used the internet to look for information and advice for themselvesQuestion 8: Have you ever used the internet to…?To look for information and advice for yourself To look for information and advice for someone else To give advice to others on sensitive issues To talk with other people who might share general issues and concerns None of these
- 16. Personal privacyOwnershipSense of identity
- 17. Online Communities (mediated publics)SearchabilityReplicabilityPersistenceInvisible audiences-danahboydhttp://www.flickr.com/photos/x180/
- 18. 19th Century – public discussion of information
- 20. Online Disinhibition EffectYou Don't Know Me (dissociative anonymity)You Can't See Me (invisibility)See You Later (asynchronicity)It's All in My Head (solipsistic introjection)It's Just a Game (dissociative imagination)We're Equals (minimizing authority)Source: John Suler - http://www-usr.rider.edu/~suler/psycyber/disinhibit.html
- 21. The challenge of information safety?
- 22. Young people’s behaviour onlinehttp://www.speedofcreativity.org/2010/06/07/digital-citizenship-video-resources-from-hoover-alabama-schools-and-common-sense-media/
- 23. Technology is part of who we areDouble-amputee sprinter Oscar Pistorius at the start of the men's 400 meters race at the Track and Field Golden Gala in 2008 Source: http://www.kk.org/thetechnium/.
- 24. How we see technology…“Anything invented after you were born” – Alan Kay“Technology is anything that doesn’t work yet” – Danny HillisIdea of the Technium – Kevin Kelly – technology as an extension of who we are
- 27. The Bad: the web means young people today are…Less intelligentNo social skills, internet addictedThey have no shameThey’re spoiltThey stealThey violent and aggressiveNo work ethicNarcissistic – just interested in themselvesApathetic, not interested in their communitySource: Don Tapscott
- 28. The Good: the web means young people today want…Freedom of choice and expressionTo customise and personaliseTo scrutinize and criticiseIntegrity and opennessA playful approach to work and educationCollaboration and networkingSpeedy interactionTo be empowered to create alternativesSource: Don Tapscott
- 29. ‘s story…
- 31. Web means to organisation’s objectives
- 32. Ideal advisor: friendEmotionally supportiveAcknowledges feelingsNon-judgmentalPhoto: Patrick Haney* Web offers new ways of connecting peers…
- 33. Ideal advisor: trained expertUnderstands the optionsProvides accurate informationOffers external perspectivePhoto: DFID - UK Department for International Development* Web offers new ways of accessing experts…
- 34. Cross topic comparison871132184241512MagazinesFriendsAn online ‘help-site’Other 7101314Internet search (e.g. Google)ParentsA help-lineNone of these154227Online forums / discussion groupsBrothers or sistersA professional / expert47327237314910111368332217419215951575214331763118135121636128Question 7: Which one source of advice would you turn to first for information or advice about very sensitive concerns relating to…?AlcoholSex RelationshipsDrugsFinanceHealth
- 35. I can talk about things online that I can’t talk about to people face to face %Does not apply to me1001122322311111111889109121112908Don’t know131414801814141570252623Disagree strongly23602321232350Disagree slightly32403031313129323330Neither agree nor disagree202422201019191816140Agree slightlyAgree stronglyMaleFemale16-1819-2122-24ABC1C2DETotalGenderAgeSocial Grade
- 37. YouthNet provides oversight Factsheets
- 39. YouthNet provides oversight FactsheetsSpecialist input
- 41. YouthNet provides oversight Discussion boardsYouth participation
- 43. Expert chatSpecialist inputYouth participation
- 45. YouthNet provides oversight Discussion boardsFactsheetsaskTheSiteExpert chatSpecialist inputYouth participation
- 47. YouthNet provides oversight Specialist inputYouth participation
- 48. YouthNet provides oversight Discussion boardsFactsheetsaskTheSiteExpert chatSpecialist inputYouth participation
- 49. ModerationVolunteer managementSafeguarding, etcYouthNet provides oversight Discussion boardsFactsheetsSignpostingSpecific to one topicMore in depth info, etcaskTheSiteExpert chatSpecialist inputYouth participationVolunteeringJoining in a discussionSuggesting ideas, etc
- 50. Other ideas?(what can the web do?)
- 61. Patrick DanielsThank you!patrick.daniels@youthnet.orgwww.youthnet.org / www.theSite.org
Editor's Notes
- #3: Introduction -
- #6: Source: http://pleaseenjoy.com/project.php?cat=4&subcat=&pid=136&navpoint=0 – overwhelmed by the amount of communication
- #7: Tangible impact on the world we see around us – ironic emptying the shelves of local libraries… unintended consequences…
- #8: Clash of cultures – the web and the book – what do you get when you cross the internet with a book? Where’s the harmony – balance – sweet spot?
- #9: Historical perspective of the web – is on another scale... Boring detail...Source: http://infographics101.files.wordpress.com/2009/10/social_media_timeline.jpg
- #10: Bending the web to our way of working up to that point
- #11: Revolution #1 – tipping point - recognition that the web didn’t fit the models we had – we began shaping what we did to the way the web worked
- #12: We’re still trying to make sense of the web
- #13: Revolution #2 – Google connecting content, Facebook connecting people
- #14: Future – we’re at the really early stages of this
- #15: Peer support – enabling young people to support each other – web gets social – interesting to our work
- #16: We’re only just understanding the social consequences of this…
- #17: Daughter’s secrets – privacy key part of kids personal development
- #18: Communities with a difference… emerging sense of digital citizenship?
- #21: Psychological reasons for these differences…
- #22: Balance risks with opportunities – approach to safety and the web…
- #23: Young people – different relationship to the technology…
- #24: Young people often mix together online and offline worlds… seamless
- #25: Had did we get such a polarised debate about young people and technology? Perhaps it’s because of the way we view technology in very black and white terms…
- #28: Nuanced debate – impact of the technology on young people
- #30: Introduction – shift gear – looked at issues – now I want to look at these issues from the standpoint of the organisation…
- #31: Started as a book – web is a MEANS to ORG’s objectives…
- #33: Research – how to provide info and support to young people? – PEER – web connects peers
- #34: Access to experts – web provides new ways of accessing experts
- #35: Difference for experience – strategy depending on the issue, e.g. relationships, finance, etc
- #37: Intro to thesite.org – universal and holistic – target 16-25 year olds
- #38: PeerSupport
- #40: PeerSupport
- #42: PeerSupport
- #44: PeerSupport
- #46: PeerSupport
- #48: PeerSupport
- #49: PeerSupport
- #50: PeerSupport