How to Plug a Leaky Sales Funnel With Facebook Retargeting
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This document discusses how to use Facebook retargeting to plug leaks in a sales funnel. It explains how website custom audiences allow dynamic retargeting of people who visited certain pages but not others to remind them to take the next step. Retargeting ads are shown for people who took the lead magnet but not the tripwire, and those who bought the tripwire but not the core offer. By retargeting abandoned visitors, up to 20% more people can be moved through the funnel to increase sales.
How to Plug a Leaky Sales Funnel With Facebook Retargeting
- 1. HOW TO PLUG A LEAKY SALES FUNNEL WITH FACEBOOK RETARGETING
- 2. RUNNING TRAFFIC IS EXCITING.
- 3. WHEN YOU DO IT RIGHT--
- 4. YOU ACQUIRE CUSTOMERS AT BREAK EVEN OR BETTER. Check out our blog here!
- 5. When you turn on the traffic youâve reached the moment of truth. Time to find out if your hard work will pay off. Time to find if your offer has a pulse. At Digital Marketer, we build (and teach others to Molly Pittman build funnels). Profit Center Manager, DigitalMarketer
- 6. Download our ULTIMATE Digital Marketing Tool Box! 9 Free PDFs of our best stuff! 1
- 7. Funnels We run traffic to a landing page (usually paid traffic) and we make an offer. Some take that offer, some donât. Those that take the first offer are made a second offer â and so on.
- 8. Funnels It looks like this⌠⢠X amount of individuals will opt in to the Lead Magnet ⢠X amount will purchase the Tripwire ⢠X amount will purchase the Core Offer ⢠X amount will purchase the Profit Maximizer, etc.
- 9. Funnels But⌠What if they donât opt for the Lead Magnet? What if they take the Lead Magnet but not the Tripwire? What if they buy the Tripwire but not the Core Offer? ... and so on.
- 10. DO WE GIVE UP THERE? âŚHeck no.
- 11. Funnels What if you could REMIND them to move to the next step of the funnel? What if you were able to push 5, 10, or 20% MORE people to the next step in your funnel?
- 12. Itâs easier than ever to follow up using ad retargeting. Hereâs what it looks likeâŚ
- 13. Hereâs why this works⌠If someone visits your Lead Magnet landing page but never visits the Tripwire sales page âit means they DIDNâT take the Lead Magnet. Make sense? Let me say it another way⌠The only way to reach the Tripwire offer is to take the Lead Magnet. The smart marketer will set up a system to bring that prospect back to the offer they abandoned.
- 14. We call that system Funnel Retargeting. Take a look at the YOU ARE HERE label below. Prospects that receive that Facebook ad have visited the Lead Magnet offer page but DID NOT opt in with their email address.
- 15. Funnel Retargeting. If a prospect visits the Tripwire sales page â you know they took the Lead Magnet. But if they donât visit the core offer sales page, an ad is run to those people to remind them to purchase the tripwire (see below)
- 16. Funnel Retargeting. If someone lands on the core offer sales page (which means they purchased the tripwire) but doesnât land on the profit maximizer sales page, an ad is run to those people to remind them to purchase the core offer (see below)
- 17. Funnel Re-targeting with Facebook Ads Essentially, we are running 4 different ads to convert people to the next step of the funnel if they happened to have fallen out at any point. With the help of Facebook Website Custom Audiences, weâve established a system that allows us to set up our funnel retargeting DYNAMICALLY.
- 18. Funnel Re-targeting with Facebook Ads What does that mean? Gone are the days of having to upload the email addresses of everyone who opted in for the lead magnet as a data custom audience⌠..and THEN uploading everyone who purchased the tripwire as a separate custom audience⌠âŚONLY to have to create an ad in Facebook Power Editor that targeted the opt ins and excluded tripwire purchases Ă ď
- 19. Funnel Re-targeting with Facebook Ads This method did the job, but it was hardly efficient. Why? The address that someone uses to log in to Facebook may not be the same address they opted in or purchased your product with.
- 20. Funnel Re-targeting with Facebook Ads Almost half of the email lists that we uploaded werenât matching to Facebook profiles⌠We were losing out on HALF of our retargeting possibilities! So⌠how have we systemized the retargeting process via Facebook ads? Facebook Website Custom Audiences.
- 21. Website Custom Audiences WCA lets you run ads to people who have visited your website/specific pages on your site. We can tell Facebook that we want an audience of people who have hit one page, but exclude those who have proceeded to another---only running an ad to the people who didnât make it to the next step.
