Print Failover Solutions
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Failover solutions enhance reliability in printing by ensuring that when primary printers fail, jobs can automatically reroute to backup devices, preventing operational disruptions. The document emphasizes the limitations of the Windows server print spooler and how OM Plus technology addresses these issues more effectively by managing print job queues and diagnosing errors without interrupting the overall printing process. Additional features of OM Plus include advanced job delivery management, consumable tracking, and various support options for organizations.
Print Failover Solutions
- 1. Print Failover Solutions Plus Technologies LLC Company Confidential - Copyright 2011 2012
- 2. What is Failover?  Failover is a computing term with many applications outside of enterprise printing.  Failover occurs when an active application malfunctions or terminates and a standby system picks up the slack.  Without failover, a single malfunction would stop an entire operation until it was resolved. Plus Technologies LLC Company Confidential - Copyright 2011 2012
- 3. A Print Failover Solution OM Plus can handle the failover load for any size organization. When the primary printer fails, jams, runs out of paper, or has other issues OM Plus can be configured to route the print job to a backup device. Plus Technologies LLC Company Confidential - Copyright 2011 2012
- 4. Why Choose OM Plus?  Without a proprietary output management system, you’ll likely be relying the Windows Server print spooler instead.  Unfortunately, this system is inherently flawed when it comes to handling print failover. Plus Technologies LLC Company Confidential - Copyright 2011 2012
- 5. Problems with Windows Failover  When using the Windows Server print spooler, you cannot delete a faulty job to let the other jobs in the queue print.  A faulty job can occur all-too easily, such as when a printer is turned off or a file doesn’t get spooled properly.  If a technician is not promptly notified about the faulty job, it can cause significant delays.  Oftentimes, the only solution is to purge the queue by restarting the spooler service on the server.  This interrupts all the jobs managed by the server, enterprise wide! Plus Technologies LLC Company Confidential - Copyright 2011 2012
- 6. How Does OM Plus Help?  Once the faulty job is received by OM Plus, a failover script can be used that will send notification of the problem and then re-enable the queue so the next job goes.  There is no interruption to other enterprise printing because the spooler is not hung up like it is with the Windows spooler.  OM Plus capabilities can then be used to diagnose the specific problem that caused the job to hang up in the spooler.  OM Plus also permits the administrator to easily re-submit the job for printing when the problem has been resolved. Plus Technologies LLC Company Confidential - Copyright 2011 2012
- 7. Failover Situations  The print failover solutions from OM Plus add to the reliability of the print function within an organization.  Common scenarios that require a failover solution include:  Unattended print scenarios  Mission critical printing  Color quota environments  E-forms solutions  Improving Windows print reliability Plus Technologies LLC Company Confidential - Copyright 2011 2012
- 8. Even More Print Solutions from Plus  OM Plus DM = Delivery Manager + Advanced Delivery and Confirmation of Print Jobs (Spooler) + Management of queues + Value Add Functions eg. – Secure Print Release, Failover, Load Balancing, Redirect, Restart, Bundling, Bursting, Tray Mgmt, Audit, Throughput Enhancement, etc  OM Plus FM = Fleet Manager + Consumable Management + Device Alerts + Device Meters  OM Plus RM = Report Manager + Electronic Report Distribution + Virtual Bursting + Archiving Plus Technologies LLC Company Confidential - Copyright 2011 2012
- 9. Support and Licensing  Multiple Licensing Pricing Models - Examples  ILF – one time fee  Subscription – 36 months  Usage Based – on # of printers  Custom Licensing – large opportunities  Free Customer Evaluation  30 Day Trials  Support  Direct access to technician  5 x 12 hrs per day (standard)  7 x 24 available  Annual support renewals Plus Technologies LLC Company Confidential - Copyright 2011 2012
- 10. Plus Tech Contact Information  Telephone  Toll free in North America 877-899-7587  Local 937-847-0614  Email  Contactus@plustechnologies.com  Web Site  www.plustechnologies.com Plus Technologies LLC Company Confidential - Copyright 2011 2012