- 22. Website Custom Audiences The best part⌠WCA is dynamic and happens in real time. So if someone does go back and purchases the tripwire, then theyâre removed from that audience. No more uploading email lists everyday.
- 23. Website Custom Audiences To set up WCA, go to your ad manager and click âAudiencesâ in the left hand menu and then âCreate Audienceâ and âCustom Audienceâ in the right hand corner.
- 24. Website Custom Audiences A lightbox will appear, select âCustom Audience from Your Websiteâ. From here, Facebook will prompt you to install a pixel on your website. A âpixelâ is just a piece of code.
- 25. Website Custom Audiences Depending on how your site/web pages are built, this installation will be different, but keep in mind all you need is to install the code into your header template. This will ensure that the code is placed on ALL pages of your site. A quick search on YouTube and Google will reveal a ton of tutorials showing you how to install this code. After the code is installed, itâs time to start creating your retargeting audiences.
- 26. Funnel Re-targeting with Facebook Ads We will use the second retargeting ad as an example, the ad that will encourage those who have opted in to purchase your tripwire (see below).
- 27. Funnel Re-targeting with Facebook Ads Iâm going to use our 212 Blog Post Ideas funnel as an example: These individuals would have opted in on this page (Lead Magnet Landing Page) â digitalmarketer.com/lp/212-blog-post- ideas And therefore would have landed on this page next (Tripwire Sales Page) â digitalmarketer.com/lp/the-21-step-blog-plan/ If they purchased the Tripwire, they would have then landed on this page (Core Offer Sales Page) â https:// secure.digitalmarketer.com/ep/media-blogging-ep/oto1.php
- 28. Funnel Re-targeting with Facebook Ads This example will show how to target people who didnât purchase the tripwire and how we create the audience for people who have not purchased the tripwire.
- 29. Funnel Re-targeting with Facebook Ads Youâll notice that we then selected âPeople who visit specific web pages but not othersâ. This is the beauty of WCAâitâs going to populate this for us dynamically!
- 30. Funnel Re-targeting with Facebook Ads Then, we copy only the portion of the URL that follows the .com/.net/.org etc.
- 31. Funnel Re-targeting with Facebook Ads Facebook will let you keep the audiences for up to 180 days, so I usually select that time period, but you can create a variety of audiences. Once you hit âCreate Audienceâ, youâll see your audience in the dashboard. You need 20+ people to visit the specified pages before Facebook will begin building the audience.
- 32. Funnel Re-targeting with Facebook Ads From here, itâs time to set up the ad. You can do so by clicking âCreate Adâ next to the audience you want to target: With retargeting ads, I usually optimize the campaign for clicks and also bid for clicks. This is because the audience sizes are usually smaller than a normal ad campaign and I find that optimization and bidding tactic more effective.
- 33. Funnel Re-targeting with Facebook Ads Remember to maintain consistency. For example, the individual may have come into the funnel from an ad to this lead magnet landing page:
- 34. Funnel Re-targeting with Facebook Ads The retargeting ad theyâll see to encourage them to purchase the tripwire will look like this:
- 35. Funnel Re-targeting with Facebook Ads These ads are very similar. You want to catch your audienceâs attention by showing something that theyâre familiar with, but create a bit of variation so they donât think itâs the same ad.
- 36. Funnel Re-targeting with Facebook Ads The most important thing you want to keep in mind is the copy. We use âDid life get in the way? You forgot to take advantage of this deal?â. This gives the prospect a reason to reconsider the offer. (Maybe he didnât have his credit card last time!)
- 37. Funnel Re-targeting with Facebook Ads Hereâs another example from a Different funnel. The first ad is Asking them to opt in for our Social Media Headline Swipe File:
- 38. Funnel Re-targeting with Facebook Ads The ad that we run to encourage people who opted in but didnât buy the tripwire looks like this:
- 39. Funnel Re-targeting with Facebook Ads Take note that we used the SAME copy as we did for the 212 Blog Post retargeting ad.
- 40. Download our ULTIMATE Digital Marketing Tool Box! 9 Free PDFs of our best stuff. 1
- 41. BY USING FACEBOOK WEBSITE CUSTOM AUDIENCES...
- 42. AND THE STEPS OUTLINED HERE, YOU CAN DYNAMICALLY RETARGET AND MOVE PEOPLE STEP-BY-STEP THROUGH YOUR FUNNEL.
- 43. THANK YOU! Molly Pittman Profit Center Manager, DigitalMarketer
- 44. QUESTIONS? Feel free to reach out to us ⌠Facebook: DigitalMarketer Twitter: @digital_mktr Check out our blog here!